I had some labs sent via online to Labcorp portal. I didnt make an appointment and went to this…read morelocation on a Saturday. They do take appointments and walk ins. Once in, you check in via kiosk and wait for them to call your name. The wait wasnt bad as it was busy. The staff was very professional. When it was my time to get the blood drawn; I had the most gentle and efficient tech. I never felt the stick and she was quick. With a busy Saturday and not heavily staffed the crew made it professionally worth the 20-30 minute wait okay.

I really hate having blood drawn but the employees here made it super mellow and quick. Really…read moreappreciated it. I think the people calling the staff "rude" haven't tried actually talking with them. Yes, they're busy, they're working! But they will smile and laugh with you if you give them a chance. Meet them halfway and remember that everyone is fighting a battle you know nothing about.

Kierra is amazing. I encountered her first at Quest in Reisterstown and the second time when she…read morewas helping out at Quest Crossroads. She was kind, welcoming and an incredibly skilled phlebotomist. My veins are difficult to find. Kierra found the vein and drew the blood so fast with no pain both times. She is an outstanding professional and a compassionate human being. Love her!!

Would love to give less stars, unfortunately not possible. The WORSE system & employees in place…read more Automated system because everyone is to lazy to do something as simple as set appointments, the robot just hangs up while trying to pick a day and time. The inability to speak to a living person is just the absolute worse. Employers - PLEASE, pick ANY other Lab to conduct drug screening. The employees and system process in place with Quest is a joke.

Wait was quick, location was confusing but convenient and the staff was helpful. I would return.read more

This LabCorp is nestled away in the Lifebridge building at Foundry Row…read more The main entrance and parking lot is in the BACK of the shopping center NOT facing the stores and day to day happenings. The parking lot is a nice size to accommodate the customers of LabCorp as well as the other medical offices onsite. The office is on the 2nd Floor, small waiting area w only 6 seats. Clean, free of clutter and comfy temperature. ** whispering ** A water cooler would have been nice. Especially since a large portion of labs ordered require fasting. The warm and kind LabCorp employee (Teresa) was very helpful and welcoming. I had issues checking in due to it being 2019 & I haven't been to a Lab anything since 2004 !! My physician's office has a phlebotomist (thank God). Anyhoo, she was very patient and walked me through the process. My boys were quickly serviced and we were on our way. Great convenient location and addition to the neighborhood LabCorp!!

My health insurance provides incentives for staying on top of our health, so my husband and I went…read morein for biometric screenings. From start to finish, the experience was excellent thanks to one incredible staff member. She wore many hats, phlebotomist, receptionist, billing agent, dr and handled it all effortlessly without missing a beat. Her kindness and calm demeanor stood out. She even shared a personal story that explained why she approaches life with such positivity, which made the experience even more meaningful. I truly appreciated her patience with my "hard stick" veins and she knew exactly when to stop without causing pain. I usually go to one of their competitors, but because of her, I'll gladly return here. People like her make all the difference.

Great! Super service! Technician was great! I couldn't use Quest here in the Pikesville area for…read moremy insurance. Can use Quest in Virginia where I live without a problem, but here my local physician doesn't use Quest, only LabCorp. The technician told me that before she got started. I'm certainly glad she did as it got me out of there and saved me from paying an expensive cash bill. Great find! Great ability to give me information to help and save me money! Highly recommend a place that cares so much for their patients and the patients insurance.

I was at Washington open MRI today. I wished I would have asked the names of all the wonderful…read morepeople working there! Everybody was friendly, helpful, kind all those adjectives!! I was in and out in about 35 minutes. I never had any problems scheduling an appointment ever I believe this was my third or fourth time going there and since I am claustrophobic this is the place for me! I really felt like I was taking care of from the moment I walked in until I finished my MRI and walked out with the CD in my hand. I think the staff is excellent and they couldn't have been any kinder!

The people that work at Washington Open MRI are highly unprofessional and unskilled at resolving…read moreproblems. There also seems to be an issue with them saying things that never actually happened did. Back in April, I scheduled an MRI for one part of the body *with contrast*, sent an order over specifically for that part of the body, only to have Washington Open MRI mess up entirely. I got a call on Thursday saying that they had a question for my provider and for my insurance. The Washington Open MRI staff claimed that they would reach out to both. It seems they did not. They claimed that they'd need to cancel my insurance if they didn't hear back about an authorization. So, I called my insurance company for authorization. My insurance plan doesn't require authorization for this procedure, and moreover never received an authorization request. The staff claimed that they initially scheduled my appointment at Owings Mills and then would have to reschedule because a doctor who could oversee contrast quit. No doctor who oversaw contrast ever worked at Owings Mills. A doctor at another facility quit, and they shouldn't have even scheduled someone with a contrast order at Owings Mills. But, instead of being honest, they lied about it. The staff claimed it was my fault that I was scheduled for the wrong procedure. I told them that the order was in an email, I called for an MRI, and there was no way it was my fault. They later admitted that new schedulers weren't trained well. But again, no one takes responsibility and tries to resolve the issue. It's just someone else's fault. Had I actually gone through with the procedure, my insurance wouldn't have covered it since it would've been a duplicate of another MRI.

Unfortunately I had a back injury and had to come in for an x ray. I actually came the day prior at…read more4:30 pm but I found out the hard way that they only do them from 8:30 am to 3 pm. That's on me for not checking. So I came back the next morning when they opened. They do the x rays on a walk in basis. I was 4th in line. Check in process was easy. After a 20 or so minute wait I was called to the back. Went in a little changing area to put on my gown. They have temporary combination locks. It was nice they had the XL size gowns. Since I am on the taller side usually placed don't have any long enough for me. I was able to cover all of my bits. Whole x ray process only took a few minutes. Everyone thy I spoke to were nice and pleasant. Overall a good experience.

The staff is so rude and they act like they don't want to work there. Absolutely no help at all…read more Please avoid this location if you can.