2nd time at this location and this time I knew to make an appt online. I was seen 15 min after my…read moreappt but it was ok. They were busy busy today and everyone was super friendly and good energy in this place. Well staffed with friendly faces and nice clean waiting room and patient bays. Love the colors and decor. TV needs replacing because monitor failing but thats ok. It was all good. I had another great and talented phlebotomist, Madelyn, because my veins are tricky and she got me on the first try no issue at all, I was in and out quick because of that. My veins are a testament to her skill level. I like that once you ck in your initials go up on tv and you can see your appt time and where you are on list. Labcorp needs to step up their game.

Extremely easy check in process…read more Serena was a breath of fresh air. Extremely smart and explained several things to me and answered several of my questions. She made a very uncomfortable experience as comfortable as it's ever been for me. Thank you!

Great experience. Was terrified about getting my 3 year olds blood drawn. She made the experience…read moreabsolutely so easy. My son didn't even flinch or notice it happening. Cannot recommend Valencia enough. We will definitely be using her again for all future blood work.

From the owner: Blood Draws at Your Home or Work! Valencia’s Mobile…read morePhlebotomy & Lab Service’s, LLC.

I had to get imaging and blood work done. Imaging was scheduled and blood work was walkin…read more The people greeting and checking in were very nice and helpful. Not much of a wait. Imaging was fast and friendly. Lady that did ultrasound was very nice. She did a great job. Blood work was also great. Did not hurt and they found my vein right away, not always the case at some places. Elvira took my blood and was so nice. Talked with me the whole time to take my mind off the bloodwork. Because I had 2 appointments I had to wait in between, which is expected. The original lady that checked me in came over in between to make sure I had been seen. I was thankful and honestly do not always see someone like that who cares and wants you to be helped right away. So happy with everyone I was in contact with at BayCare. Definitely recommend this place. They do so much from regular care, imaging, blood, rehab, fitness. Very clean and modern inside.

I was experiencing an asthma attack and in an effort to avoid going to the ER I went to the urgent…read morecare as a walk in and considering the circumstances I had such a pleasant experience! From the moment I checked i. At the front desk to the moment I left everything went so smooth. My nurse Tandy was soooo sweet and helpful I'm so thankful to have been in her care! But it didn't stop there the provider was awesome as well. I've been asthmatic all my life and each of these attacks can be overwhelmingly scary but I was in such good hands today & i can't thank them enough!

I came in for a TB test that I had scheduled online. When I met with the technician, I was informed…read morethat I needed to log into my account, reschedule the appointment, and pay for it online. The technician was very patient and helpful throughout the process. I was able to get my TB test done without any problems. The only issue I've experienced is that I never received a receipt and haven't been able to find one through the app, even after searching twice. That's the only problem I've had with an otherwise smooth experience. I will have to physically go into the quest office and request a receipt. I was hoping not to have to drive in to get this done. I tried to call them but the wait time is over 10 minutes so I've given up.

Encountered the WORST ATTITUDE from a staff member today 7/15/2025. My 94 yr old mother had a lab…read morerequest for a urine sample from her doctor for a suspected uti. I had been emailed a copy of the lab request from the doctor during our drive to Quest but was reassured it would be in their system once we arrived so no need to stop and print it. We made an app appointment at 12:30 and when we arrived, the tech could not find the lab request so I offered the copy I had to be emailed over. That's when I first witnessed the attitude. As if I had inconvenienced her. Not my fault the system wasn't showing the test. There was only one other gentleman in the waiting room and no one else was on the wait list screen. The gentleman was having issues as well and was emailing his lab request paperwork. Tech handed me a post it with a handwritten email. I immediately sent the pdf attachment and continued to wait with my mother to be recalled. Tech came back out and spoke with the gentleman and then snapped at me as she walked back to towards the locked doors telling me make sure I only send the correct file attachment to which I stated that I had already done so and to please go check the email before being so snippy. 5 minutes later we are finally recalled back to room 6. Tech then complains that the referral doctor's name wasn't on the paperwork and I was looking directly at it with the ID number on the right column of the order. She continued to type my mother's year of birth incorrectly into the system and gave me an attitude again when I repeated the correct year to her. Then a coworker walked in and started chatting about needing her car battery jumped and my tech was sweet as pie to her offering to jump her car since she had a fresh new battery in hers and made jokes with her. As soon as the coworker left, the tech asks me if my mother is fasting and I ask "what for? She isn't having any blood drawn, just a urine sample for a suspected uti" I am then met again with her nasty unprofessional attitude as she snaps at me and says "I'm just doing my job and reading what is on my screen!" I then say to her that I'm asking a question because it seemed odd to ask for fasting for a urine sample for a UTI and I wanted to know what for? She then continues to run her mouth and tells us to leave the sample in the basket down the hall. Wish I would have gotten her name because she needs to be FIRED since she is completely RUDE/UNPROFESSIONAL and hates her job so much! As a paying customer, I do not need to put up with such nonsense. There are better labs out there. Stay away from the VALRICO location!

