Great with dogs, responsive, and gives a fair price! Took a pool from green to crystal clear.read more

From the owner: Sky Island Pool Service is a locally owned, single-technician pool care company dedicated to…read moreproviding reliable, personalized service. With hands-on expertise and attention to detail, every pool is maintained with professional care—whether it’s cleaning, repairs, or water balancing. Customers get the consistency of working directly with the same technician who knows their pool inside and out. Licensed bonded and insured.

Great experience. They were able to come out a few hours after contacting. Unlike other companies…read morethey weren't going to charge me unless they repaired something. Very knowledgeable and took the time to educate on options. Will definitely use for future work.

Josh communicates well and answers calls and text right away! He is also very accommodating and was…read moreable to come over the same day to check the issue with my pool pump! Lance came and installed the new pump and was happy to answer all of our questions and even took his time to educate us about how the new pump works. Very nice people, I just hope that the quality of service stays the same even how busy they can get! The price for the service is very reasonable! Definitely will recommend to others and will use them again in the future!

They responded quickly and got me the help I needed. They immediately found the issue and…read morerecommended solutions.

Great attention to detail and professionalism! They go above and beyond for their clients.read more

Our hot tub was delivered as scheduled . Communication on delivery day with the driver was…read moreexcellent , and the crew was prepared for our challenging terrain . The 2 technicians ( Tyler & Nicolai ) were super professional & efficient . Also great communicators . Thank you Tucson Hot Tub for excellent service from sales point to delivery !

I've had my new hot tub since May 7, 2024 and was taking the time to evaluate the process of owning…read moreand maintaining this unit.  We are the owner of The Iris by Garden Spas and purchased from Tucson Hot Tubs at 2704 E. 22nd St, Tucson, AZ. This was the first and only location visited when interested in purchasing a Hot Tub, felt comfortable at the location and the Staff was Great.  Once we decided on the right size of unit for the space available, the rest was easy with Great Assistance from Dylan.  We had to wait a week for delivery, and the delivery process went extremely smooth with no problems or damages.  Tyler and Sam delivered our unit and were very helpful in informing me of everything I needed to know for success.  Install was an Awesome Experience, Thanks Tyler and Sam!!! Thanks to this Tucson Family-Owned Business for putting my mind at ease at point-of-sale and without pressure of making a purchase.  This location also does repairs on their units as they get older and need Maintenace, and no need for searching for a repair person.  Solid!  Our unit works Wonderfully and is used almost every day and looks Great on our Patio without taking a lot of room.  It's Perfect and the Cover Bracket is the BEST Ever compared to our last unit!  WooHoo! Thanks Tucson Hot Tubs, Steven Ochoa & Robert Chavez Video: https://www.youtube.com/watch?v=uxtrOizkYqQ

Think twice before hiring Alpha Pools. Our experience involved poor customer service, little…read morewillingness to help when problems became complicated, and service reports that did not match the actual condition shown in their own photos. When concerns were raised, the response was dismissive rather than solution-oriented. Based on our experience, we cannot recommend this company to anyone expecting accurate reporting, dependable service, or genuine customer support.

Quick response; arrived as scheduled and work completed efficiently. Not the least expensive and no…read morefrills but change of sand completed. Did not like where some left over sand was discarded and I asked for a complimentary O ring (since a senior discount was not available) but that was not granted. Brad is knowledgable and professional but the customer service was offered by the keyboard person,Blair, (I think) who answered questions promptly and completely in a friendly manner.

Pool Buddies drained and chlorine washed my pool on 5/11 thru 5/14. They did an excellent job. All…read morethe workers were very good and kind. Liz the office worker walked me thru everything, time workers were scheduled to come and watching my pool fill to skimmer. My pool is beautiful and Richard completed the job well. Shout out to Edward and Xander for their help too. This is an amazing company. Wouldn't believe this pool is 21 years old looks like a new pool. Thank you Pool Buddies. Had to write about you on personal facebook page and Thank God for finding your company.

