Jill Miguez FNP was the best! Came in nervous/scared but I was able to be seen quickly and felt much better after speaking with her. She was incredibly helpful and kind. 10/10 experience read more

I came in to establish primary care and was greatly impressed with the care I received! The doctor who I saw let me know he was a "floater" which was totally fine for me because he addressed all my concerns and needs. I walked out with two referrals and he was very transparent during our entire visit with future visits and how my insurance coverage worked with ZoomCare. Thank you for great care and service! read more

I have been using ZoomCare for over ten years, but I will never return after my last two visits with W.N., PA-C in this clinic. She would not fill out my FMLA form for work without having me make two additional appointments. In the first appointment the paperwork was filled out incorrectly. One month later I was charged over $400.00 for a 15 minute appointment. Two months later I was charged over $200.00 for the second 15 minute appointment. $600 plus is more than I make in the one day that I was being covered for FMLA. I am doubly insured, but neither insurance covers appointments for practitioners to fill out FMLA paperwork. ZoomCare claims that all their billing is up front and transparent at the time of your visit. Clearly that wasn't true for these two appointments. It would have been cheaper to lose a day of pay at work. After the first bill I made a formal complaint to ZoomCare over what had happened. After receiving the second bill today I feel justified in saying ZoomCare really DOESN'T CARE. They are only out to make as much money as they can. Next stop the Better Business Bureau! read more

I visited this ZoomCare location twice this year. The doctor visits were fine, and I appreciate the minimal wait times. However, what prompted me to write this review is the hefty bill that I just received for a routine wellness visit back in May 2023. That visit should have be covered entirely by my insurance. If they don't accept my insurance, that should have been communicated upfront -- definitely not with a surprise bill over 6 months later. Surely, I am not the only person who has attempted to visit with Kaiser insurance. They should know if they don't accept my insurance. Also, it was never communicated upfront what my potential costs would be if insurance did not cover my visit and related labs. I also visited ZoomCare in August 2023, and now I'm worried that I'll be slapped with yet another huge bill. A couple years ago, I attempted to visit this very same ZoomCare. I had a different insurance plan back then. The staff at that time recommended I go elsewhere as they didn't accept my insurance. Apparently ZoomCare's ethics have gone completely out the window since then. read more

i went in for an appointment today with tina barber and she was an absolutely amazing. she listened to all my concerns and it really felt like she cared about my health. i have extreme anxiety around doctors but if everyone was like her i wouldn't be so worried all the time. she was kind, gentle, and so friendly. if i ever return i will 100% be going back to her as my doctor. zoomcare is not a place i expect top notch care from but tina went above and beyond for me. read more

I recently (1/30) visited ZoomCare seeking a referral (for the second time) to a ENT. And for a second time the staff at ZoomCare failed to send my referral order (issued by Tina Barber, FNP) to the Oregon Clinic. To reitterate, this is the second time ZoomCare has failed to deliver a referral order. DO NOT SEEK CARE AT ZOOMCARE, THEY WILL FAIL YOU AGAIN AND AGAIN. All they are about is getting you in and out and taking you money. read more

Avoid this place like the plague (you might actually get it there). terrible service, fraudulent attempts to charge insurance they don't accept. They barely know what they're doing, much less provide any semblance of medical care. read more

I will try to avoid Zoomcare at all costs in the future. The negligence I experienced from every department-scheduling, provider treatment, and billing has been ridiculous. Scheduling: On the website, I signed up for an 'urgent care' appointment and they said they accepted my insurance. My insurance covers urgent care appointments. It wasn't until after my appointment that I was told it was billed as 'primary care' and they aren't in network with my insurance for primary care. This is despite showing zoomcare it says 'urgent care appointment' in my confirmation email. This seems completely fraudulent and unethical. Additionally, I asked why I never received a Good Faith Estimate as physicians are required by law to provide one due to the No Surprise Act. They told me they were somehow unable to provide one of those despite knowing that they were billing as an out of pocket primary care appointment -so are they are above the law? Provider Treatment: My provider administered the test incorrectly and gave my condition a false negative. I had to wait 5 days to get an appointment with a doctor at a different company who did the test correctly and I was able to get treatment for my condition. Due to zoomcare's provider's negligence, my condition obviously got worse over those following days. Billing: I somehow received a bill for hundreds and hundreds of dollars 5 months after my appointment. After I told them my provider administered the test incorrectly (medical malpractice) they offered my a hundred dollars off my bill. I agreed, but they continued to send me the original bill. I called them a month later and they had NO DOCUMENTATION of that call about the medical malpractice or agreeing to lower my bill. How?? Once I finally received the updated bill, I went to begrudgingly pay it online, and my online account said I had no payment due. I called the billing department and they had my balance and said the online portal had issues. How in the world was every department at this company such a mess? Oregon already fined zoomcare $285,000 as part of a lawsuit in 2017 and I wouldn't be surprised if I see some sort of class action lawsuit towards them in the future. What they are doing can really hurt people both medically and financially. read more

