I can't say enough about our experience at Lagrange Toyota. Our salesman Wayne Pittman did an outstanding job and we came home with a sleek new 2018 Rav 4 Hybrid. It incredible gas mileage, and drives like a dream! We'd been to several other local dealerships the day before but their inventories were limited and the sales managers were not very motivated. If you are in the market to purchase a car in Lagrange, save yourself the time and make Lagrange Toyota the first stop. You won't regret it. read more

The absolute best! Steven Adamson was our salesperson and he was respectful, kind, and helpful. He spent a lot of time listening before showing us a truck that met our needs. He listened to both of us and was never condescending. A refreshing experience! read more

Salesmen are very patient and not pushy. I checked every dealership within 100miles of Carrollton/Lagrange and no other dealer had the same truck at as good of a price. Jim Hunt was very easy to work with, and he is very knowledgeable on the vehicles. I had a great car buying experience and I will come back next time I am in the market for a vehicle. The only issue is how they advertise tires for life, but the reality is they only give you $500 towards tires, assuming you do all your service with them, and you get the required tire rotation every 15,000 miles, which costs you $75-$100. If the tires you bought on the car last for 30,000-45,000 miles you would have to rotate 2-3 times which would cost you $150-$225, so by the time you are ready to get new tires and claim the $500, it now becomes $275-$350 credit. When you consider that dealerships are probably the most expensive place to buy tires, a $275 credit towards overpriced tires is not much help, and it is definitely not tires for life. read more

I purchased a vehicle from LaGrange Toyota on a trip to Florida driving though LaGrange. I worked with Randy Kraus, who was extremely professional and took care of every detail. I called in the morning on the vehicle and when the deal was on the table, said I would be right down. Randy had the paper work ready when I arrived and we made the purchase. There were a couple of small details I found wrong with the truck and he had them taken care of while I was in Florida. I drove back by and picked the vehicle up and it was all ready and repaired. I was very impressed with the dealership and how it treats customers!! read more

I had a great experience - bought a new car. Car quality cant be beat. Salesman (Allan Trainer) was great, fair, knowledgeable, nice. Price fair. read more

Lagrange Toyota offers hands down the best experience for purchasing a vehicle that I have ever had in my lifetime. Brent Steele is the man to go see for your next new or used vehicle. read more

Everybody I have ever dealt with here has been top notch. Our salesman this time around, Alex Haden, was knowledgable, honest, and experienced. I would recommend this dealership to anyone. read more

I recently purchased a brand new 2017 Toyota Corolla and would strongly recommend La Grange Toyota. My sales representative Garrett Dearth was amazing to work with and helped me tremendously in all my decision making. I had such an amazing experience at the dealership and look forward to working with them in the future :) read more

**BLUF: Go to LaGrange Toyota and ask for Greg Lassetter-he will help you get what you want in a vehicle. First, I want to say I have no reason to leave this review other than to help others who might want an honest assessment of this business, especially my family and friends in Randolph County, Alabama. Just as insight as to who I am, I am retired military and I am very particular and picky about what I consider "attention to detail". I had decided to buy a new truck about two weeks before Christmas, after not finding anything I was confident of in the used truck arena. I had pretty well determined from research that the Tacoma with it's reliability and capabilities, was the right truck for me and I wanted to stick to a dealer that was "local"--I live in Randolph County, Alabama. Thankfully, when I drove up to LaGrange Toyota, Greg Lassetter came out to help me. I gave him 5 stars because I have never had better, and couldn't ask for better customer service. Even though they did not have a truck with ALL the options I wanted on the lot, he and the dealership went to work, located one and gave me a great deal on it. I look forward to not only years of great service from my Tacoma, but also years of great service for my vehicle working with LaGrange Toyota. There are so many reasons to buy from them, Greg Lassetter and his great attention to detail and to help you get what you want in a vehicle, is just the beginning! If you're thinking about buying, their Tires for Life program is something to take serious consideration of, saving money in the future. Thanks so much, Greg, and thanks LaGrange Toyota! Look forward to many years of doing business with you. read more

