Damaged my Property. Poor work men ship in the installation process. I found after cleaning up after them team of trainees finished my flooring.. Too many things to list. THIS A FOLLOW UP TO THE INSTALL. I will be reporting them to the M H I C of MD. read more

Ed was a great help for picking out and installing our carpet. Great job done right at a competitive price. Would definitely use again!

From the consultation to the finished product, Ed and all those who work for him are thorough and thoughtful. I have used their services for three different jobs and have been very happy with all three, and have referred Columbia Floors to friends who have also been pleased. Great work! read more

Wow, this is what I've been missing. I connected with Jon K through BBB but I got the A + experience. Columbia was responsive, honest, accommodating , and reasonably priced They worked with me at my pace, which was about a year, to install some carpeting. They were candid about padding , even if it meant curbing their invoice . And the installation couldn't have been smoother. read more

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Great service and competitive pricing, i am beyond pleased with how this turned out. They have brought me a step closer to turning my basement into a home theater. The carpet feels and looks amazing. They were able to get someone out to install super quick and it was done within hours. My wife and I can't wait to have them do another project for us. read more

Columbia Floors - Carpeting Near Me - Columbia, Maryland

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Columbia Floors was kind enough to come by and fix the spindles and the molding. All in all it looks nice read more

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Great company, great work, happy with their service. Thanks to Jon, who helped pick the style and color with excellent after-sale customer service. read more

We just moved into a new home and had to cover up 4 flights of stairs so that our little ones wouldn't slip and fall. I couldn't be happier with the result! (I chose the heavier/thicker carpet pad option which I think make the carpet insanely comfortable underfoot too...) Thanks, guys! read more

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First, I am giving one star to give credit where credit is due. The Good: I got stationed at FT Meade, and the movers made a large scratch on our floor that spread across multiple wood planks. The transportation office said they would reimburse us or replace the entire floor since the scratch was so large. We opted to replace the whole floor. However, the transportation office should have informed us that they had already contacted Columbia Flooring to replace our floor and ordered hardwood that did not match our original floor. Thankfully, Ed brought us samples of the floor he had available and let us choose the floor we wanted within the amount the transportation office paid him. He even let us go to his office to pick a new floor. We stated we wanted a durable floor given that we had had two (now three) kids and a dog. We also said we were willing to pay extra to ensure we got a quality floor, and we picked one that Ed assured us would be durable. The Bad Ed stated that tearing up the old floor and installing the new one would take two days. When the sub-contractor (I'm assuming) arrived, he immediately looked confused. First, he was concerned that two days would not be enough to install the flooring, given that he was unaware they needed to move our furniture for us (which is what Ed told us they would do), and they had to tear up the old hardwood. Second, he stated that the new hardwood we picked was shorter than our original floor, which would leave a gap between the floor and the base of the doors, toilet, sink, etc. This was alarming, so we immediately called Ed, expecting him to tell us he made a mistake. Ed immediately got angry at us and said we picked the floor out and should have known better. He then started yelling at me, saying he already helped us by letting us pick a floor, and choosing another one that would fit adequately could delay us another six months. I was irritated and confused because I expected a flooring company to tell us if a floor would cause issues, but apparently, that was asking too much of Ed. The sub-contractor assured us he could seal the gap, so we decided to move forward with the installation as this had been a 9-month ordeal for us, and we wanted it to be over. The sub-contractor informed us that this was a recurring issue with Ed. Ed would get mad with him anytime he told the customer about the poor quality/fit of a floor, which was even more alarming since this was relevant information we could have used from the start. After the floor installation, the sub-contractor informed us that we should not use water to clean the floor. I asked how we were supposed to mop it, and he said the floor was too "delicate" to use water. This goes against what Ed told us when we asked him for a durable floor. The following day is when everything started to go downhill. While the floor was not scratching, it started chipping, meaning chunks of the floor would break off. The chipping was worst between the planks, specifically in the areas where t installation was rushed due to Ed not giving his sub-contractor enough time. The subcontractor returned, but his fix was to "cover up" the chipping with stain. Over the next few months, the floor continued to get worse. It was chipping both on and in between the hardwood planks. We informed Ed, who stated it might be an issue with the hardwood rather than the installation. He contacted the company that makes the floor (Shaw Floors), and they sent an investigator out to take a look. They concluded that it was an issue with the installation. Separately, Ed had his investigators come out, and they determined it was an issue with the hardwood. Needless to say, they blamed each other, and there was no resolution for us. Ed offered to replace 20 planks, which would only cover about 10% of the floor, and almost every plank was either chipped or cracked. Replacing 20 planks was not worth removing my family from our house for a day, and I was scheduled for four months of military training, so I couldn't be present to watch the installation. So now we are stuck replacing this floor ourselves, and it only worsens by the day. read more