I cannot. I get that the employees here are probably overworked like every other health care worker during this pandemic so I'm trying to give grace. However I think they need to work on their instructions and patience with people who might not know the drill because they were actually good at isolating therefore never got sick. Anyway, I scheduled my PCR test after an online screening. I get there. I didn't know they had a parking lot and also I was a little weirded out that the woman at the front desk was telling me to drive around. She probably doesn't realize that a lot of people in this neighborhood actually walk to where they need to go since we live pretty close. Also, not everybody feels I the need to drive everywhere and I will recognize my privilege that I'm lucky to live in this neighborhood and am able to walk or bike everywhere. But telling me to "drive around" , assuming everyone drives, when I'm literally already in the lobby on foot is classist and rude. Why the hell would I want to get back in my car just so I can drive around? I also saw the parking lot finally for the first time in all the years I've been there and it is tiny and there was no way I would've had a good time going in there and trying to get my car out. Yes I drove because I wasn't feeling well enough to walk but the assumption these people are making that everyone has a car and drives is, again, classist. The person who gave me my swab was so rude too. Maybe instead of rushing (it wasn't even busy) take the time to be clear about instructions instead of getting visibly annoyed that I don't get the instructions because "do this" while using weird hands gestures isn't clear. Not everything is common sense. Quit rushing and do your jobs right. Have some patience and quit acting like you're being inconvenienced. read more

They overcharge if you are insured. Then they send you a mysterious bill 5 months after a 10 minute zoom appointment saying you owe more money. Sketchy business and won't be back! read more

This was the worst (attempt) to get medical care I have ever pursued. Every part of it was so negligent - likely legally so (which I will be investigating) - and dismissive, upsetting, and damaging that I advise you to do whatever you can to avoid (this particular location of) ZoomCare if you'd like to leave better off than you were upon arrival. Atrocious. read more

As a medical professional I am so embarrassed by the lack of compassion and empathy this ND has showed. I needed to get my IUD removed because from the ultrasound, it showed that the IUD had moved out of place. I was already in a vulnerable state, so the least they can do is be a little understanding. I know what a speculum feels like, and I had gotten my IUD once removed before. It DIDN'T help that ND was shoving or being rough with the speculum. I asked if she could go slower or use a smaller size, instead of sympathizing or being honest she lied straight to my face saying she hasn't even inserted the speculum yet, which was a absolute lie because I felt the plastic scraping my insides. She lied straight to my face saying it was her finger which I know wasn't the case. If that wasn't bad enough she had the audacity to be condescending and made me feel like a baby. Never in my life have I felt this much discomfort with a speculum. I was MORTIFIED by the lack of respect from this provider that I just wanted to leave QUICK and see someone else, anyone else but HER. I went to check out and asked if I could be scheduled to see a different provider she immediately grabbed the receptionist and went behind close doors. I am not stupid she obviously had some words to say to him about me and made scheduling very difficult to see someone else because I wasn't able to get in till Monday. I left there in tears feeling so frustrated, how can any medical professional have the right mind to treat anyone like this. I hope NO ONE will ever have to go through what I went through today. As a patient we should be treated with respect at the very least. If you can't treat people with respect then DON'T be in healthcare!!! read more

My wife came here for a possible UTI during her pregnancy. The PA told her she did not have one but proceeded to prescribe a particular antibiotic, which, after some basic googling, is dangerous for pregnant mothers and their unborn child. I was offered a full refund and filed a report. Never again. read more

