1. Labcorp

    1. Labcorp

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    Owings Mills, MD

    Updated 1 week ago

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    11 months ago

    Wait was quick, location was confusing but convenient and the staff was helpful. I would return.

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    Washington Open MRI - Front door - next to the restaurant.

    Washington Open MRI

    2.9(15 reviews)
    1.6 mi

    The people that work at Washington Open MRI are highly unprofessional and unskilled at resolving…read moreproblems. There also seems to be an issue with them saying things that never actually happened did. Back in April, I scheduled an MRI for one part of the body *with contrast*, sent an order over specifically for that part of the body, only to have Washington Open MRI mess up entirely. I got a call on Thursday saying that they had a question for my provider and for my insurance. The Washington Open MRI staff claimed that they would reach out to both. It seems they did not. They claimed that they'd need to cancel my insurance if they didn't hear back about an authorization. So, I called my insurance company for authorization. My insurance plan doesn't require authorization for this procedure, and moreover never received an authorization request. The staff claimed that they initially scheduled my appointment at Owings Mills and then would have to reschedule because a doctor who could oversee contrast quit. No doctor who oversaw contrast ever worked at Owings Mills. A doctor at another facility quit, and they shouldn't have even scheduled someone with a contrast order at Owings Mills. But, instead of being honest, they lied about it. The staff claimed it was my fault that I was scheduled for the wrong procedure. I told them that the order was in an email, I called for an MRI, and there was no way it was my fault. They later admitted that new schedulers weren't trained well. But again, no one takes responsibility and tries to resolve the issue. It's just someone else's fault. Had I actually gone through with the procedure, my insurance wouldn't have covered it since it would've been a duplicate of another MRI.

    I was at Washington open MRI today. I wished I would have asked the names of all the wonderful…read morepeople working there! Everybody was friendly, helpful, kind all those adjectives!! I was in and out in about 35 minutes. I never had any problems scheduling an appointment ever I believe this was my third or fourth time going there and since I am claustrophobic this is the place for me! I really felt like I was taking care of from the moment I walked in until I finished my MRI and walked out with the CD in my hand. I think the staff is excellent and they couldn't have been any kinder!

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    Washington Open MRI - MRI Patient Standing

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    Patient in our Stand-up/Sit-Down MRI

    Summit Testing

    Summit Testing

    1.0(1 review)
    3.9 mi

    I arrived at 9:35am for my test at 10am, told to arrive by 9:45am for check in. When I arrived the…read morebusiness owner was leaving to go to the post office for 10 minutes and stated he doesn't open until 10am. He made 6 students wait in their vehicles while he ran a mail errand for 15 minutes. Then when he got back, he did check us in, but we didn't start our 10am exams til 10:15am as he did not have the rooms lighting done, computers logged into tests, etc. Prior to the test he handed out foam earplugs and during the test began to make noise that was a distraction during the test. I raised my hand as the instructions said to do for 2-3 minutes and he NEVER came to find out what I needed. I was going to say he needs to reschedule the test as he can't provide a quiet environment. Since, I would have told him, that he is being noisy and distracting, which is the exact reason why I chose to take the exam at a testing site (to avoid noise and distractions). I continued taking my exam since he never came to check to see what was the issue. When I finished the test and sat raising my hand, again I didn't get his attention until he started walking down the hallway outside the room. When I met him at the front desk as instructed, he did give me my results report, my locked personal items and provided instruction before I left. The overall experience was unprofessional and seemed like a guy doing a side hustle. If you have an exam to take, go to another testing location as I don't recommend this location.

    Labcorp - laboratorytesting - Updated July 2026

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