Oh my goodness this company is amazing. Honest, ethical good quality work done on a timely manner…read more The tech didn't rush through it but really took time to diagnose the issues so it could be fixed properly the first time. The tech Richard was very patient as he explained to me. What needed to be repaired and got it all done the same day as the initial visit which worked out because he didn't have to order parts. He came prepared. He took time to also explain a few other things to help my pull vacuum, run more efficiently and made some suggestions. Very pleased with this company. Dispatch was also very nice and helpful. Taking time to listen to my concerns before scheduling the appointment Thank you very much. I will definitely request for American Home shield to use you again for our future pool needs covered under warranty.

This is an exceptional pool cleaning service. Clint provided an accurate estimate and went out of…read morehis way to provide pool equipment. John arrived on time and did a wonderful job of explaining everything that was he was doing. He worked diligently until the job was done. I highly recommend this company if you need their services.

Our service technician, Perry, did a fantastic job! He was very thorough and well organized. The…read moreservice was delivered exactly as promised and the work area was left clean and ready for our use. We highly recommend Tucson Pool Detail! Thanks Perry!

We recently had a pool put in by pools by design and they did an outstanding job! Dalton listened…read moreto exactly what we were looking for! If we had any questions or concerns he was quick to reply and very knowledgable! Jake was the project manager and was amazing! He was there every step of the way! We absolutely love our pool and couldn't be happier! I definitely recommend pools by design.

Absolutely disgusting experience with Ashlynd at Pools By Design AZ…read more I had to delay my pool project and financing for a year because I was battling cancer. Instead of showing an ounce of compassion, decency, or professionalism, Ashlynd chose to be rude, condescending, and outright demeaning. She talked down to me, belittled me over the communication gap, and made it very clear she wanted me to feel small over my financial timing. Let that sink in: I was considering paying this company $80,000, and this is how I was treated. It was arrogant, cruel, and completely unacceptable. No customer should ever be chastised or made to feel "less than," especially while dealing with a life-altering medical crisis. That interaction told me everything I needed to know about this company. I took my business elsewhere, and I strongly recommend others do the same. If this is how Pools By Design AZ treats people before they even get your money, I can only imagine how bad things get after.

Have used Sparkle and Splash Pool Service for the past 3 years and they have not disappointed! Very…read moreprofessional and their pool/spa knowledge is second to none! A special shout out to Josiah, Cruz, Charles, and Renee who have always been extremely helpful, knowledgeable and professional when at our house. My family and I thank you again for the great service and support!

Update: minutes after leaving this review Mike came by to bully and threaten to cancel the contract…read morewith the owner, stating that I don't have a right to leave a review since I'm not the customer...I told him that I am the one who sees the pool week after week because I take care of the house and I am the witness to their bad business practices. He didn't come by to deal with the pool after months of neglect because he left and the hot tub still has mildew. Awful people!! They lie, they don't service your pool and they don't care about causing damage to your pool motor. Blue knight pools merged either then and since then our pool has looked like complete garbage. Yesterday I went out to see my PSI fluctuating between 30-50 PSI so I shut off the system because I don't want to burn the motor out. When Jessie the pool guy showed I I told him that I think the filters are dirty and he said that's not his job. So I asked what is your job and he said to vacuum, scrubbing bottom, and skimming the pool and he refused to clean the filters. Instead he suggested we cancel our contract because he's tired of being yelled at about bad service techs and having to fix their issues. Nobody yelled at him. So I let him be and would again try to call the office (they haven't responded to calls in weeks). Well Jessie found out he can't do his job of vacuuming the pool without suction because the filters were too clogged. Guess who had to do a job that isn't his? Jessie. So now we have clean filters...but why fight with a company you pay good money to for a service? We will be parting ways. Unacceptable. Also, no need to respond with the run around Mike.