Metropolitan Medical Laboratory

3.1 mi

I had not been here for over 10 years and was not looking forward to the poor quality it had…read morebefore. However, I was pleasantly surprised! The staff is friendly AND professional. The doctor I see does not rush thru the visit but actually listens to me and makes recommendations based on what we discuss. Its so different from before. I highly recommend them. This is solely based on the 11th street Rock Island location.

This is the most pathetic excuse for a medical staff I have ever encountered. Before my first…read morevisit, they told me an appointment time and when I get there, they say I am early (I have never forgotten an appointment time). At the time they said I was to be there, I watched no less than five people come in after my supposed appointment time and get in before me. On the sliding scale they use to determine cost, they got mine wrong and overcharged me but refused to refund me. You never see a real doctor, it's a nurse practitioner. She told me she would get me a health history form to fill out. Didn't happen. I was told she would write a prescription. Never happened. After taking blood and urine samples, I was called about the results and scheduled another appointment. I remembered this appointment day because it was the day after my birthday. I showed up and was told I was a week early. They took me in anyway. Was told they needed more blood and urine samples. I was taken up front for the urine sample, she told me I could leave after the urine sample, I told her I thought I was supposed to get blood done. She said she would check and be right back. I waited 15 minutes and she never came back. So I did the urine sample and then went up front to ask. I got hit with a very bad attitude from the woman up front. I left. I sent an email to the director and never received a reply. They claim they provide quality health care. but they are very incompetent. Avoid at all costs if you can.

Heartland Clinic

1.7 mi

Quad city gastroenterologist, also known as heartland clinic. I had an endoscopy done by Dr. Tong…read more My initial consultation was quick. It was on a Thursday. Then they called me the very next morning and got me in the following Tuesday. I would say it's a very efficient office very organized. Everybody knows their role. The front desk, however, is the face of the office. Their demeanor and lack of politeness needs to be addressed or they need to pay a little more an hour to get quality employees upfront.

I have been trying to get my records released for 2 weeks now. I signed release forms exactly 2…read moreweeks ago today. They were faxed over from another clinic. A week went by and I never heard from anyone? I decided to call Heartland to see if my records had been released yet. I was transferred to the records department which went to a recording. I left a detailed message and my phone number for them to call me back. I never received a return call? I called again to the new clinic and had them re-fax the signed form. I then called Heartland right away and got the recorded message again so I hung up and went directly to Heartland to have my records released to me. I filled out yet another form to have my records released. I had to fill out information that I had no idea what requesting. The receptionist offered no assistance. I had her look for the fax that was resent this morning to no avail. My doctor said we really needed to act on doing some tests for my condition. I sure hope that it's no big deal?

Erin Haynes, ARNP Gastroenterology

Cynthia Lira, ARNP Pain Management

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Roger Lubbers, MD Urology

Genesis Medical Center

2.0

(24 reviews)

3.5 mi

Was in er for low electrolytes...treated quickly and had ekg and chest xray. A resident physician…read morecame in and was very nice. Had fluids and labs by attending Dr. Nurse very sweet. Best experience in this er!

After four weeks of attempting to coordinate care with Genesis Home Medical, I have decided to…read moredisengage entirely. Following the submission of my referral, I received a text message a week later stating that my records were under review and that I would receive a follow-up call to schedule an appointment. That call never came. When I followed up myself, I was informed that scheduling could not proceed without the complete records from a sleep study conducted over two decades ago. This requirement is not only unreasonable but also profoundly out of touch with the realities of long-term medical care. In the 20+ years since I received my CPAP, not a single provider--whether physician, home health company, or insurance--has required those records, or EVEN asked to check the machine. Expecting a patient to retrieve documentation from a defunct sleep center or from physicians whose practices have changed hands and locations multiple times, especially from an era when electronic medical records were barely in use, reflects a disturbing lack of flexibility and common sense. This experience demonstrated a clear failure in communication, accountability, and patient-centered care. I would strongly advise others to seek alternatives.

Around thermostat in bathroom

East Campus of Genesis.

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Paint all over above door

Milan Medical Group

2.1

(7 reviews)

4.0 mi

Kind, caring, compassionate and accomodating during a stressful time. Doctors, nurses, front office…read moreleads were simply amazing. In a world where the personal side takes a back seat, it was wonderful to encounter medical professional who truly care about making someone's life better. My life and that of my family is better because of Milan Medical Group. John M.

