I came here for a pelvic ultrasound. It was very clean and the ladies working the reception desk…read morewere very prompt and friendly. I arrived 20 minutes before my appointment and was brought back as soon as I finished paperwork. The care I received for my ultrasound was amazing and would highly recommend coming here again if medically necessary.

Based solely on the front desk staff. My appt was at 0815. I arrived at 0800. They couldn't find…read morethe orders. When they did they said it wasn't signed by the Dr. it was signed by the NP who is licensed to authorize medical orders. Then, after waiting an hour I went to see what was going on. The receptionist told me that they needed me to fill out a questioner. Something I could have done while I was waiting for an hour but she didn't tell me, and probably never would have if I hadn't asked. Still getting NOWHERE. When I asked her why she didn't give me the form when I came in she said she was too busy looking for my orders. Apparently can't multitask. Seems the questionnaire would be a standard form that she shouldn't have to think about. I'd still be waiting for it if it hadn't asked. The full waiting room of 45 minutes ago is nearly empty now and every one of those people got here after o did. If you come here, do not deal with the woman with the short gray hair behind the desk. She doesn't have a clue what she's doing. Update: After horrid front desk, the tech who ran my test, Victor, was excellent. He explained the procedure, all the details. Made me feel comfortable and at ease. He was efficient, professional and had a sense of humor. He answered my questions, even the silly ones with answers that were actually answers proving that he listened. Afterwards he explained when the Dr would receive the results and asked if I had an appt scheduled with the Dr. I did talk to the office mgr about the front desk woman. Hopefully they had a chat about procedure and customer facing behavior. See Victor, the tech, skip Christina at the desk. If she offers to help you, wait for someone else.

I wanted to share my experience with this practice because I think it could help others know what…read moreto expect. This whole practice is bizarre. I was searching for a primary care physician near our new home and saw some good reviews on Google, so I decided to give it a shot. The initial call went smoothly, but I was a bit confused when I was told there was no way to send my previous medical records before my visit. It made me wonder how the doctor would know anything about my medical history prior to meeting. When I asked if I could email my records directly, I was told they didn't have an email system for that. I tried to fill out the basic intake questionnaires through the link they sent me, but the site crashed a few times, so I barely got any information submitted. I showed up before my 10 AM appointment, but even though I had already uploaded my insurance card, they asked me for it again. The front office staff was nice, but they looked super busy, and the lobby was packed. Seating was limited, and people were often trying to create space between themselves and others by "saving" the chair next to them, which made the VERY small lobby back up quickly. I ended up waiting for over an hour and noticed that people who arrived after me were being seen first. Eventually, a rather unusual person took my vitals, put me in a room, and said the nurse would be right with me. Then, he came back and told me to face the iPad for a "virtual" visit with the nurse. A friendly woman popped up on the screen and started asking me questions. Although I didn't like the iPad intake, the person who took my intake was very kind. After another wait, the physician came in and mentioned that she typically treats older patients but can work with younger people, too. Thanks, I guess? Even though the whole situation felt a bit off, I could tell she was doing her best given how busy things were. I didn't mind waiting because I know healthcare can be unpredictable and everyone has questions. However, I could tell I wasn't important, and my "annual exam" felt like a waste of time for both me and the staff. The doctor asked me the EXACT SAME questions the iPad nurse had already covered, and I was a bit disappointed that no one asked about my medical condition that requires blood work until I brought it up at the end. She said they might not be able to do the additional blood work during this visit but could fit it into my "follow-up" when I came back for my results next week. I found that a bit frustrating but didn't want to hold her up, as she seemed rushed and a bit scattered. Typically, a doctor or nurse will call with results, but this place tried to force me into a recheck to receive my results, which seemed scammy. Since I was there for an annual exam, I really hoped to discuss some specific tests based on her recommendations, but that didn't happen. Instead, she asked if I ride a bicycle, and when I said I didn't, she felt the need to tell me that if I ever do, I should wear a helmet. Thanks again, I guess...?The doctor left the exam room in a hurry, and I was still standing there, feeling confused by the oddest medical experience I've ever had. The whole place was just strange, informal, and cold. Clearly, this wasn't the right place for me to establish routine care.