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Jon, Beckie, and Marvin were fantastic to work with. Jon brought out LVP samples to my house and helped compare options. And when I was ready, the team got the materials ordered and the work done in a flash. Marvin completed the work efficiently and professionally and was a great communicator and problem solved. My kitchen is bright and my wife is happy. "I don't hate being in here any more" was her direct quote. Thanks team! read more

Columbia Floors - Carpeting Near Me - Columbia, Maryland

We recently bought a house in MD and were coordinating a move from TX. We wanted to replace carpet in the bedroom level and basement with LVP during the window between closing on the house and the moving van arriving with our stuff six days later. I got quotes from a couple places and worked with Eddie Beckett at Columbia Floors, ultimately selecting them for the job. Eddie was very responsive, I got a ballpark quote from the floor plan, then when he went into the house to measure with my realtor, the quote actually came down slightly. Terms were 50% up front to order the plank, remainder due day of job. I saw pics of the various options samples from his showroom and then went to the manufacturers website to get a better idea of what they looked like in a room. Hubby and I gave several ranked choices and Eddie said our first choice was in stock so there shouldn't be any trouble getting it in the two weeks that remained from the time I got clearance to close from my lender and the first date they could start the job, which due to weekend left a 3 day window for a one to one and a half day job. A little tight but with some wiggle room. The day of the job arrived (Monday) and they collected the final payment, then the team arrived early - but told me all they were doing was removing carpet that day because the plank hadn't arrived yet, was due at 5pm. I was confused since I was told it was in stock, but went with the flow. It took less than 30 minutes for them to remove the carpet, the guy said they would come between 10 and noon next day, and they left. Tuesday arrives, I hear nothing back. I had called Eddie to find out what was going on; they hadn't kept him in the loop either as he was the sales guy not the logistics guy, but he called back and said the truck was late due to the shipping delays from COVID. I reiterated confusion since he had said it was in stock but turns out he meant in stock with the manufacture in GA, not in stock locally. Eddie then tells me the plank is even further delayed and due in at 4pm Tuesday. At this point I am panicking about it getting here in time. Eddie is promising they can do the job in one day and team won't leave until it is done, but until the plank actually is received I don't have much confidence. I explain to Eddie that I am not upset about the shipping delay,, because I know that is outside their control, but what I was steaming mad about was that they ripped out the carpet before they had the new floors in hand. This left me hugely exposed. If the plank hadn't arrived, I wouldn't be able to move all my stuff in and my animals in onto the subfloors! Whereas if they had waited to remove the floors, the plank being late would simply mean they would have to delay doing the job at all until after I moved in, and then move stuff out of the way which I am sure they do frequently anyway. Given that it only took 30 minutes to remove the carpet, there was absolutely no reason to do this in advance and put me at risk that way, it costs thousands of dollars to delay delivery on a cross country moving truck! This issue, and the poor logistics team communication, is why they don't get 5 stars. It was a very bad decision on their part. Eddie himself totally understood where I was coming from and was also very unhappy how this went down. It would have been nice to get a call from the big boss with an apology, but oh well. Anyway, as you might guess from my 4 star rating, it all worked out in the end. The plank arrived, the team started the job midday Weds and it took them about 8 hours to complete, but we love the floors. The install was great and the look is beautiful (see attached pics). As it turns out the carpet on the stairs that we thought we would leave in place is pretty bad, so I plan on having Columbia floors replace it after my old house sale closes, but I won't let them rip out the carpet til they have the new stuff in hand. All in all, I do recommend them both on price and quality and EddieB's service, but absolutely do not let them start the job until they have the new material on hand! read more