Staff made an appointment that they didn't honor and then stated it was my fault because the…read morereceptionist working at the time the appointment was made should not have booked the appointment. I had taken time off of work to come to the appointment that I had also waited 3 weeks for. When explaining this to the person at the counter, I was told that I could wait even longer and take a full day off for another appointment and they would maybe honor the appointment the next time. Disappointed at the lack of ownership for their mistake and disgusted at the customer service of the irresponsible receptionist who shrugged as if she could not care less. For a family practice, I found this level of disrespect to be extremely frustrating and would not recommend this place to anyone looking for medical treatment.

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Community Health Care

1.0

(1 review)

0.6 mi

The worst. I get it they're cheap but God knows they're not getting paid lightly by the government…read moreto have such services. This is the last time we're coming here and just getting health insurance. Incredibly unprofessional workers. Last time they lost my results and it took then 2 weeks to call me back after I've called multiple times for it and to tell me they have no idea what was going on. Then the same thing with my covid test. They "forgot" to order the test after taking a sample. 1 week in waiting for results and they kept saying that the lab was taking longer than expected then tells me later that they forgot to order for covid. Now i need a letter stating i am good to go back to work, Spoke to a lady on the phone telling me if i go in to the clinic i can get the letter anytime, 1 hour in the clinic and they're trying to figure out what and where to get this letter from. Waste of time and tax payers money. Place should just close down and should not be allowed to care for other people's health. Totally unacceptable.

Genesis Medical Center

2.6

(12 reviews)

4.7 mi

After surgery I came to Genesis West I didn't know what to expect but these individuals was strong,…read moresmart and, compassionate I always felt that they listened and cared and they always came to my room with a smile. You don't meet people like this outside these walls, they're working here. They're working at Genesis West. They are amazing and I will never ever forget them. Thank you so much!!!

My wife recently went to Mercy One Genesis Radiology at 53th and 18th in Bettendorf. She fell and…read morehurt her tailbone. They said it was bruised no biggie. She still complaining of pain two days later went to ORA walk-in. The x-ray showed a fractured tail bone. How could you miss that!

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Trinity Medical Center

2.8

(20 reviews)

2.4 mi

Thus is the hospital I use for all my heart issues and sicknesses, with that being said, I also…read morewant to add I have never have had problems myself. NOW, I would absolutely hate to be someone walking into the ER with ANY issue (I've always ended up going by ambulance rig for ER visits) that should have prompt attention. Tonight I witnessed first hand how an ER can be run so piss poorly, that I would choose to drive 30 miles to a podunk hospital than ho to Trinity Rock Island as a walk in patient. A 40 year old male presenting with left side abdominal pains just below the ribcage, low grade fever, dizziness, nausea, fatigue, panic attacks, loss of appetite, vomiting blood, chest tightness, b/p of 158/98 at 180 lbs pulse of 100bpm, and fainting spells sits for 30 minutes when there are only 4 others waiting and an empty parking lot showing that there is no way that in an ER with atleast 20 bed could be full. The receptionist, who is lucky I missed her name tag or I'd call and raise hell tomorrow with their HR, was rude as hell. When taken in for triage to find out the chief complaints of the patient (I went in as a witness), patient was handed a specimen cup and told that if he was able to fill it once he was sent BACK to the waiting room, that would help speed up his waiting time, he filled it after another 10 minutes in the waiting room and passed it to the desk woman. After another 45 minutes he was called back for blood draws. Sent back out to wait again, and an hour later he decided to go to a smaller hospital half an hour away the following day, and just be in pain that night. He was wrong for leaving, but when you feel like absolute crap, you're in pain, haven't been able to eat, or sleep well, for 2-3 months, explain it to someone and get nothing in return, your anger can take over and you do counterproductive things. I'd rather be beaten half to death with a bag full of rocks than have to walk into that ER. Ambulance rides rule there.

Went in for shortness of breath on the 23rd it's now the 25th and they don't know much more then…read morewhen they began . Rude staff never ever cleans up room food is a disgrace. Highly disappointed

Genesis Medical Center

3.7

4.3 mi

Very please with the immediate service and detailed diagnosis. The doctor ordered the prescription…read morewhile he was still in the exam room via wireless. Brilliant! In and out in less than 30 minutes.

Sad, not sure when this hospital system started to take a dive. It seems like when the ceo, I…read morethink Cropper is his name, maybe Capper. They are money oriented, the staff are disheartened, the wait is poor, and then you turn on the news and hear this CEO yappin about how great they are. The second shift medical area was a night mare thank god we stayed with my mom. RUN to Iowa City

Muna Strasser DDS, PC

4.7

(14 reviews)

2.1 mi

*Very Thorough!…read more *Extremely Knowledgeable! *Explains Everything! *Excellent Care! *She is Phenomenal!