When a business treats us well, we like to give them credit and promote them. As everyone knows, when you purchase a used vehicle, trust and honesty is paramount. Yesterday we drove two hours to LaGrange Toyota and purchased a used Honda Pilot from them. Every question (we had numerous questions) all the service history, was disclosed. We were treated just as respectfully as someone making a $50,000 purchase (we were in the budget range). Our salesman was Randy Kraus. We discussed many details of the car over the phone and he was happy to do that. When we expressed concerns about some minor cosmetic issues on the body of the car, he put the car into the detail shop and had it fully detailed, even without knowing if we were going to definitely buy the car. I am not talking about a light detail either. He sent me a video of the car inside and out. He answered his phone when I called. When I had to postpone our visit to the dealership another day, he said he would hold the keys for us. While there we thought it would be wise to look at two other cars for sake of comparison. One had some issues with the radio and the moon roof. He worked patiently to resolve the problem even though it was a very low priced car. While I test drove these cars, he looked up information on the internet to answer my questions and told me both the good news and the bad. Back to the video.....instead of hiding the flaws in the body (there are a few cosmetic issues), he pinpointed them so we would know about them and include that knowledge in our decision. That meant a lot since we had experienced deception at another dealer just the day before. We made the deal with this dealership, not only because it was a good financial decision, and a good value for the car, but also because of how we were treated. Two senior citizens with a very limited budget were treated like a young couple with a six figure income. I can totally see why this business has thrived. Lagrange Toyota has been in business since before the 1970's. The people who started the company and the people who work there are old school....honest, courteous, and helpful. It was totally worth the drive and we will stick with this dealership in the future as our needs arise. If you go, please ask for Randy Kraus. You will not be disappointed. He served our country in the Air Force and had numerous tours of duty including Iraq and Siria. He has a fantastic attitude and work ethic. LikeShow more reactionsCommentShare read more

I bought an 07 accord. Ryan was a great person to deal with. I will do business with again.

I have been looking for the right Toyota Highlander at the right price for several months now and finally found it at Lagrange Toyota. Greg Lasseter and the staff did an excellent job at making the transaction smooth and easy. Although I drove over 100 miles to buy here I will return when it's time for my next vehicle. read more

It was an ok experience. They were nice. Couple things I were not perfect but that's ok. The vehicle I purchased had bad tires that I take some blame for not noticing. But they should not sell a vehicle for 17000 dollars with that bad of tires. They ones they were bad. read more

As always Lagrange Toyota provided exceptional service for my family. Randy Kraus, Bobby Sabia, and Maverick Dodd did everything they could to aide in our purchase of not only a new 4 Runner for me, but also a 2016 Rav 4 for my daughter! Yes we bought two cars! We will always be a Lagrange Toyota family! read more

I have to say that LaGrange Toyota was the best place to buy my first brand new vehicle. I was really impressed on how in tune they were with technology. Also, I can tell the employees are very honest. I was shocked they had the exact 4Runner I wanted. Ryan Lane made sure he got the price to where it would work in my budget. And he saved me a trip to Atlanta. He was very accommodating and knowledgeable of the new features on the SUV. Thank you for a very enjoyable car buying experience read more

I reviewed my opinions and decided to drive the 100 miles to Lagrange. Have to say they welcomed me with open arms great service and even better customer service thank you so much. Lagrange Toyota read more

Bought a used car that had a bad torque converter. Took them 10 min to find this problem AFTER I bought it. It was a vibration that I did not feel in the test drive because the conditions were not right for it to happen. Had to be a incline with a certain RPM. So their inspection process of used cars must not be too thorough. A main driving component like a transmission should be checked very well. They would not warranty the torque converter alone ($600) so I had to opt for a used transmission ($1,400) to get a warranty. That is a cheap price for a transmission but it's a kick to the you-know-what to fork out $1,400 before your first car payment. So get a certified used with a warranty or shell out the considerable extra money every month on your payment for their warranty coverage. I will say that their service department is very nice and fast. Just wish they had done the work before it was put up for sale. read more