Felt bad for a few days and got over there, thankfully they have x-ray machine and I found out at…read morethe same day about my bronchitis

I've been at casa pediatrics for 4 years with my 4 kids and never had a problem, Dr. Casa and NP…read moreMary are the best. They care about my kids health, always get the right care, when it comes to my kids physical and vaccines they are always on top by providing me the right information including a printout of Viss. Staff is great and friendly, definitely recommend this practice.

My children have been visiting Dr. Casa and staff for years. We have never had any issues with…read morethem, the staff is always friendly and we always feel welcomed. The medical assistant Addin is always fantastic with my kids. Thank you Dr. Casa!!

After being 16 minutes late and getting denied our appointment because of the 15 minute policy at…read moreanother practice in Arlington, we decided it was time to choose a local practice. I googled and NOVA Peds seemed to have standard reviews. We have been here twice and it's a mixed bag. Our first appointment was the 12 month checkup. The pediatrician was nice and patient. I still like the pediatrician at our old practice more though. The second visit left much to be desired. Our daughter was sent home from daycare due to what was seemingly a rash. I called and made an appointment for the next day. My husband took her and it seemed fine. When I got home I knew it was hand,foot, mouth. My son had it and it looked exactly like that. She didn't have a fever but neither did my son. The practitioner said it was eczema. It was 1000% NOT eczema. The front desk is not very responsive. We played phone tag to get a return to daycare letter. They can't email it either; they need to fax it. Who has a fax machine these days?! Talk about a fail! We will go to the 18 month appointment in September and see how it goes. I wish my old practice wasn't so far away or had another office in Fairfax County.

We scheduled a zoom meet before baby was born -- they forgot to send out the link. About a week…read morepostpartum, he was jaundiced-- They sent us to the hospital for a blood draw. They specifically told us to go to the emergency room and were very clear about that. Emergency room was confused why we would be there for a blood draw and was nice enough to send us to the correct department, so we could avoid the ER fees. OK. Once at the appropriate department, they discover that the office didn't have a physician sign the order for the blood draw. Hospital calls the office and asks for a physician to sign an order and fax it over. The office calls me and is confused about what to do. They ask me for the fax number (which has already been provided). I have to explain to them for the second time that we need a Dr's signature and they need to fax it over. We finally get a physician's signature and baby's blood can be drawn. Total of 3 hours in the hospital for a 5 min blood draw. I'm almost in tears since my milk was coming in and we couldn't stop to feed him since we kept being shuffled around. They tell us we need another blood draw and they try to send me to the hospital again. I ask why and they tell me "We usually see infants in the morning and older children in the afternoon, so it's just more convenient for us". So they'll send us to the ER (and let us pay an ER fee and wait at the hospital for hours) for convenience? Because a 5 minute blood draw is too much for them? Go in for another blood draw and pay the $70 copay. They weigh him. Nurse meets with us and cheerfully lets us know that we actually didn't need to be there at all since his bilirubin levels at last blood draw were fine. So we came there for what? A $70 weigh in? Schedule another check in (baby is young so the appointments are frequent). As I'm on my way out the door the office calls and lets me know that the appointment "is necessary". Why wouldn't it be? Lastly - I mention that breastfeeding isn't going well and an told by the NP that she will give me a referral. She does not, so I bring it up again at the next appointment. The Dr. then tells me that I don't beed a referral and give me a paper with numbers to call. I'm left wondering why there is so much confusion and miscommunication on the simplest things... Know that if you go here they will treat your money and time as if they are unlimited. If the office staff is this incompetent I very much hesitate to believe the medical care is any better. We're switching doctors and I couldn't be happier about it.

Do not go to this place. I lost my 7‑month baby because they refused to give me a control…read moreultrasound after I told them I wasn't feeling as many kicks as usual. Dr Kenneth dismissed my concerns and told me to just go home. Three days later, my baby died. worst place in the world !!! And I don't have my baby with me due to lack of professionalism!!!

I just left the office for my annual physical. Dr. Cunningham is a topnotch physician and sincerely…read morecares for her patients. I highly recommend this practice because the staff is superior as well.