Phoned at 9:30 on a Saturday morning for an appointment and was booked for 11:00 the same day. Zoomcare scheduling took all of my insurance info over the phone so that when I arrived I simply showed photo ID, no acres of forms to fill out. The doctor saw me right at 11:00, was very very thorough and quite personable and friendly, which went with the overall relaxed atmosphere. Very impressive, and I will certainly be back and would recommend Zoomcare very highly. read more

I have been to ZoomCare a few times, and each time was a terrific experience. I first went in January. I was "between" primary care physicians in that I had dumped my prior PCP for very good reason, and I had not yet selected my new one. I was sick as a dog and knew after 10 days that I really did need to spend some money and have someone check me out. I logged onto ZoomCare's website, and I selected an appointment for later that day. When I arrived, I had a whopping 5-minute wait. When I went in for the exam, I found the provider to be efficient, but I never felt rushed. No one tried to sell me anything from the front room. I got my prescriptions and filled them down the street at Freddies. I went back in April, and that was the visit that won me over. By April, I actually had a new primary doc, but when I called the office, again after about 10 days of just disgustingness, I was told I could get an appointment 3 weeks out. Are you fucking kidding me?! I lay around, feeling pathetic and sorry for myself. There may have been tears, or throwing of items. Then, at about 6:20 that evening, I figured, "What's stopping me from going to ZoomCare? So what if I have my own doctor now." I logged onto their website at 6:25, saw that the 6:45 appointment was still available, and I snagged it. I received confirmation with 2 minutes, and I rushed out the door. No waiting! I got in immediately, learned that I was pretty die-hard sick, and again left with prescriptions that I filled down the street with Freddies. I started to feel better within 2 days. They have an incredibly efficient model. Imagine - you get to see someone when you're actually in the throws of illness. Their scheduling system on-line is fantastic. Everyone I've met there has been friendly, and frankly, low-key. You would think with such an efficient model they would want to "chop chop" get you in and out. They manage to do that, but without creating a feeling of being rushed. I'm a huge fan of ZoomCare. I will see my primary each year for the full once-over and bloodwork, but when I'm feeling lousy and can't shake whatever ails me, I'll go where I can get in same-day. read more

Omg! I'm so impressed with my singular visit to Zoom Care! From requesting an appt online from my bed to the cleanliness of the waiting room to the professional check in with Mackenzie, to Dr. Erin's gentle and speedy care. Zoom Care is amazingly Efficient! I awoke in the middle of the night with a killer sore throat. I finally could no longer deal with it around the wee hours of real morning for the rest of the world. I googled ZC. I found it so some to use and request an appt. (within an hour away) from my bed!I will use them again. read more

ZoomCare - Hawthorne - Zoom care + everywhere! - Family Practice Near Me - Portland, Oregon

I was amazed at how warm and welcoming the workers were. I was nicely greeted when I came into the store by a man at the front desk. The doctor who took me in was so good at her job. The workers were so professional and friendly. Im very impressed, thank you. read more

Went in due to chest pains from my heart palpating too hard and Owens told me to take ibuprofen because he thinks my sternum is inflamed? Really made no sense at all and when I questioned he didn't explained. Did not really listen to any of my problems and just gave me short term advices and the whole time he was just in a hurry to get me out. He saw me for 10 mins. Definitely won't be seeing him again. I've been there before and I'm seen Lisa Taulbee and Elizabeth Kaltman and they were really good! They listened to my problems and treated me well and weren't in a rush. read more

I went in for a small laceration on my finger which I thought may need a stitch or 2. The care was fine, the provider did what was needed which included washing the wound and putting some glue in it as it wasn't as deep as I suspected. I was in and out of the building in less than 20 minutes. I was charged $80something when I left, despite having a copay of only $30. They explained that I had to pay 30% coinsurance for "the procedure". I wasn't thrilled but fine, I paid it and left. Two weeks later I received a bill stating that I owed an additional $60something. They charged to my insurance a total of over $500 and I was responsible for $150 as the procedure I had done was considered surgery. $500+ for 15 minutes with a provider and some glue. Zoom Care is what is wrong with the US health care system. read more