This is the third vehicle I have purchased from LaGrange Toyota and each time the experience has been a pleasure. Tilmon Cosper is easy to deal with, very knowledgeable about the vehicles and their service department is one of the best I've ever dealt with. I send all my friends and family here for their vehicle purchases. read more

I bought a truck and right after the papers were signed, I started experiencing a change of attitude in the salesman (Randy Kraus) and staff. I was told the service department would look at my old vehicle and let me know what was wrong with it. The was told by the salesman, that is not my department. I can't make them. I was given 1 key. When I asked about a second, I was told I could purchase a second at cost. but would have to drive the 60 miles to get it. the drive I understand. The cost come on. I went to get my tag. Over a thousand bucks. I find out they didn't do the taxes at the dealership. Yes I live out of state, but could have been warned. What gets my grits the most is the salesman repeatedly telling me this is straight from the GM or that is not my department. read more

My husband and I shopped around before going to LaGrange Toyota. Wanda Norris was our salesperson, and she was the best. She was very knowledgeable about the products, and made us feel right at home, We purchased a new 2019 Toyota Highlander and we love it. In the beginning, there was a problem with the audio system, and Wanda was determined to find out the cause. In the end, it turned out that it was a problem with my cell phone syncing and not with the vehicle at all. We met Brandon Dearth, the Manager, and he stayed right with us until it was all figured out, and changes were made to my phone to make it all work right. They were very courteous, and respectful in every aspect of our transaction. We felt that we made many new friends who are employees there, and look forward to going back there for service in the future. Besides all that, we felt that we paid a fair price for our new car, and it was a great buying experience. We will definitely go back there in the future. read more

I recently bought a 2015 Tundra 4x4 Limited and had a great buying experience. My sales guy Gerald was awesome and helped me get the perfect truck with all the features I requested. LaGrange Toyota also gave me a very good deal on my trade. Out of the four local Toyota dealerships I visited, LaGrange Toyota was by far was the best when it came to vehicle selection and knowledgeable staff. It has been roughly a month since purchase and I am still a very happy customer! read more

I would highly recommend LaGrange Toyota!! My husband and I were helping my mother select a new Camry. Randy Kraus was attentive, knowledgeable, and flexible - making it an extremely pleasant experience. read more

I love Lagrange Toyota. Brett and Antonio are two of my favorites. anytime I call either of the two they are always helpful.

We got there and right away Alan Trainer came to greet us. We weren't sure if we were going to buy a car that day but we ended up doing so, he was very knowledgeable and the price was fair. read more

Shitty service. Tried to trade in my vehicle and gave me quotes from the other side of the country and while the salesman just got done raising his voice and arguing with me telling me I'm unreasonable absolutely not I recommend rivertown toyota instead read more

Sales Rep Gerald McKenna ended my three month search for a vehicle at Lagrange Toyota! I came in with huge car buying anxiety, and was immediately made to feel comfortable and confident. Their great online inventory made it easy to find the vehicle I liked online first, and their incredible finance department turned my hopes into reality with a good deal on my trade in and monthly payments I could live with. I will never shop anywhere else! read more

I ordered a part for my truck, they sent me the wrong part. I returned the part. Four months later, I'm still waiting for a refund! Would I do business with this dealership again, No! read more