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We just finished installing tiles on kitchen floor by Columbia Flooring, the second time working with the company. While it is a much smaller job this time, nobody treated it lightly. Jon, again patiently helped select tiles and repeatedly discussed every detail of the project. He is always proactive, willing to go extra miles to help customers. Mike, who installed the tiles, worked extremely hard with high level of professionalism. You can easily tell he is an honest professional who never cuts corners. We have the feeling the owner and everyone in the company, including the office man-ager Beckie, care about customers and focus their attention on the quality of service. Meanwhile, they also remain flexible to accommodate customers' needs. Last but not least, they have been very reasonable with pricing, too. read more

We recently moved into our first house--an older Cape Cod.The upstairs bedroom was a great space but with a terribly ugly carpet running up the stairs and throughout the bedroom. We had Columbia (aka Bulldog) install a new hardwood floor and stairs. We couldn't be happier with the results. Very quick response to an initial request for an estimate--the salesperson (Doug) was the quickest and most responsive we worked with and really personable. They gave us a great quote--beat out the competition by a significant margin (even against a national chain). Once signed, Ed and the office team were great to work and schedule the installation. The crew they sent over was efficient, courteous and clean--and the results were beautiful. Was great working with everyone at Columbia/Bulldog and will definitely be getting our first call when we have our next flooring project. read more

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I reached out to Columbia Floors for a gym floor installation and they provided a solid estimate over the phone. Ed was very personable and professional; I was immediately comfortable with choosing his company. The installation was completed within a few hours and far exceeded expectations. I look forward to working with Columbia Floors to meet all my future flooring needs, and I warmly recommend Columbia Floors! Their customer service and professionalism is beyond reproach! read more

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I had three companies come out to quote this job and Columbia Floors provided the best experience. The price was great and their commitment to the warranty stood out for me. Jon was my sales rep, and he was very knowledgeable and super responsive. At no point did he make me doubt the quality of work I was going to receive. After finally deciding on a panel, the office was quick to try to find a date that worked for the installation. The installation was a little under 3 hours and came out looking amazing. I'm grateful for how fast and efficient Columbia Floors worked to get this project done. I would definitely recommend them and they will be my first call once we are ready to do the rest of the basement! read more

Columbia Floors - Bedroom Floor Replacement - Carpeting Near Me - Columbia, Maryland

Update: eventually we got the missing trim piece and turned out well. Just took a long time. We had a cracked hearth and they were able to remove it with no issue. But found out later (from chimney service) that we can't use the fireplace without a hearth in front. So in retrospect we should've added the hearth back in. You can buy a portable hearth if you want. Just something to consider. read more

All of our carpeting was replaced with the luxury hardwood vinyl. Eddie was great to work with. We had to get HOA approval to change the flooring. This took some time and they filled out the necessary paperwork and supplied samples of what would be used. On the day of install, we had a crew of 7. The flooring was completed in 1 day and measurements for the runner on the steps were taken and was done 1 week later. I recommend Columbia Flooring for all your flooring needs. read more

This is the second time I am using Columbia Floors. Their work is impeccable, so clean and great craftsmanship. And they are also incredibly fast. Did 2,000 square feet for me in 2 days. Salvador and Mike are the two that have done our homes and I cannot recommend them enough. And Ed and Beckie at the office are nothing short of efficient and professional. read more

Columbia Floors - Carpeting Near Me - Columbia, Maryland

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I reached out to almost 10 flooring companies thru Yelp. I got 4 of the companies to meet me at home, do measurements, and provide a quote. Ed was quick to resume, his estimate was exact with his quote, he was no hassle, and he was quick to accommodate. His team (Pablo and Jorge in particular) did a great job and bent over backwards to make us happy. I can't recommend this company enough. read more

