This has to be the most unprofessional medical facility I have ever been to. When I walked in the…read moreguy at the desk was watching TV on his phone and could hardly be bothered to check me in. His response was the same to everyone who checked in after me. The lady who helped me with my TSA Precheck was on her phone the whole time she was with me. One had on her phone, one clicking on the machine. I would recommend going literally anywhere else but here if you can help it.

This lab was so fast! They were helpful with getting me in quickly and emailed results as soon as…read morethey got them. Highly recommend

Truly was the best blood draw I've ever had. The staff were all incredibly kind and helpful. I was…read morehelped promptly, and the phlebotomist was very efficient. Will come again and highly recommend!

Horrible stervice. Providence has made a big mistake in contracting with this outfit. Lost…read moreresults, terrible turn around time for results. Making sick people wait 6 feet apart in line then telling them to sit cheek by jowel in the waiting room for 1+ hour wait. And they close at 3:30 so if you get there at 2pm the receptionist will tell you " you are too late". And conflicting instructions, "check in at kiosk", you must have written orders with you, there are no standing orders, etc. The phlebotomist is doing data entry instead of just drawing your blood. They should look at the Kaiser system for ease of access and good service.

Went to do a drug screening for an employer and the results came back with abnormally high levels…read morefor THC when I am not a drug user whatsoever!! Dr. Go called me to tell me my results and treated me like an addict, interrogated me and made me feel so disrespected. I did a drug test that same day and it came out negative!! I also went and did another drug screening at LabCorp the very next day and everything came out negative!!! I do not recommend this site but if you MUST, make sure they place a patient label on the sample and have you sign the sample label!! They did not do this for me and I have reason to believe it was a faulty exam or a mix up on the lab's end!!!

Five stars for Sarah!!!! Scheduling had scheduled an…read moreappointment for my 16 month old son only to get there and they couldn't draw blood because he was too young. Sarah took initiative and helped us out. She pulled me back and took care of making an appointment a Emmanuel for my son. I was already stressed out so the fact that she took her own time to drop everything and tell the front desk to print things out and call to schedule an appointment was great of her to do. She even printed out directions and highlighted things for me. When I first went in the front desk just said that they don't draw from children so little but when Sarah stepped in she took over and took care of everything for us. Great customer service! Thank you, Sarah. For going above and beyond especially during a crazy time.

This company essentially up my online account and will only show my wife's results. I sent in a…read morehelp message and was told that my wife's name is tied to my email account ( because I paid her bill) so thats just how it is. There is no other telephone assistance available except billing. Also they have done away with having a person to book you in at Legacy Salmon Creek. I was there last month and my wife helped several older people book in, as they couldn't make head nor tail of how to book in electronically. I used to like this particular lab location before Labcorp took over. Now it is pants! I'll find somewhere else to get any labs done in the future. Very poor company overall and very poor service.

Convenient location - friendly, knowledgeable staff - check in at the kiosk with my license was…read morequick - wait was short and my labs were drawn without any problem.

Set up online account with Quest Diagnostics and was able to schedule an appointment when I needed…read moreit. Phlebotomist was professional and kind. Short wait time. Highly recommend Quest Diagnostics over Lab Corp.

Clean, opened on time. I made an appointment online for early morning, and i got called back right…read moreaway. The tech knew what he was doing, the needle poke might have been the least painful i have had anywhere. It all went quickly and smoothly.

My husband had a lung transplant and is on medication that needs to be monitored through blood…read moretests. The woman at LabCorp at Willamette Falls Hospital has messed up his orders and is VERY rude!!! She needs to be fired!

If you have a choice, go to a different LabCorp location. But if you must come here, set up an…read moreappointment online. It's super easy, just go to their website, pick a day, see what times are available, then follow the steps. Even with an appointment time, the wait can be long, but it will be faster than the 30, 40 or 1 hour wait for walk-ins. Because they are located on the first floor of the medical center filled with doctors offices, they get the foot traffic, so even if you are already in this building, use your phone to set up appointment. The new kiosk system is far better than the previous which required calling a number and never getting through to a live person to set up appointment. You would end up playing phone tag for days, sometimes weeks, and it never resulted in a positive experience. I'm giving two stars, rather than one, because one out of two reps I dealt with was helpful and patient as we tried to track down the labs requested by a doctor from OHSU. If it wasn't for her helpfulness, I'd probably give a one star. That being said, I give other locations 4 or 5 stars. Give yourself plenty of time to park. The garage is a nightmare, lots of one ways and loops and takes quite a bit of time to actually find a parking spot. They do offer valet if you pull up in front of the entrance.

I went in last Monday morning to get a blood test. I was told two to three days for my results. It…read moreis now Friday. I have left message and both texted and emailed (as per the voicemail message) and still have not heard anything back. I regret paying in cash because had I paid with my debit card I could've challenged the charge. I don't think I've ever encountered a medical business run more unprofessionally before. No one ever answers the phone. No one returns calls. No one emails. They don't care at all about customer service. They just take your money.

I went here yesterday for a (free) std test. I guess they're giving them away to test whether or…read morenot at-home testing kits will work? The nurse appeared to be the only person working that morning, and despite having to man the phones, greet patients AND do all the blood draws, etc, she was really sweet and capable. A+, would allow to stick me with needles again. The part I had to do myself was...not so great. I was left to my own devices with a sheet of instructions to guide me. I dont think at home std testing is for me. I got blood on the consent form. Sorry nice nurse lady. I would only do this again if the price of the test was significantly lower than just paying for a professional to do it.

I'm sure the lab itself is fine but they have been recommending Hunter Stohosky (Stohosky Sons…read moreServices LLC) if you need somebody to come out for onsite testing. I believe he is related to the JSE Labs Owners. I wanted to warn people to avoid using Hunter for any testing or reporting. Our results were incomplete and incorrect and we have spent several thousand dollars to correct his work.

Came here on the recommendation of my home inspector (Red Wall Home Inspections, check them out!)…read moreand boy I'm happy that I did. Super easy transaction. They quoted me me 2-3 days on the analysis (which was fine) but had something for me 24 hours later. Way to over-deliver! I also called them about how to best take samples and what they needed. As a residence owner, not a contractor, their help and reassurance was very valuable. Had 3 different samples tested and thankfully only 2 of them had asbestos in them. So that's one less job I have to contract out for. ;-) Thanks JSE!

I'm not sure what her name is but the girl with the freckles and blond hair, she seemed younger was…read moreamazing! It's the second time I've had her this week drawing blood for me. I had an order for something that is very anxiety inducing, she chatted easily and light heartedly and made the experience feel like I was there with a friend. She's totally made for this job! Thank you for being so kind it goes a very long way.

This is the big glass building on the Mt Hood complex…read more I scheduled a same day appointment online and when I got there the check in process was fast. The gals who took my blood were amazing. I told them what happened last time I had a blood draw and they believed me. They did things the way I said they worked last time and I was in and out in record time.