I have had great customer service in the past....however...the last several times I have visited…read morethe store, the attendants seem disinterested in helping or providing froendly customer service. Today I went in to pick up a quick online parts order. I walked in the door. There was one gentleman behind the counter. He looked at me and I spoke first by saying "hello". I stood at the end of the counter where the online orders are located. He never spoke and turned to go to the back room. I waited there for a couple minutes. Someone else entered the store so the doorbell went off. The man and another female worker walked back out to the counter. Again, no greeting, ni how may I help you, nothing. The man returned to the register he had been at before and engaged the female in a conversation about taking bags to the bank. After this, the female walked down to where the online orders were, again, did not acknowledge me, then walked away. She then, finally turned back and asked if she could help me. I honestly felt like the invisible man until that point. Very cold and unfriendly. When I go to the Kendallville NAPA or Advanced Auto Parts I at least get greeted and receive help in finding what I need. I hope things change at Orielly's soon.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I went to this business because of my iPhone and discovered that it was my fault. This young man…read morefixed it and didn't charge me. I am currently in a nursing home in Kendallville. He answered my questions and sent me on my way. I need my phone for contact with family, friends and doctors.

From the owner: We started Computer Oasis to focus on customer satisfaction and maintain a high standard of…read moretechnical proficiency. Our technicians can explain, in plain English, what they can do to solve your computer problems. Every technician in shop stays on top of the latest technology trends to keep your computer functioning longer and running faster.

If you have younger kids and live or work near Auburn, you need to stop at this store. They sells…read morelots of Melissa and Doug products (just look on Amazon and see how popular that brand is to know why this is a very important detail). It's a bit of an eclectic shop, offering beautiful (yet reasonably priced) jewelry, Christmas ornmanents, sport-themed novelty items (Purdue, IU, OSU, to name a few), candles and kitchenwares, and then lots and lots of children's items (not clothing, but books, games, and artsy things). The downside is that the story is NOT open Saturday NOR Sunday. The owner said she can't do 6 days a week anymore (understandable!), but I say why not try Tuesday-Saturday to help out working parents. They aren't open late either---ususally it's M-F around 10am-4:30 or so. Thus, minus one star for convenient hours. It's easy to get to, though. Right on Main Street across from Mad Anthony's. Street parking was easy enough when I went on a Monday morning. Not sure what it's like later in the day. The big seller for me was that everything seemed reasonably priced. I think 3 of the 4 things I bought were all at least 20 (up to 50%) off. The customer service was nice/friendly. All in all a terrific little find. Kind of like Hallmark meets Toys 'R Us Express with a little Bed, Bath and Beyond thrown in for good measure. Definitely plan to go back!

From the owner: Melissa & Doug Educational Toys, Gourmet Food - Wind & Willow Cheeseball Mixes, Savannah Bee Honey,…read moreRothschild Farms, Gourmet Kitchen Items, Women's Accessories, Annie Oakley Perfumes, Scarves and more.