I don't normally leave reviews but this situation is so messed up. I had a tooth that needed a…read morecrown asap but I wanted someone more knowledgeable to look at the issues with my jaw and do it instead of the type of dental chains that had messed up the crowns on my other molars resulting in teeth taking force they couldn't withstand. I cut apart these dentures that didn't fit to make 2 pieces that would support either side of my jaw because I could feel the teeth around missing ones shifting. The throbbing in my jaw kept from eating, drinking, and eventually sleeping. Finally I found someone who could say why and seemed like she could finally apply a better solution. I had another answer to go with the one that solved my 30 years of health problems earlier that same year. I forgot a rule I learned as a teenager. Never have too much hope. Not in a person. Not in a possible solution. If you lose too much hope at once you risk being unable to recover and keep trying again. I was dealing with a LOT. A sudden $40k extra loan due to my mom's actions. My sister flipping out I was complaining and eventually blocked me from her life. I had finally gotten someone to look at my spine after a fall I'd taken off a horse at 11, which my mom never took me to a doctor for. I could finally move, breathe, and I had a reason for anything I failed to accomplish that disappointed my mom, stepdad, sister... growing up. They estimated my functioning level was at 20% of normal when I started treatment. My family didn't care. My sister called it a sob story. I acquired an empty lot really cheap to try to start up a business on but the cheap part was knee deep poison ivy covering invasive honeysuckle bushes. With the sudden loss of funds I was clearing it with a push mower and mini chainsaw. As fall and then winter approached I started suffering brain fog and fatigue again. Not keeping track of time well. One of my myriad of diagnoses that might all go back to my spinal injury is fibromyalgia. In the middle of this I was waiting for Dr. Strasser's office to contact me as I was told they would when my scans were ready. I also decided I had no choice but to wait until insurance reset and get the crown on the damaged molar asap in Jan. Suddenly we receive in the mail that a bill is going to collections. We had no time to figure out how to pay it. They claim they called my husband's phone and left voice mails but he has an extra service that records everything and turns his voice to text. There is no record of anything. They claim they sent letters before that but I don't know where those went. Maybe they used the old address on my license instead for the rest and then someone else sent the last notice but I can't find out. With everything I was dealing with and my husband avoiding the stress of it we didn't get the situation cleared up quickly but we did pay the bill in full. Dr. Strasser did not even complete service of going over my scans. I didn't choose not to pay. I wasn't allowed to pay my bill. I was not informed of the bill. I was off fighting to get back the life I haven't been able to have while something completely unknown was happening to the future care I put everything on. The office staff seemed to have no issue with the mistakes and said they just wanted to confirm how long to make the appointment for. Then I'm told she won't see me again. No referral. No suggestion where else to go. No idea who else can deal with the unique issue of my jaw or even has the equipment to read those complex scans. Nowhere to fix the teeth actively being damaged. Nothing. Just dumped. Was I supposed to keep my dentist apprised of my life details? Am I responsible for whatever technical or human errors caused no correspondence to reach me? I don't know. I will never know because she won't even make an appointment to inform of anything. It's possible regular medical is needed to fix my jaw but that's in the scans and her knowledge I was suddenly denied without warning. I don't even know what type of doctor or dentists to call next. I am coming up with quick fixes modifying my 2 denture pieces and mouth guards to keep my teeth from getting worse until I can figure out what to do. I was abandoned when I most needed care. I am finally getting back out of brain fog and fatigue enough to try to figure out what to do about my uneven jaw and failing teeth. Of all the medical professionals that have let me down none have ever done such an extreme 180 when I was fighting to find ways to comply with instructions that didn't fit my needs like only drinking water when I am prone to electrolyte imbalances and fighting to get my husband to agree to keep paying for treatment there.

Dr. Strasser Using the Microscope

Our Lab

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Dr. Strasser

Vroman Orthodontics

(4 reviews)

0.7 mi

I think your business is really nice. You are helping people that need you. I just think that you…read moreguys are great at helping people and it's very nice because the smile on their face is very bright. I love to brush my teeth and you assure me if I'm doing a good job or tell me areas I need to work on. I love how you guys give out toothbrushes and toothpaste. I can't wait for my next apt! Thank you!