We had hardwood floor installed for the entire place. The job was very well done. There's almost no seam between planks. The installers David and Tracy did a phenomenal job. Eddie, the sales manager also took good care of the whole process. Thank you all! Took a star off because the job took almost a month to finish and we had to clean the floor ourselves. Bottom line: highly recommended if you are not in a hurry to get the job done. read more

I would not recommend this business. The workmanship on my tile was shoddy (several uneven tiles) and they did a number on the walls when removing my vanities. They also left my house a complete mess and one of my toilets leaks. I reached in to Ed about this and he offered me a $100 credit which was nice, but he was sure to tell me that he under-quoted the work in the first place but that he would "live with it". Well, considering he spent five minutes on the initial assessment, that's not surprising to me. Barely looked at the bathrooms and did no measuring or anything. I have attached photos of some of the work as well as the damages. I will have to fix some myself and hire someone else to even out the grout and remove the grout haze. Disappointed in the work and will not be hiring again when it comes time to replace my carpets. read more

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People matter and professional technical competence matters. That's my basic message about using Columbia/Bulldog floors. Ed knows floors and flooring. He listened to our needs and preferences, and quickly provided some suitable options, at a fair price. Equally important was his installer, Mike, who quickly assessed some leveling issues on the 75-year old linoleum floor, and devised some cost-effective remedies that worked. Trying get a solid price and installation schedule from other flooring companies on Rockville Pike and some other fancy-schmancy showrooms proved elusive. They arrived the day they said they would arrive, and finished in two days when they said they would finish. We are so glad we found Ed and Columbia flooring. Do not be concerned that Ed seems like he could talk a cat off a fish wagon; it is not mere sales BS patter. He just knows what he is talking about and was good for his word. We recommend using them highly. read more

I cannot recommend Columbia Floors any more highly. We solicited several quotes for the flooring in our townhouse. Ed's was the lowest... and it was fantastic quality. Literally no one who has visited us, or seen pictures of of our house, hasn't commented, "the floors are gorgeous." And it isn't just the quality of the project or cost which are great; the customer service is even better. Ed is incredibly friendly, personable, responsive, but always professional. If you are chea... I mean, "cost-conscious," like myself, you will probably get a bunch of quotes for your floor job. When you see how competitive Ed's is, you may wonder if there is something "off" with his. Trust me; there isn't--Ed's just better. read more

While we thought the job that was originally done was good, hence my initial review, we found so many dips in the planks over time. So much of our floor is now uneven, and unfortunately, we don't trust them enough to come back and fix it, so we'll be hiring someone else. read more

Columbia Floors - Carpeting Near Me - Columbia, Maryland

I highly recommend Columbia Floors. They refinished the hardwood floors in my condo and did a great job adding matching wood floors to the kitchen. Ed was responsive and personable when dealing with my scheduling issues, and Mike, one of the members of his crew, did a great job touching base as the work was getting done. Very professional, a great price compared to others, and I'm happy with the job they did. read more

I was so pleased with the way the floor turned out. I'm always a little apprehensive when making these big decisions from a small sample but it looks great. In addition I compliment the installation crew for doing a remarkable job. They were professional, worked hard, did an excellent job, finished on time and completely cleaned up. I really appreciated working with everyone at Columbia Floors....they were friendly, helpful and I never felt pressured. I would highly recommend Columbia Floors to anyone who asked. read more

I just happened to find these guys as I google searched while I was in another carpet place nearby when the guy was waiting on the phone with one manufacturer to get an estimate for 1 flooring option. Definitely a stroke of luck, Guys at CF made it so much easier, explained all the options, gave me honest information. We ended up getting our bathroom re-tiled and 2 big rooms re-carpeted through them and experience was great. The work was all done in 1 day & customer service and quality was excellent the whole way. Would definitely recommend using them! read more