Service was perfectly pleasant, but a family nurse practitioner is not a doctor. How are these people allowed to diagnose? In the same breath you tell me all signs point to bacterial but you're going to treat my symptoms as viral? Without an explanation I explicitly requested? Tried it. Never again. A nurse can draw my blood or wipe my ass, but I never want to hear one of their medical opinions, let alone diagnosis. read more

I definitely recommend Mindy Glivinsky. She took the time to explain everything to me and answer all my questions. Was compassionate and didn't make me feel rushed. I went in for what can be an uncomfortable procedure, and she made it as smooth as possible. read more

This is where a self righteous PA decided that I was lying about the pain I was experiencing and decided it would be a great idea to stick me with a brand that now makes every doctor I go to look at me through the sides of their eyes. I get it, I looked haggard and irritable, that's what happens when you haven't been able to sleep well for weeks on end and the Tylenol/ibuprofen doesn't work. I look back on this experience and can't help but be angry. You harmed me then and the harm still haunts me. Thanks for making sure I can't ever get legitimate pain relief because you judged a book by its cover. You chose the wrong profession. read more

Quick and friendly experience. Booked an appointment same day, insurance verified, receptionist went above and beyond to verify me. Doctor was friendly and quick - - medicine was cheap and on site, too. Would Def come back. read more

I was one of the people that was intrigued by the many different types of services zoomcare now offers (gyno, mental health, etc.) I used to come here to see Wendy Perman, and she was absolutely wonderful. I was sad to see negative reviews of her, since she's been one of the few positive experiences I have had with zoomcare. Since Wendy's departure I have had a hell of a time trying to get an appointment with anyone else. They do not have another mental health doctor with the same availability that she did. Because of that i will be taking my business else where. I had a pleasant visit for a gyno appt with Cynthia McNally. She appears to no longer be with zoomcare either, since i was unable to make any kind of appt with her this month. I saw Dr. Kaltman instead and I have had a very frustrating experience. She called in the wrong prescription. My pharmacy called zoomcare several times and faxed things over and no one ever responded. It is so frustrating that you cannot just call and speak to someone. Instead you have to pay for the online chat option. The chat option is great, but it isn't great to have to pay in order to make them fix their own mistake. So i went ahead and did that and they called in the correct prescription, except the wording was wrong so my insurance then refused to cover it. So then my insurance tries faxing them a form that needs to be filled out and 3 days later no one can get a hold of them. So if you are sick and need an urgent care for sickness- yes i recommend this place. As for all the other services they offer, don't bother. I am so frustrated and the only way i can get this fixed again is to pay for the damn chat care. read more

I dunno why but when this place first showed up I totally got this creepy cult/Scientology feeling from it. I mean, it feels a bit out of place on Hawthorne what with its staggeringly white and blue and clean and new exterior. And it had very little explanation of what services it provided exactly. "Healthcare on Demand?" I thought it had to be some sort of scam. But when the beau came down with a death hack that left him several shades whiter than he needed to be, this place popped up on my google search for urgent care. It's just a few blocks from our house, so I could have even made him crawl there. Convenient! Their website is really neat, it has a little meter that shows how long the wait will be if you just walk-in and don't make an appointment. Oooo fancy! I called and got an appointment half an hour later. The fact that you can even make an appointment is impressive to me, especially if you've ever waited around at a urgent care place before. Those places can be quite shady and make you feel like you're going to come out of the whole experience even sicker after hanging out with folks much more visibly ill than yourself for three hours. When we arrived, I found myself appreciating the stark cleanliness of the waiting room. Like many fine Americans, the beau is uninsured. This place is about as reasonable as it gets, which is rather pathetic. I mean, I can't believe I'm excited that a 15 minute doctor's appointment *ONLY* costs $80, but what can you do? The doctor didn't seem like a quack, and from the perspective of the non-diseased observer, checked everything about my boy I expected her to, asked reasonable questions, and gave reasonable answers to ours. The staff were all polite, professional, and even sympathetic! The best part is that you can get the prescription filled right there on site even before your loved one can start bitching about their aches and pains again. If only all adventures in heathcare were as easy as this... read more