Completed the project very efficiently and ahead of schedule. Very flexible and very friendly…read more They're staff makes the experience easy and kinda fun in a way. They have fun activities for free for patients and families.

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Getting braces on

Joseph D. Jackson, DMD

(4 reviews)

2.7 mi

I just had my first visit here after switching from another dentist I wasn't happy with. I love it…read morehere and can't wait to go back and see what he can do for me. He gave me lots of options and explained everything clearly. I have never had a dentist go through my medical history as well as dental and he was able to find some issues I had that no dentist I've seen before has ever mentioned. Can't wait to let him get started. I haven't smiled in a picture for 30 years. It's about time I don't hate my smile anymore

I went to LJ Dentistry for a second opinion after not being sure about a treatment plan from…read moreanother dentist. Dr. Jackson was amazing, spent almost an hour going over what the other dentist had found, what it meant and what my options were. I wholeheartedly recommend them to anyone looking for dental services in the Quad Cities.

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QC Dental Docs

3.8

(6 reviews)

4.2 mi

I was referred here by a coworker and I'm so glad I took their advice. I grew up all over the…read morecountry and have been to a dozen different dentists in my time and this is by far the best experience I've had. The facility is sea-themed, which I find pretty quirky, but the place is pleasant and clean. There is a t.v. on the ceiling above every exam chair, so you are entertained while you have your mouth probed. But most importantly, the staff and doctors are all extremely friendly and professional. There's nothing to be nervous about when going to the dentist anymore!

The best dental office in the area. Very professional, caring staff and docs. Highly recommended.read more

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Metropolitan Medical Laboratory - medcenters - Updated August 2026

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Urological Associates PC

I go here for regular cath changes. Find them to be a caring staff whom I have come to know quite…read morewell. Dr. R a great guy!

After asking questions about FMLA and WI for work for a surgery that was getting done soon. I was…read morenothing but nice, calm voice, no cussing, nothing. After asking questions, my answer was "that is not my problem" "click" totally rude, they are there to help answer questions and help you through any paperwork, to make sure things are done correctly on their end. Maybe if I could have talked to the doctor about my questions, then I would have my answers.

Aguilar Steven MD

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We moved to Iowa and were looking for a family physician and my colleague recommended Dr. Aguilar…read more He is the most caring, compassionate and dedicated doctor I have ever know. He truly cares about his be patients and is on top of all that is happening with his patients. I have moved several times in my life and tried many doctors from NY to CA to Texas and I can say 100% Dr.Aguilar is the best. Thank you Dr. Aguilar you are awesome.

Gastrointestinal Clinic of Quad Cities

(4 reviews)

Staff was amazing! For a colonoscopy it was a 'breeze'. Pleasant crew working my procedure. Thank…read moreyou to everyone there.

I have worked in healthcare my entire life and have NEVER experienced such lack of professionalism…read moreor laziness! The doctors are educated and do what needs to be done, but in order to reach the nurse you have to practically threaten to go personally into the office. Repeated calls go unanswered, medications go without being called in, prior authorizations go unauthorized and people suffer for months without any significant help. My husband has been dealing with this office for almost 2 years and they refuse to refer him to another doctor because "They will only do what I am already doing". Exact words! He can't take the chance of not getting the meds he desperately needs if he were to stop going to this office. He is severely depressed because this has been going on for so long without any relief. I promise I am not someone that complains a lot. Like I said, I work in healthcare and understand that it is hectic and unforgiving at times, but this is like nothing I have ever seen!

Hammond-Henry Hospital

I was traveling to Iowa City, IA. I got sick on expressway with Norovirus. EMT and hospital…read moreemergency room helped me. I got two fluid injections. They were courteous and extremely helpful. I will never forget my positive experience, when I felt so sick.

My mother-in-law was there and the care was excellent! Everyone was professional. We are so lucky…read moreto have this hospital in Geneseo, IL.

Mandala Integrative Medicine

4.8

(6 reviews)

Dr. Shah helped not only me but others in my family address issues with leaky gut, chrones as well…read moreas severe B12 deficiency. I've worked with specialist as well as functional medicine doctors in at least 4 states and I can say that Dr. Shah is one of the best. I would recommend him to every and anybody and his bedside manner if very reassuring and calming. He knows the gut! Go heal!

Dr Shah is one of the best after going to many Dr's to get to the bottom of my illness I finally…read moregot it fixed.. where others were quick to give up Dr Shah kept at it using conventional medicine and non-conventional to get me back to normal!!