I highly recommend Columbia Floors! They did an excellent job installing laminate flooring in my basement apartment. It completely transformed the room. The type of floor installed: 12MM waterproof product Chesapeake LVP - Color "Shellfish". The team was professional, communicated well, and completed the job efficiently. read more

Columbia Floors - The new laminate flooring completely transformed the room. - Carpeting Near Me - Columbia, Maryland

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We are very happy with our new floors. We were looking to replace a mix of carpet and engineered hardwood on two levels due to the addition of a new puppy to the family and to make our home a little brighter throughout. We were primarily exploring laminate/vinyl/tile options to make cleanup and overall upkeep simpler. The process was virtually hassle-free from start to finish, and Ed was very helpful and responsive throughout. He brought by samples at our initial consult and once we had decided on a scratch/waterproof vinyl, he brought additional samples to us. Payment was easy (we sent two payments via PayPal) and the installation process took three days - one for demo, two for install. During demo or installation, our dishwasher was knocked off-level, and Ed had someone come by within a few days to fix it. We (and our bulldog) highly recommend Columbia Floors. read more

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I just had Columbia Floors put flooring and carpet in a condo for me. I first met Eddie, who came over to measure and show me samples. He was very professional and helpful and at no time did I feel any pressure, but was very helpful helping me choose the right flooring. Next Mike came to install the laminate floors and he did a beautiful job! The guys came to install the carpets( I am sorry I cannot remember their names) and they also did a beautiful job. Becky, who is the office manager was always available to answer any questions I had. You will not be sorry if you put your flooring needs in this companies hands. read more

Ed, you did not reach out to Mannington at all to try to assist us. I spent hours on the phone and emailing Mannington directly myself because we could not get any assistance from you at all. Had I not taken the situation into my own hands and gone straight to Mannington , we would still be living with defective floors. Our issue is not with Mannington. Our issue is with Columbia Floors besides installing the defective flooring there are pics to show the completely unacceptable sloppy job. We had pointed these issues out to you many times to no avail. read more

I was looking to have our tile replaced and Ed came out and talked to me about have to save money (I like this guy). He brought samples of a product that would go over tile and it looks sharp. My wife loves it. I painted our walls, adding some baseboards with trim and bam, the floors pop. I highly recommend Columbia Floors. They were on time and fast. read more

Columbia Floors - Flooring was able to be installed right over our tile making the project faster and cheaper. Thanks Ed! - Carpeting Near Me - Columbia, Maryland

Two stars -- one because it began well, and the other is entirely for their hard-working installer. Everything else should have been an embarrassment for the company. 1) They told me installation was about two weeks from the time I paid my deposit, then never called me to schedule when two weeks had already passed. I had to call THEM. (At which point they scheduled me two more weeks down the line.) 2) They told me it would take two days to do my floor, then they scheduled their installer for five days... without saying a word to me. I didn't find out until the end of day two. 3) They ordered 3 boxes SHORT of the measurements of my room... and they were the ones who'd taken the measurements! So the installer had to come back again SEVERAL WEEKS LATER to finish the job. 4) The installer said he'd need two days to finish that last part, so just to drive this whole "we have no communication skills" point home, the office manager never contacted me to schedule it until AFTER I wrote an epic long email complaining about all of the above -- and then she tried to schedule me for only one day. I had to prompt HER that the installer told me two days. Which she already knew. She only bothered mentioning that first day. Because communication skills. 5) They charged the same credit card that I'd used to pay the deposit, when I had to pay the balance (before work even began, per their policy), without asking me. They just kept it on file without my permission. I'd intended to split it between two cards, but they just charged my card again without a word. And, 6) the owner Ed, who came to measure, told me he would provide a threshhold/transition strip of some kind in the doorway. He never did. I asked about it three times. THREE TIMES. Totally silent. So the installer sculpted a hill of grout to try to make up the difference in the level of the floors in the doorway between two rooms. Ed never responded to a single thing I brought to his attention (which was all of the above). The office manager did respond, but ONLY to discuss scheduling the rest of the install, and didn't mention anything else -- no apology for ordering three boxes short, no explanation, no CONCEPT that they'd misled me several times about timing and scheduling and an utter lack of communication and disregard for my payment structure. These guys can take a long walk off a short pier. Never hire them. They're great and friendly when you walk in the door, but after that, they give absolutely not one single crap. It would be one thing to have had all these problems... and it is QUITE ANOTHER THING to have every single attempt I made at communicating them ignored. Once they had my money (oh, it's PRE-PAY ONLY ), they gave not one single warm crap. Not one. read more