I have gone here multiple times and received little when it comes to diagnosis or professionalism. Their medical business does not have the capacity to perform blood tests on sight and thus relies on "rapid tests," which are based on loosely accurate immunological assays, which in many cases are not "rapid." At the end of a particularly bad visit (my last ever), I was told by the NP (they rarely have real MDs either) that she forgot her magic wand at home and thus would be unable to help me. I was not expecting magic when I came to my appointment, nor such metaphorical comments, and the experience only reinforced my distrust in the professionalism of their practice. If you would like treatment that feels more like medicine then a business, try going to another clinic or hospital that doesn't rely on snazzy advertisement for its business. read more

I had to have something looked at. It was very minor, but definitely required some sort of professional advice. I live across the street from ZoomCare, and it just made sense to go instead of heading to the clinic. What did I get out of ZoomCare? 1.) I received great treatment from a medical professional. She explained all of the options to me, and answered all of my questions fully. 2.) The PA that helped me not only examined and advised me, but performed a minor procedure to take care of the problem. 3.) Everything was straight forward. All of the notes, and procedural data was entered into a computer with a patient facing screen, so I could see what she was writing. I definitely liked this. It is my health and my health records, so I like to see what they are writing about me. (paranoid much?) 4.) Everything was quick, not painless (they did have to cut me open), and transparent. Including billing. And while my insurer did not cover the procedure (jerks!), the lady at the reception desk was more than courteous and efficient. All in all in was a good experience. No 5 stars because I wish they would have been open before 10 on a week day. I could have stopped by before heading to the office, and not missed much of the day. I would recommend ZoomCare for anyone who needs some minor medical procedures or care. Definitely great for preventative stuff. ****Update**** Evidently my procedure ended up being covered by insurance. They sent me a refund check for the difference AND even re-sent it after they found out I moved to Los Angeles. AWESOME. read more

I don't like going to the doctor. Both because it's not particularly fun, but also because I just don't think it's necessary most of the time.... and because I don't have health insurance. So, after 11 successful years of not needing to go to the doctor for anything, I finally got sick enough where I knew it was time to break the streak this past week. Making the appointment online and the easy paperless check-in where big pluses. I could barely talk by the time I decided to get checked out, and the staff at zoomcare already had all the information they needed about me and my condition from the information I provided from home on my computer. I needed to be seen quick, and the appointment was no fuss to make at my desired time. When I arrived, they were ready to see me as scheduled, which was really appreciated, as I had one foot in the grave, and didn't want to spend my last minutes in a waiting room. ...not that the waiting room was a bad experience - the scheduling kept it virtually empty, and it was immaculate, so I wasn't too worried about catching something new or afflicting someone with my ailments. Tanya (as seen in the photo submissions on this page) saw me, and was efficient and professional in her examination and diagnosis. Checking out was quick and easy. There's a significant discount for those who are paying without insurance, which was certainly appreciated, and by the time I had gone just the few blocks up the street to Fred Meyer to pick up my prescription, it had already been faxed over and they were putting it together for me. Ultimately, all that matters I guess is how effective they were in figuring out the problem and solving it. In my case, I went from a whole slew of unpleasant symptoms that had me questioning whether or not I really wanted to keep on living, to happily riding my bike to work in the sun a few days later. read more

Well, if you happen to be one of the very lucky few to have insurance in this country, don't bother with Zoom Care. I was under the impression that turning away someone in need for any reason was against the law, but that doesn't seem to faze them. I even mentioned it to the overly pretentious young lady at the front and her response was "It is". Ok.....?? So I flipped the script and said I don't have insurance, I will just pay out of pocket. She just stood there shaking her head. I am offering cash - cash is good anywhere, isn't it? Apparently not. I don't know what games this place is up to, but I am suspicious now. read more

We strolled in a 9pm because we thought our kid had an ear infection. Website says they are open until Midnight. We walked through the door and set off the alarm system. We left before the cops showed up. Thanks, zoomcare. read more

