My second visit in about two months. My first visit I wasn't quite sure if the three technicians were overwhelmed, or just didn't want to work. I opted for being overwhelmed and tried very intensely to ignore being disrespected and what appeared to be a perpetual grin on one of the technicians faces, particularly when I requested that I not be addressed by a certain name and having made that request I was still addressed that way. I have never been to a medical facility anywhere in the United States that addresses patients by their first name. After finishing I gave one of the technicians $60 to share with the others for lunch or whatever, as a token of understanding. I had to return for bloodwork requested by my doctor for upcoming surgery. Same very poor attitude, disregard for patients in the waiting room, same disrespect and same grin. This time the technician brutalized my vein drawing blood. Two weeks later I am still bruised. I have written several reviews and comments directly to LabCorp regarding my experience and not surprisingly, I have received no response. This leads me to believe that it is a part of the culture and LabCorp doesn't care how their employees represent them or how they perform their jobs. read more

At my age, I've been getting blood drawn for so many years it has given me exposure to many labs and technicians. Typically I use the lab on the nearby base as I'm a veteran. But that clinic has stopped taking scripts from outside doctors, which of course means all specialists. So I was forced to use labcorp this time. Why does the medical system make everything hard for the patients? Government is the answer, but I digress. It was easy to make an online appointment with this Lab. Walked in 20 minutes early, used the easy to operate check in kiosk, was called to the front desk on time. Marjorie handled all my paperwork and even explained something I didn't know about my insurance card. I was taken to a private room by the friendly tech who quickly and painlessly drew my blood. Doesn't get any easier. They are even closer to my home than the base, so I'll probably use them whenever I need lab work. read more

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I feel the need to update my first review of LABCORP in Solomons, MD. I have been back to that LABCORP and have had a completely different experience than from my first review. Yes it was worse than I described, I had to give it another chance (5 mins from home). I felt cared for and cared about as a patient, they were very attentive to my needs. Gone several times since my first review and never had a better experience, they care about you. I believe the first visit and review was not the normal operations of this LABCORP. read more

Got here before they opened, waited over an hour and a half to be seen--line was already out the door at 8:30 am just to sign in at a computer so small older folks can hardly read it--despite people behind the desk who ignored everyone. Wow. Who runs a business like that and stays in business? Zero customer care on entry. I'm sure they're decent phlebotomists etc; but this is insane. read more

I was reluctant to go to this Labcorp because of the negative reviews, however, I had no problem at this location. The technician was courteous and professional. The safety protocols in place seemed reasonable and I used the remote check in procedure. No issues, I'm sure I'll be back. read more

Ok so let me start off by saying, there was no one at the desk to greet or to let anyone know what to do, there was a patient in the waiting room who informed me of what to do. One receptionist came to the window and called 2 patients and then walked away and never came back. The lab tech Keisha came to the desk, I guess she having a bad day her bed side manner was horrible called part of my child's name, can you say Attitude. So we get to the back she speaks to my under age child the whole time asked her all the question "um hello I thought I was the parent" Keisha clearly knew how to draw blood, due to my child not crying however she could use some customer service classes. This was my first and it will be my last time coming to this facility. Can you say first impression. Office training is very effective # firstimpressioniseverthing!!! read more

The staff was not that friendly and the personnel behind the desk were more upbeat about a Netflix movie that just aired; than focusing on me. As for the testing it was smooth.....the big problem its been a week and no test results. My doctor has called at first and they have been equally as uninterested in my results. Both my doctor and I are frustrated and I need my results. What a mistake I made choosing a place close to home. I been here in the past and the staff and service was good. Not sure whats next? I am very disappointed and will not come back to this location. BTW - I am very laid back by nature, so if I am complaining its huge. read more

Let me start by saying this: I've worked in customer service for almost 10 years now and completely understand that people have bad days or customers can be unreasonable. I always do my best to be understanding and patient towards staff wherever I go, however, this was such a bad experience that I can't seem to excuse it. I came in for bloodwork after fasting and had the lab order from my doctor in my email, not a physical copy. I asked the front desk worker if I could email it to them and have her print it off, and instead of trying to help me in ANY way or even just being polite about it, she cut me off and told me "No. We have to have a physical copy" in a very short tone. I tried to explain that they can have a physical copy if they just help me print it out, but she continued to shake her head and I just ended up walking out and having to cancel the doctor's appointment that was going to assess the results. I don't have a printer and can't afford to get one, otherwise I would've done it myself, but this service is just sad. I hope they give the front desk lady lessons on customer service. read more

My wife & have been going to this LabCorp location ever since it was moved from Prince Frederick to Solomons. My wife must get extensive lab work done every month due to her chronic medical conditions, and we've never had a bad experience or problems here. The staff is always professional, courteous & helpful. Thus, I'm astounded at some of the negative reviews I've read. read more

If i could give them a zero rating i would! This place is terrible, they have no customer service skills. In no shape or fashion do they try to help, they might as well be robots. It is a shame that the facility has no care towards they're reputation. They are so many people who are more capable of handling customer with the "golden rule" in mind then thise who work at this location. They should start by hiring a whole new staff. read more

Totaly dysfunctional. One one tech trying to take care of 8 people. So she had to check people in and take samples as well.