I highly recommend Columbia Floors (aka Bulldog Floors) for your flooring needs. We replaced our carpet in our bedrooms with the hardwood floors and the end result is outstanding. Ed Wagschal, the owner, was quick to respond to my inquiries, his prices were very competitive, his estimate was spot on, and his crew was timely, courteous, and finished when they said they would. Overall a great experience and I urge you to give Ed a chance to win your business. read more

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When i approached Ed at Columbia Floors, he was able to get me a very quick appointment with one of his Sales Reps, Eddie. He came out to measure and share some samples. I decided to take trip to their office and look at lots of samples and options. This company Is very responsive when you have questions or any concerns. Ed has been in business a very long time and his reputation is impeccable. I'm very pleased with the end results and the floors look amazing. A special thanks to the installers, Mike, Marvin and their team. Extra special thanks to Eddie who not only visited the project during install but kept me in the loop every step of the way. I will say, their pricing is very good and the quality is pristine. I highly recommend Columbia Floors for all your flooring needs! read more

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Ed and his team were great, from start to finish. We have an old row house that needed new hardwoods on the main floor and new steps. The old floor was creaky and stained in places and felt unsafe. We received a few different quotes and Ed's landed on the lower side but he was familiar with our type of house (he knew immediately when he walked in that we didn't have a real subfloor and would need one) and was very responsive. He said it would take 4-5 days and that's exactly where his team landed it, even with a couple of unforeseen issues in the middle. His team was very good and considerate as well. I couldn't recommend Columbia more highly for flooring. read more

Columbia Floors - This is the after right after his team left. They even pulled up tile in our addition and made the wood floor seem less throughout. - Carpeting Near Me - Columbia, Maryland

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We are very happy with the way the folks at Columbia Floors managed our project for installation of new carpeting. Very responsive and professional from the visit for an estimate and choosing from carpet samples, to installation. The installers finished the project in one day. They moved and replaced the furniture efficiently, and cleaned up beautifully after completion. We highly recommend this business. read more

Unreliable. This place was recommended by Yelp and I was contacted to do the job. I called and was greeted with great customer service (hence the 2 stars). From there it went down hill. The person on the phone said they were eager to help and could accommodate getting the work done before I sold my house. I booked an appointment. Three days later, on the day of the appointment, I sent a text asking what time the estimator will arrive. I was told I'd get a call back. No call. Then I called later in the evening and was told they were booked out for weeks and they would not be able to complete the job. Completely unprofessional to initiate business then cancel. Especially knowing you're booked weeks out. You'd be taking a gamble booking with this company. read more

We recently had Columbia Floors install new engineered hardwood floors and refinish our hardwood staircase and banister to match. Everyone at Columbia Floors was fantastic to work with, from start to finish. From our first interaction with Ed to all the assistance given by Beckie to the care the installers took to make sure we were delighted with the outcome, the experience was top notch. In fact, the experience was so exceptional, we had them come back to install carpeting in our upstairs hallway. I would go back to Columbia Floors for any of my flooring needs in the future. Thank you, Ed, Beckie, Mike and everyone else who worked with me to make my home so much nicer! read more

Very easy people to work with. I had four areas tiled, and they all came out perfect. No complaints. From Eddie, the sales guy, to Ed, the owner, to Becky, the everything-else person, to the professional crew (Marvin and his two brothers) who did the work, everything was great. read more