As I read through the reviews I notice that there are several stating what a terrific service dept this facility has. Well maybe they recently fired all these "courteous, helpful, and fair" employees and replaced them with lazy idiots who confuse their ass with a hole in the ground. I bought a used vehicle a couple weeks ago, I was assured that it had been thoroughly checked over by this magnificent service department and that it was good to go. Well imagine my surprise when we got home to check the oil and it was dirty and gray after we were told it was changed. Also imagine my surprise when I take it to get checked out and to have new tires put on it my mechanic tells me that it is missing its catalytic converter. He asks where I purchased it from and when I told him it was a dealership he informed me that it was in fact illegal for a dealership to sell a vehicle that is missing this part. He further informs me that I will not pass emissions with the converter missing and in order to put one on the exhaust will need to be rerouted. Long story short.......LaGrange Toyota had "no idea" how that could have happened, asked us to bring it back to them so they could remedy the problem. The almighty service dept has the jeep for 24 hours, we get the call that its ready, we drive the 45 mins BACK to the dealership and drive it straight back to the mechanic that informed us of the initial problem. 24 hours seemed pretty quick for the amount of work that needed to be done. He climbs underneath and colorfully informs us that basically all they did was Jerry rig the muffler and we still WILL NOT pass emissions. Upon further evaluation of my "new to me" vehicle, its going to cost an additional $2500 just to safely drive down the street. When confronted with the issues, Charlie the Sales Manager tried to tell me that new oil comes in all colors, even gray. And that since it is a used vehicle I should Expect it to leak oil. Really dude? "Professional" is another word used in many of the previous reviews. I agree........Professional liars, Professional idiots.and half assed work is what you can expect when dealing with LaGrange Toyota these days. I would recommend you either take your business elsewhere or have your own trusted mechanic check out any used car you are considering from this place so you have saved yourself time and a lot of money. Lagrange Toyota should be ashamed of their selves and reevaluate who is being left in charge. If their certified mechanics really checked it out than they should all be fired bc they have no clue about cars. I will do everything in my power hit every site I can and write this same review so none else goes through what I have!! read more

Do not purchase a used vehicle from LaGrange Toyota. I test drove a used pickup truck Saturday 5/7/16. After the test drive I was looking over the truck and noticed the radiator fluid reservoir was empty. I brought it to the salesman's attention. His name was Brent. He took the truck back to the service department. I left without purchasing the truck. Saturday evening I received a text message from Brent that the service department had looked the truck over and there was no issue, it simply needed fluid. I purchased the truck on Monday, 5/9/16. After purchasing the truck, I noticed 2 days later the reservoir was empty again. I took the truck to my mechanic, and found the radiator had a crack, resulting in a $485 charge to replace it. I understand that when purchasing a used vehicle it is purchase as is, however when I ask for the dealership to look at a specific concern, I expect an honest answer. Either they somehow missed the cracked radiator, which suggests incompetence, or they lied to me about it. Either way, please DO NOT PURCHASE A USED VEHICLE FROM LAGRANGE TOYOTA!!!! read more

I'll start with the positive... They were the most responsive dealership I have ever dealt with in GA. They returned every call and my salesman was very friendly and went out of his way to show us a car that was currently at a body shop. They were also very quick to pay off the loan on my trade-in and process my paperwork for my new vehicle loan... Those reasons alone are why I gave a 2 instead of a 1 star. First off, if they say they are going to detail the vehicle.. I recommend driving the vehicle out into the light to check for scratches and things that would definitely get removed if they actually detailed. Additionally, if they give you an inflated offer on your trade in by phone after you give them the VIN and condition of the car.. that is probably a sign to walk away right then.. I learned this the hard way unfortunately. Last, once you get in to finalize your loan.. like most dealerships they will get very pushy to purchase extended warranties and gap coverage. in my case, they did not want to take no for an answer and the friendly face across the desk from me became very upset.. I explained to her that I have gap insurance through my auto insurance but she kept repeating why I should pay the extra insurance (which if you are financing you are paying the amount and interest on that amount). Overall, I really wish I wouldn't have made the drive and would have just gone to my local dealer in Newnan who have always treated me with honesty and respect.. next time I will tell my local dealer that I am interested in a car in LaGrange so I can maybe they can get it transferred and I can work with a little more reputable dealer. I know they are in it to make money, but I was told too many things that just weren't true and all just to make a sale.. at the end of the day.. if they didn't detail or can't due to cost.. that's fine since it's a $200 fix at the most for me.. but don't tell me it was done because I am picking up at night and can't tell that you vacuumed the car and ran it through the car wash at best.. (if that). My opinion only, but why risk it if you are making such a large purchase.. I would rather pay a little more (which normally isn't even the case) than to have to rethink about all the places they "got me" because I don't do this everyday. Hope I saved you a lot of heartache! read more

Great buying experience. From start to finish Brent Steele answered all my questions and made it a now hassle buying experience.