This review is edited and I apologize for the lateness in posting this revision:…read moreSince writing this review BayCare Imaging reached out to me, not just one time but two times! I was impressed with the quick response and feedback! The Imaging staff was so pleasant and understanding of my needs. We discussed the options available to avoid the delay in reading the X-rays for next time. I have been using the BayCare Health Hub in Valrico for a number of years. I moved to Lake Wales several years ago but even though my drive is almost 2 hours, I will continue to go there. The staff is pleasant and efficient and the facility is clean. I have had to call Baycare Imaging in Valrico on 2 separate occasions to request the results of my X-rays. I went to Imaging in enough time to have the results back before my scheduled PCP appointment! These were not complicated X-rays. This happening again is unacceptable. I go to Baycare Heath Hub in Valrico because I trust this business but that trust is quickly fading. Also I called prior to closing hours and the message was they were unable to take my call!

Dan in the MRI department went way above and beyond, much more than I believed ever possible in…read moretoday's medical environment. He was able to quickly work me back in for my MRI after having issues with my spine stimulator not being able to fully charge to be able to go into MRI. Besides pulling off this miracle, he was kind, respectful, and overall energetically helpful. I'm not sure how to nominate your employees for awards or recognition, but I would like to nominate Dan right now if I can for whatever recognition program BayCare has. Thank you Dan!

Was in and out fairly quickly without having to make an appointment. I almost always come here to…read moreget my blood work done.

If I could I would not even give this place a star. The lady (Stephanie) in the front desk is…read moreextremely disrespectful. She has a disgusting attitude and should not be working with the public if she doesn't like to speak to people. Never come here unless you wanna get treated like a dumb person and get yelled at. You need Jesus.

Interesting hospital. I was there in August and again in November for surgeries. In August I had a…read morevery early arrival time and overall a very pleasant experience. Everything went smoothly from check in, pre op, surgery and post op. I spent the night and received excellent care from a very well staffed and professional nursing team. I provided a very positive review on their web site. My second visit was scheduled late morning at 10:30 arrival. I will never accept a late morning surgery appointment again. First every parking spot was full. A five level garage provided not one open space. Eventually I found a car leaving in front of the women's care entrance. This was at the other end of the hospital from where I was told to enter near the south garage. I had no idea how to get back to the surgery check in. I entered the women's entrance and told the security guard I needed to get back to the south garage entrance. He radioed a man in a golf cart to meet me at the entrance and take me back to the surgery area. I told him the hospital website said there was valet parking near the children's emergency area. He said that was no longer being offered. My surgery lasted longer than the doctor told us and by the time I arrived in recovery and then post op I was the only patient in post op area. The nurses were all leaving and saying good night to other nurses. My nurse was the only one there. The motion lighting in the other tented rooms were turning off. As I was getting dressed to leave the nurse told my wife to bring the car to a different door to pick me up for the drive home. As I had dropped her off at the surgery entrance at 10:30, seven and a half hours earlier, she had no idea where our car was except my description of it parked across from the women's entrance. The nurse was so pleasant and helpful she offered my wife a wheelchair and took her to the security desk to call for the golf cart courtesy driver. Unfortunately, both the nurse and my wife learned that service goes home at 4:00. It's now 6:30. So now the only nurse in post op pushed my wife in a wheelchair the entire length of the hospital to the women's section to get our car. I sat by myself in a chair with now one light on waiting for the nurse to return. There are 6 handicapped parking spaces outside the surgery entrance. And perhaps 10 non handicapped spaces. Arriving late morning you will not find a parking spot. There are no reserved for surgery parking spots. As patients are released the assigned nurses go home and the area pretty much shuts down for the night. Very poor arrangement. The staff readily acknowledges that parking is horrible but apparently that's where it ends. The Doctors have a reserved parking area. The patients including surgeries are left to fend for yourself self. My future hospital needs will be at Tampa General or St Joe South.