Stuck a can lid into my thumb yesterday and went to Zoom in hopes of paying a simple co-pay and not a ER deductible. Also I hoped to not look like Frankenfinger. I called and made an appointment for little over an hour later. It's pretty nice that I could walk to their location instead of having to driving all the way to an ER. The waiting room is clean if a little sterile. There is almost no reading material, which it turns out is a good thing, since I was not kept waiting for longer than 2 minutes for either of my appointments. Why have a stack of mags if no one has time to read them? The only real knock I have against Zoom for my visit was that I had to have 2 visits for stitches and a tetanus. Because of their so-called 'painless procedure', they put a pad with pain creme on my wound, wrapped it in plastic cling and made me a follow -up for 2.5 hours later. I guess to give time for the numbing ointment to work and make the stitches 'painless'. The problem is, 2.5 hours later, the pain had come back and I had to have it stitched up the old fashioned way anyhow. So yeah, the cleaning and novocaine hurt, but I expected that. But the PA was quick and considerate, so everything went as well as it could. All in all, the next time I stick a can lid into my hand, I'll probably come back to Zoom Care. read more

I got my annual/Pap smear done here a few days ago, having been here once before accompanying a friend to get some pain diagnosed. From what I understand, their primary function is to provide quick and explicitly priced health coverage for the uninsured. I do have health insurance, but a tight schedule, so I thought it'd be a good place to try out. (Incidentally, my friend had gone there once before due to some chest pains... they re-directed him immediately to an emergency room instead!) Registration on their website is quick and efficient; just pick the time you want and they confirm it with you. Sweet! When I arrived, check-in was quick and efficient -- the same can be said about my very brisk interactions with the MD. I had no opportunity to ask if I had any questions or concerns, but I was asked the standard questions about my health and health history. I got out of there in under 45 minutes, a quick experience I am sure they aim for so that they can stay in their appointment times. In the future, I think I'll be taking the time to schedule with Planned Parenthood for my reproductive needs. But they do have an extensive list of things that they will diagnose and treat (on their website), and if you don't have health insurance, it's a great place to figure out what's wrong, without the stress of not knowing what the final bill will be. read more

I went in to Hawthorne ZoomCare today for swelling in my neck, most likely lymph nodes. I was in the ER yesterday due to passing out and severe nausea and dizziness. Upon check in from Heather Reed she asked why I was in the ER. When I explained I the passing out and nausea situation I also explained to her I am type 1 diabetic and I think my sugars were just out of wack causing those side effects. Funny cause the ER diagnosed me with parainfluenza without even doing a test (Yes Ive been tested by sticking stuff up my nose and gaining a sample) She was SO RUDE and told me "Well ER isnt for your situation that you went in for, If you arent bleeding then you shouldnt go" .... Ive been to emergency room for silly things before and yeterday was nothing I should have felt embarrassed about going for. Second she checked my ears, nose, throat for any infections and there werent any (Can I mention I told her I was on immunosuppresants so if I did have an infection SOMEWHERE I WOULDNT KNOW. ) To make matters even more annoying she had to ichat/message on the computer another doctor to make sure she could give me antibiotics and they both agreed to. (Fine I get treating swollen lymph nodes with antibiotics, but really... just seems odd that she checked with someone.) Then she asked if I have taken pain killers as my neck is so sore it hurts to just sit down or lay on it or move it. I told her I tried Ibuprofen for the swelling as well as tylenol and it didnt prevent anything.... she then said "Everyone knows Ibuprofen/tylenol/ NSAIDS arent for any swelling purposes" .... uh okay, I guess a non steroid anti inflammatory isnt to prevent swelling..... Then she called in a prescription to my pharmacy for naproxen AFTER I TOLD HER PRESCRIPTION STRENGTH IBUPROFEN DIDNT DO ANYTHING ... okay ill give her this Naproxen isnt exactly Ibuprofen but it is an NSAID and it is in the same family as Ibuprofen. Im so irritated that I wasted money here to be told stupid things and to be treated with such an attitude. Next time im going to my regular doctor or a more educated urgent care. read more

