I went to the Sayville office. The technician who took my blood was unfriendly to the point of…read morerudeness. She didn't greet me, introduce herself or show any courtesy. She remained expressionless while she did her job, and didn't say goodbye when I left. Over a week after her taking my blood, I still have an immense black and blue bruise on my arm. I am very unsatisfied!

This is a terribly run Quest office…read more It's dirty, old and smells like mothballs. I've had issues MULTIPLE times with the same rude phlebotomist. She's lazy and has no clue how to speak to patients. And she's also the only one who has ever insisted on taking blood out of my hand because she "couldn't find a good vein" (which was HORRIBLE by the way). Oh and apparently my scripts don't make it to the system at this location but somehow always find their way to East Setauket. So beyond frustrating. PLEASE DO BETTER. Training and manners go a long way.

Very nice technician. But the environment leaves a lot to be desired. You sit in a tiny box, which…read moreis located in a tiny waiting room. Everyone can hear your supposedly HIPPA safe information being exchanged because the tiny box is made of plastic. You urinate in a cup and place it on the tiny sink in the tiny box/office. You walk through an urgent care that is decorated circa 1970's and smells like it. Never going here again.

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

For my first visit I made an early morning appointment and waited over an hour after my appointment…read moretime. I wanted to give them a second chance, especially considering COVID, to see if this was the norm. I shouldn't have. For my second appointment I arrived just before 7:15 AM (no appointment). I was told the wait time would be 17 minutes. Great! At 8:20 I asked about the expected wait time and my wait was "10 more minutes". Ten minutes later I checked again aaaaand I was once again told the wait would be 10 more minutes. I was finally taken at approximately 9 AM. The final straw for me on this location was a very elderly, frail patient must have taken awhile to get back in after his name was called (you are told to wait in your car due to COVID). He was told he lost his spot and had to go to the back of the list. That is completely unacceptable- which keep in mind is over 2 hours long. Any decent human wouldn't do that to someone else. They would take him and understand he couldn't run in immediately when his phone is texted to come inside. I'll never give this place my business and highly recommend you do not either.

Very rude person helped my husband in the morning. Wanted to make sure the doctor received results…read moreASAP, didn't feel that this very rude women had correct number. So I went there, there is no direct contact with a human, had to use the sign in computer. Same rude women my husband had came out to get me. Very rudely told me that they had the doctors information. Someone like this should not be doing this job. She obviously doesn't like working with the public. In a job like this you should be nice. Will not be coming back here ever!

If you get hurt at work and don't report it to work Don't go here if you're in pain. I came here…read morewaited paid $30 to be told they want to put it under workers comp I said no I'm not putting it on to workers comp I didn't report it at work They said you don't have a choice so I walked out and they kept my $30 I WILL NEVER GO BACK TO ANOTHER CITY MD!

Been misdiagnosed 2 separate times for an illness I needed antibiotics to get rid of that I can't…read moreget because they do not care enough to ask. They didn't ask me a single question to try and diagnose me, I told them a couple of symptoms and they immediately prescribed me the same medicine I told them didn't work the last time which was the equivalent of trying to put a bandaid on a cut that needs stitches. Had to go to a real doctor just to actually get a proper diagnosis and get the correct medicine to cure this sickness. A waste of everyone's time and money.

Thought I'd give Northwell a try for their urgent care! Never again. Sat for almost 1 hour before I…read moreasked how much longer it would be ....another 30 minutes!! I'll come back and It wasn't even busy. Went around to the south side service road and went to City MD was in and out less then an hour and that was with an x-ray! Do better

Two incidents at this location- first incident, my son jammed his finger during basketball he was…read moretold that nothing was broken and that a radiologist would call me and for me to follow up with ortho. Well, he indeed had a type one fracture of his growth plate that I'm pretty sure radiologist would've been able to detect as well. but I received no radiologist call. 2nd incident- I brought another son there who had another incident also with Basketball. X-ray was done I'm assuming physician assistant called me to tell me nothing was broke to follow up with ortho. my son could barely walk he was sent home with no mobilizer no crutches- he hopped into facility and out of the facility. Followed up with ortho and they were even shocked that he was sent home without any type of mobilizer or crutches because he could've done additional extensive damage- this son has an avulsion of patellar tendon- Patellar avulsion fractures are injuries in which a fragment of the patella detaches from the main bone due to the excessive pull of the quadriceps tendon or patellar ligament. In his case it pulled away and also pulled bone as well. I say this to say if you have to go to urgent care for a common cold, then go anything else go to the er!!!!

This is my Primary Care Doctor's Office. Dr Iqbal…read more I just call and make an appointment. Very easy. I get seen quickly. Very nice staff. Always helpful.

I am not one to write a terrible review, but I have never felt this humiliated leaving a doctor's…read moreoffice. A part of me feels terrible because the girls at the front desk were great and the first girl who brought me into my exam room was very sweet. They were great on the phone and took me in same day, but then the entire experience went downhill when the doctors came to asses my issue. I went in for ear pain. I explained my symptoms and told them, "I'm sure it's just a pimple in my ear, but I'd like to be safe and make sure." They check my ear and left to grab another doctor to get a second opinion. I hear them directly outside the door mocking me and calling me over dramatic. That I am "psyching myself out" and it's "just a little pimple" and they begin laughing to each other. I thought I must be hearing this incorrectly and being sensitive, but the laughing and mumbling that I'm pretty much making up my symptoms made me feel so beyond uncomfortable. I've never in my life felt so embarrassed and humiliated. These are healthcare professionals. I am simply coming in to make sure I am in good health. They then blame "anxiety" and completely write me off. It was a male doctor with blue eyes and blonde hair along with a short girl with long dark hair. I unfortunately do not remember their names. I always hated and felt uncomfortable in doctor's offices, and this experience will now worsen my outlook on the subject.