Highly not recommend this service. We received a hair and a sand under a polish, and a broken…read morefloor. This company agree to receive money, I received emails about payment every hour, but the company just promised to correct their job, and almost not answer. And I didn't have a correct before today. I paid almost $2000 for ther hair and a sand. The employee never change a shoes while polish, wore outside and in my home the same shoes. Sure, they bring a sand in my home, and put a polish on a sand. Not cover ther hair, and I have their hair under my polush. Not professional clean before to put a polish - just used a brush. Not cover my baseboard - was paint over it, so I can paint after their job. Leaved a dirty. Not quality and not satisfied job. Not responsibility persons. Waste your money with this company. Avoid it.

I highly recommend this service. We have a 67 year old house with floors that were covered over…read moreand stained. Our new floor looks great! Brenda and her teams were professional and service oriented. We would definitely use this service again.

Danzco was recommended by a good friend, who I know would only except perfection. Dan, the owner,…read morecame to do an estimate. He seemed like a straight up guy. I was quoted a fair price that was consistent with my other 2 estimates. The estimate included hardwood floors in my family room, on my steps, and in the upstairs hallway. Also, they would put on baseboard and shoe molding, sand and seal the floors, and then apply 2 coats of oil based polyurethane. I was away on vacation when the men came to do the work. When I came home (late Saturday evening) I was appalled at the sloppy job that was done. I immediately called Dan and left him a text message. He came out Monday morning. He seemed pretty upset about the work that was done. He said he would come back and fix everything. The following problems needed to be fix: 1. the baseboard molding: none of the corners touched, some of the baseboard was cut to short and there was a broken piece. 2. The polyurethane coating: it was clumpy in some areas 3. The transition pieces: a number of them were cracked and they never put a transition piece between the hallway and my bathroom 4. Chips and gaps: a number of the floor boards were chipped and there were major gaps between some of the boards 5. The steps: These were a disaster. There were gaps between the steps and risers, many of the wood pieces were cut to short. They used a non matching orange wood putty to fill in mistakes and also used white caulk (which was not approved for use on wood floors). Dan and his son came out for 2 days to try and fix it. They fixed most of the molding, however one piece they cut was cracked in half and we had to glue it back together and the molding inside the upstairs closet still does not look right. They replaced 2 transition pieces and installed a transition piece between the bathroom and hallway. They fixed some of the gaps on the floors, but used a darker wood putty that did not match the color of my floor. The steps still had gaps and looked awful. My husband and I had to spend two days fixing the steps, putting putty in the gaps, staining the putty to match the floors, then applying two coats of oil based polyurethane on the steps and entire upstairs hallway. After our hard work they look ok, but are not perfect. The entire process was extremely stressful and very time consuming for my husband and myself. It cost us time, money, and a great deal of personal stress. All of this could have been avoided if we went with another company I would never recommend Danzco and suggest that you choose another company.

They were here 3 days refinishing the floors. The first day they were professional, asking me to…read moreseal up the doors upstairs and cleaning up after. The second day I wasn't around and the doors were never shut so dust got everywhere but they did clean up some. The third day they seemed to just not care anymore because they were 3 hours late, made more of a mess, didn't clean it up, and left the house without telling me. I still don't know if they are to come back. Overall, the finished product was OK but I've seen better. This is a fine example of how small businesses fail. From beginning to end, the customer should experience complete satisfaction in the work they paid for. This includes the professionalism of the workers, which is part of the finished product. I found that part lacking.

In just 10 days, Five Star Quality Remodeling transformed our outdated basement to a calming,…read moregorgeous space built with new plumbing and electrical. We weren't sure if we were going to be able to fit in my home office but the team did some expert problem solving and I now have a lovely little space to work. The work was incredibly high quality but one of the most impressive parts was the detailed daily schedule Maurice provided us to help us know what to expect. Maurice was laser focused on helping my husband and I navigate decisions and keep our project moving on time and within our budget. I would definitely hire them again.

My basement flooded due to a burst pipe. After the plumber and water reclamation people got through…read morewith it, Five Star not only restored my basment but it looks better than ever. They did a thorough job above and beyond. Maurice was exceptionally reasonable for a contractor as well. He was very patient while I duked it out with my insurance company to make sure they paid for everything they said they would. Even when there was some extra charges that I hadn't anticipated, he was accomodating and worked with my budget.

I have used Baltimore Home Services several times and am extremely satisfied with their work. Wll…read morecame and checked work we needed done, they sent an estimate which was really reasonable and the work was done quickly and efficiently. will recommend their handyman service to anyone.x

I used BHS to paint my cabinets and redo my flooring in my kitchen and bedrooms. I could not be…read morehappier. I got an estimate on Monday and my cabinets were finished and painted by that Friday. And my flooring was done and the next week. I am so impressed with their work and have passed their name along to friends who I showed their work too. Truly a job well done, as a Baltimore homeowner I am so happy. Thank you guys so much!