Go anywhere but here! They are under staffed, we had to stay extra days because they didn't have…read morethe people to run the tests needed to get well !

Not a bad visit. However, corporate needs to address how one bad employee affects everyone…read more My tech, Alexander, was wonderful. He was careful, attentive, and did his job exceptionally. The lady that was training him, was not. I wish I had asked for her name. So, I'll do my best to describe her. African American, around 40's. With a very bad attitude. I sat down as she berated all the people waiting in lobby. She snatched all lab orders and spat out orders to quiet, calm, clients. A lady went up to the window for assistance. She didn't get a word out of her mouth before this lady told her to sit back down and wait until the others before her were taken care of. And, that she learn how to make an appointment. This employee continued to be short with Alexander while she "trained" him at the front desk. While I was grateful for Alexander and the other kind technician lady. This one employee made my visit very uncomfortable and unsatisfactory. I hope someone in corporate goes through these review and is able to address this toxic employee.

This LabCorp location has people with appointments, waiting behind the walk-ins that do not have…read moreappointments. The young man at the front desk in a black shirt seemed to have multiple difficulties, processing orders, managing the office and getting information into the computer. At times he seemed frustrated, confused and incompetent. He also had difficulty matching up names with the paperwork. He seemed like a nice man who was just " in over his head" and needed much more training. I was there for 2 hours and 45 minutes, with an appointment, waiting for a blood draw. When the young man came in to do the blood draw, he first put on gloves as expected. I informed him of where the best and most generous vein is located on me. He chose a different location with a smaller vein. Before he inserted the needle, I let him know that vein usually blows before they can get adequate needed blood samples. Obviously, I have medical issues and this is not my first go round. He swabbed the area with alcohol, inserted the needle in the smaller vein and then painfully dug in several different directions attempting to get into the vein properly.. He then withdrew the needle completely and re-inserted it three times along the same vain line, some of which were outside of the area that had been cleaned with alcohol. At this point, we were still unsuccessful in getting blood. He then left the room for more supplies and I observed him grabbing door handles, touching cabinet surfaces. And rifling through shelves while still wearing the gloves he put on to protect me from contaminants. He returned not changing gloves. He alcohol cleaned a different site (wrist). When I pointed out the best place to draw blood, again, because it is a large vain, easy to feel and is normally used for medical procedures, including donating blood. He continued as if I had said nothing. The attempt for getting blood from the wrist/hand was a repeat of multiple sticks and uncomfortable digging. At one point, he even removed one of the collection tubes from the collection line and tried to reuse the same one at the second site. I'm not a lab tech, but it seems to me that those vials are vacuum sealed, and once they punctured for collection then withdrawn from the line and set aside the seal has been compromised. However I am not a phlebotomist.The blood draw was again Unsuccessful. I was relieved when he decided to call someone else for help. The phlebotomist/site manager appeared, looking very professional in a white lab coat. He greeted me friendly and asked if I had a preferred location for The blood draw. Of course I did. I pointed it out. He gloved up while we chatted in a friendly manner and about the order which was to be filled. After cleansing the site and getting new supplies. He easily filled five tubes with blood after one easy insertion of a needle. Finally, I felt cared for by a professional. And a successful job was well done. Unfortunately, these seem to be the only two people in the office. Therefore it's not possible for this one professionally dressed gentlemen to service all the customers that were there. I highly recommend using a different location. Although seemingly cordial and well intended, much training is needed so the office runs smoothly, efficiently, and most of all with proper safety techniques. Your health may be at risk at this location in my opinion. I intend to notify the corporate office that an inspection and training needs to occur immediately. For the safety of all persons receiving services there.