I took my car in for an oil change today, I received a tire rotation and a 45k mile service check, which apparently consist of looking at hoses and floor mats. I thought my bill was incredibly low since the last time I was charged over $50.00 for an oil change. Today my charges were $24.00. I found that a bit odd. When I got home and looked over my bill, I realized why, I didn't get an oil change, I got a service my car isn't due for, for at least another 6k miles. Now I have to miss more time off work picking up and dropping off, and inconveniencing other people for a ride to and fro. Thank you Lagrange Toyota. And no this is not my first bad experience, but it will definitely be my last. read more

We have purchased vehicles several times at LaGrange Toyota, have always had a good experience with the dealership, and our latest experience with Tilmon Cosper and the rest of the team continued the excellent tradition we have come to rely upon. Will definitely return to LaGrange Toyota for our future car buying needs and will be asking for Tilmon by name! read more

If you purchase a new vehicle from Toyota of LaGrange, please be aware that the sales staff will not tell you the stipulations surrounding the Tires for Life deal.We bought a brand new $45,000 vehicle from them in 2016 and were so excited to get our first set of tires this morning.We have only ever taken our vehicle to a Toyota Authorized dealership, but what they don't tell you is that, you have to have every oil change, every tire rotation, done at the dealership you purchased the vehicle from. We live in Newnan so it never occurred to us to drive 45 minutes both ways for a 15 minute oil change. I believe we went twice to Newnan for service. Well, that voided our Tires for Life deal. I get it, I really do. We should have read the fine print. All I am saying is that it would have been nice if the details of that "deal" had been discussed on a vehicle that expressive. We will not only never come here for service again, even though I work in this community, but we will never purchase another vehicle from here either. We will be trading in next Spring for an Expedition. read more

I had been searching for a new vehicle for several months. I had visited dealerships and searched online. I knew exactly what I wanted and how much it would cost. I had already had a dealership try and "talk me down" from the premium model I wanted saying a car several tiers down would have the same options and should be all I would need. Not smart! My husband and I were heading to the lake and I was browsing the internet inventories for dealerships in the LaGrange, Columbus, Auburn areas. I found exactly what I wanted listed on the LaGrange Toyota site. We went and I was greeted by Ryan Lane, cute little fellow, who set out in search of said vehicle. He pulled the one he thought I was referring to out so I could check it out but it was not the one pictured. It had black interior and I do not do black interior! When I explained to Ryan about the mistake he immediately went to check with the guy in charge of inventory and came back and told me that the pictures were stock pictures and not actual pictures of the vehicle. He then proceeded to go online and search their sister dealerships and other contacts for the car I wanted. While he was doing this I was wandering around the beautiful facility and became star struck by a slightly different car than I thought I was destined to get. Ryan came back and said he'd found it and would be able to have it for me the following day. I sheepishly said I thought I'd like the one in front of me and that's the one I ended up purchasing!! Ryan Lane, the sales manager and the finance manager were all very courteous and helpful. Ryan went out of his way to make sure I was accommodated and we were comfortable while he searched. They all treated us with the utmost respect and professionalism. I love my new ride!! Thank you Ryan for excellent customer service! read more

This run around is very stressful. My husband heard from Mike yesterday, so I'm not sure where you're getting your information from. I was too angry to speak with anyone myself. We are currently talking it over to decide what to do. We have brought it in for every necessary servicing. We did have it at 75k miles. If something wasn't done at that time, it's only because we were not notified of it. He declined the air filters as of Saturday when given the quote of ~$500 to have EVERYTHING done that day just to get tires, so that he could come home and discuss it with me...I've never had so much trouble with a business. read more