I contracted Detailz to replace my concrete driveway and part of my front walkway. Per the contract…read morethe driveway was to be 5" thick. What I got was 4.75" on one end and only 3 1/2" on the other end. Even worse, they ran out of concrete for the walkway and ran out to Home Depot for bags of concrete to hand mix. I requested an extended warranty because the driveway was so thin on one end. 2 months after the warranty expired the front walkway started to crumble.

I hired Detailz to fix the masonry on my house. I now am party to one of the multiple law suits…read moreagainst these fraudsters. Do your research and check them out with the MHIC. Their incompetence cost me tens of thousands of dollars not just to redo their shoddy work, but to fix the damage they did.

I called them to put in a water filter and replace filters in the shower and put in a glass corner…read moreshelf in the shower and the handyman did an amazing job. Very professional, courteous, kind and checked everything and showed me the end results. I would highly recommend them.

I just bought a townhouse last September and the bathroom was barely finished in the basement from…read morethe previous owners. I had to do research on who I felt comfortable, trustworthy, wouldn't rip me off, and do the job within a certain time frame especially during the pandemic. Sobir and his employees did a great job and was professional when working from nothing to a complete finish of the bathroom.

Good service and nice people- made us very comfortable making an expensive decision. Very patient!read more

Simply the best in the industry! Great, friendly customer service and constant communication…read morethrough every step of the process! Every person on the team takes pride in what they do and it shows!

It was a generally good experience working with Factotum (this company is a special partner with…read moreFloor and Decor where you shop for tiles): excellent communication before project began (so-so communication after project started); professional, knowledgeable about all things tiles; wore uniform and masks all the time; on time arrival for work each morning; courteous (telling us they were off to lunch break, etc.); detail oriented (always asking us about details before installing something, such as the orientation of the patterns on the tiles, which types of tiles to install where, etc). The best part: The representative met up with us in Floor and Decor and shopped for tiles with us (like concierge service!); his knowledge about types of tiles was super helpful. Clarity and excellent communication before project began. The worst part: communication (responsiveness / accuracy) really deteriorated after the project started. We had to call, text message and chase down one of them (our project manager was almost missing in action) for questions big or small. The demolition was primarily just one day (first day). They took out the toilet and the shower lever and shower head. They had to take out the bathtub as well at a later stage. They stripped all the tiles. The crew piled up all the tiles and raw material neatly on the floor of our apartment near the entrance, taking up only reasonable space (we still work from home and live here 24/7, so we appreciate their keeping the job site and the pile of material neat). They kept work area and generally our condo clean during both demolition and installation phases were; tidy and neat; they clean up before leaving the job site every day. They protected our floor. The representative (or project manager) who did the measurements, gave us the quote, and was our point of contact was good, though he overpromised and under-delivered on some items: he said they could complete the renovation of our master bathroom within 7 working days (reality: 2 weeks!); he said the crew would work on Saturdays (nope: Mondays to Fridays only); he said the crew would bring the wax ring to re-install our toilet (hope, we had to run to Home Depot to buy it on the day of; wish there's some advance notice); and he said his crew can install frameless glass shower door (as advertised in Floor and Decor; but they did refund us the $450, labor, for glass installation), but nope: they refused to do it because of lack of experience (we had to get a quote and sign a contract with a separate company in the end, wasting precious time). Unpleasant surprise: We had "splasher" tiles at the bottom of the walls (floor was tile, and some tile 'grew' upwards around the bottom of the walls). We did not have base boards. They tore all this out of course before installing new tiles. However, we were told very late in the project that we now needed 7" baseboards to fully cover up the unsightly tears on the wall. This is very hard to find. Impossible! We went to Home Depot, and wasted so much time there. They only sold 5" baseboards (The standard). We bought the widest we could find. Wrong! The crew said it's still not enough. In the end, the crew went and bought the correct base boards (actually two combined to reach the correct height). All's well that ended well, but we wish the project manager communicated all this earlier and more accurately. We often scrambled at the last minute. Every day brought new crises. It didn't have to be this way. This being a condo, initially the crew were planning on cutting the tiles (a messy, dusty, noisy process) outside. We don't have a balcony sadly. So the only place possible would be the garage downstairs. That would have dragged on our project even longer. In the end they found a way to fit their tools in our bathroom and did all the cutting in there (very noisy; so much dust throughout the apartment beyond the bathroom, but worth the shorter project timeline).

The initial response time and set up were prompt. The correspondence from set up though customer…read moreservice rep Jasmine was exceptional. The person who did measurements was very precise. However, the installation was worse than horrible. The two technicians took a very long time for installation, stated the sink would be installed by another technician and left it unassembled. I had to call a plumber to take a look at the damages and repair since we went without a functional sink for 2 days. There were stains on the stainless steel sink from the chemicals used to coat the counters that are not removable. One of my kitchen cabinet drawer was found broken and did not roll open and close as it was prior, they forced the drawer back in and damaged the rollers. When I reached out to the company to report these issues, they were going to send the same technicians who caused the damages for repair! I declined and sought professionals to fix these damages, amounting to $1,089- this is in addition to the countertop bill. The damages from install were permanent and the reason for my one star rating. This was a property I am selling. For my next home, I would pay more for better installation service from the get-go so I do not have to endure the headache of fixing damages from the countertop installation.