Despite the super creepy corporate culture that makes me feel like I am in an Oryx and Crake-ian dystopian future where healthcare is dominated by capitalism and HelthWyzer industries is an affiliate with ANooYoo, a beauty-and-mood-enhancing Corp and advertising, body image, and public health are all complicit in an exploitative mess (ok let's be real, that is what it is "designed to make you sexier" is written somewhere on that zoomcare wall...), DESPITE that, I have had very good experiences with their services at both the Hawthorne and Downtown location. The same day scheduling is crazy convenient, and in general, the website, scheduling, and check in process is super easy. I wish they had the app available for Android, though. There is a range of medical professionals who work there, from PA-C's to MDs; my visits have been with different NDs, who were smart, attentive, and compassionate. I was very happy with those visits and with their advised care. They do charge you upfront with an "estimate" of what your insurance will cover (mine was an extremely low estimate...) but I followed up very quickly after my EOB came in, and was refunded the difference quickly. I didn't want to take the chance of them "forgetting" to do that. After my insurance was on file, it was an easy payment process during my next visit. While I have had a good experience and do appreciate the convenience, the business model still creeps me out and I hope that high-level management encourages practitioners to focus on sound clinical sessions over efficiency in-and-out drive thru care. And also that the money is going to the employees who deserve it rather than some fat cat CEO. read more

So I wish I could separate my review into two parts. So will: 1. We got excellent, prompt, friendly service. 2. They are completely unreliably in whether they are able to do the most basic billing. So, I don't know - on the one hand we had a good experience from a nurse, and on the other we now have to go through some Machiavellian process to un-do their paperwork fiasco. read more

I usually hate going to the doctor, but I have been to this ZoomCare twice recently and to the Pearl District location last year, and I have nothing but good things to say! I have never seen anyone at ZoomCare filling out a paper form--as this is the 21st Century, they use computers for that kind of thing. I have scheduled online and just walked in (the wait was about 20 minutes). The doctor is pleasant and actually very thorough. It seems more attentive and personal, maybe because the doctor does everything (right down to ripping the paper barrier off the examination bed when you leave) instead of relying on the nurse's notes like at a regular office. Most of the prescriptions are dispensed on the spot, and they're pretty cheap. If you don't have insurance, they know where you can get the cheapest xrays and stuff. I'm a fan. Note to the one star reviewer: If you go to the doctor with a flu or cold, there really isn't much they can do for you. read more

I cannot tell you how many times ZoomCare has saved me. I usually go to this particular location but have been to the one out in Hillsboro as well. They claim to have you in and out in 15 minutes (or that's the window of time they give for your appointments) and it has held true every time! The doctors are always very nice. I have a favorite that I somehow manage to see most often. Their appointment scheduling is easy to use and convenient. They've diagnosed me with multiple UTIs and I've gotten my prescription and been on my way to the pharmacy in under 15 minutes. They diagnosed me with mono and the finger-prick test was easy. Lab results take no time at all! Helpful staff. Good with insurances. Always happy, friendly doctors. However, do not go here if you need a toenail removed. They don't have the proper equipment for that. Don't ask--I'm a walking medical disaster... read more

We had to go to Zoomcare for an emergency URI. My husband and I were totally exhausted from a long week at work, and were dreading sitting in a waiting room for hours on end. Little did we know, we would do NO such thing! We arrived and the facility was super clean! Receptionist offered us tea and water, and helped us right away. We were so surprised! Like hey, this is SUPER convenient and friendly! Hubb was seen right away. Doctor and nurses were friendly and really listened to us. They dealt with us in a compassionate and caring way. Doc even got my husband to laugh, even though he was feeling awful. They treated my Hubb and we were done within AN HOUR. . (Happy) Disbelief and awe!!! Zoomcare, thank you!!! You made a stressful and dreaded situation absolutely wonderful and convenient. If we ever need urgent care again, we will always choose you first!!!! read more

I absolutely love ZoomCare, I've been going to them for the past 3 years for all of my health needs. I love that you can just call or go online and they almost ALWAYS have availability within the hour. I've been to the Burnside, Mississippi, Hawthorne and Pearl locations. All are so great and even better, they're always consistent. Clean buildings, friendly staff and prompt service. What more could you ask for? Can't wait to try out their Dental office on Division as well! read more

I was so impressed with this office. I had been to the downtown location a few months ago and the people and service at the Hawthorne one left me feeling satisfied and cared for. I hate shots. The sweet girl that had to give me one thought was sooo understanding and kind to my fear. Really happy I live close to hear now because if ever I have a fever or health problem this will be my first stop. read more