Genesis Medical Center

3.7

Gonchigari Narayana, MD

I was very impressed with the professionalism the staff and Doctor displayed. They actually…read moreanswered their phone and responded to my call and questions like a professional office should. I was scheduled with an appointment within a couple days, not several weeks out. It reminded me of Mayo Clinic. Their first goal was to help me; not to bill the insurance or make it easy on their office. I highly recommend Dr. Narayana.

Dr. Narayana and his staff are unprofessional, abrasive, and unhelpful. I visited the office one…read moretime, set the expectation that my medication was one that needed prior authorization, told him what other medications were used first at my previous psychiatrist's offices, and how long I had been on it. It took over two weeks before any movement was made, and I had to call to get anything done. During those calls, the nurse or receptionist was rude, I was hung up on, and they did not give my insurance enough information to authorize the medication that has been working for me since 2012. If you're considering visiting this business, don't. You'll get much better care from another provider.

Richard D Nelson, DDS - Nelson Family Dentistry

3.7

We moved to the QC area 22 years ago and started looking around for a dental office. We went to…read moreanother place first that had a bunch of dentists and claimed to be great with families and kids. We did NOT have a good experience there and then someone told us about Dr. Nelson. We immediately fell in love with the office and the people there. The general staff has changed over, almost completely, since we started going there. That would be expected as people move or their family circumstances change, but the care and professionalism has remained constant. There has been an occasional glitch with what the insurance will pay, but not any more than I've had with medical doctors' offices. The problem is that doctors and dentists don't (or haven't historically, at least) have "real-time" connections with insurance companies. If you go to a pharmacy, their computer can tell you immediately if your medication is covered, and the price you'll pay, but this is not the case with doctors and dentists. Each time there's been a problem we've been able to get it figured out and take care of it. Dr. Nelson has a Type A personality and is constantly jumping from bay to bay as he and his team take care of patients. It is a well-orchestrated "dance" that ensures that you don't have a lot of time just sitting around while all the activity is next to or behind you. He uses all of the latest techno-wizardry available. One of my favorites is a CNC-type machine that can make a crown out of a cube of whatever kind of material a crown is usually made of, while you wait. The machine makes the actual permanent crown, not some temporary one. He took me back and let me watch it work on a crown for me. When it was done, he "glued" it onto my tooth and I was out the door with a permanent crown (and no need for a return visit in 10 days to get the "real" crown installed). What a time (and money) saver. At the end of each visit, the staff puts together a "goody bag" including a toothbrush (or brush head if you have an Oral-B electric toothbrush), toothpaste samples, and other tooth-related items. It isn't a BIG thing, but is an example of some of the little things they do at this office to let you know they appreciate you. The best example of why I wouldn't think of going to another dentist is because of something Dr. Nelson once did for me over a weekend. He had done some extensive work on one of my teeth, trying to save the "root". This was on a Thursday, as I remember. Once the anesthetic wore off, the tooth started bothering me. I took ibuprofen and tried to gut it out, thinking I would get it fixed on Monday (they only see patients for a half day on Friday). Well my plan didn't work. The pain kept getting worse and I eventually decided I wouldn't make it to Monday. I hated to bother Dr. Nelson on a Saturday evening, but I either needed a root canal or pain relief that was stronger than ibuprofen. Dr. Nelson said he was going to finish dinner then call me back to meet him at the office. When I got there, he sat me down, took one look in my mouth and said he would have to do a root canal right after all. Using my chest as a staging area for his tools and equipment, he got down to business and, half an hour later, I had (yet another) rootless tooth in my head. Maybe any dentist would do that for a patient, but it was a first for me. The bottom line is, I wouldn't think of changing dentists and hope Dr. Nelson doesn't retire anytime soon.

Absolutely loved this office. My first visit was today and I was pleased with the staff and doctor…read more Everyone was very nice and professional, they worked with my insurance and made me feel like they cared about my teeth. Highly recommend this office. In regards to your insurance, make sure YOU call YOUR insurance first. Most of the time, it's insurance problems, not the dr office.

Brian Anderson, MD

This doctor treats people like shit. He doesn't give asthma med refills, without making a monthly…read moreappointment. He tries to give opiates for everything. I had to demand physical therapy for a sports injury, instead of pain killers. Btw I was a patient for 11 years

Best Doctor around, he will sit a talk to you. Not only talk but listen. The staff is pleasant very…read moreglad I found them. BTW been with them for 14 years.

Quad Cities Kidney Center