Need a small 5'x10' storage for a few months. It has to be close to our home…read more I called AAA and met with manager Barbara she was very informative Explaining the hours and rules The property is secure with cameras remote gates super clean. I going to sign a monthly contract Storage in OC is expensive but glad AAA is here for us

I am a returning customer, so this says it all! I needed a storage facility again after using AAA…read moreQuality Self Storage before, and I didn't need to think twice. This facility is outstanding! It is clean, safe and secure. Another reason for returning - - Barbara! She takes care of every need or question with efficiency, kindness, and a smile.

I rented a unit for just over three years, we moved and didn't need it anymore. This storage…read morebusiness was very helpful when picking out the right size. Always very clean and easy access. I'm now only 8 miles away and if I ever have to use another storage I will drive back to use this one. Thanks Aliso Viejo self storage

The space my partner and I had was great however didn't have the best customer service when…read morevacating the space. We emptied our unit out because we had given notice and still had 4 days left of our rent yet they called and made us feel bad for not letting them know we were out early even thought it was technically our rental space up till the day we paid and we did the correct steps asked of us by giving a months notice, cleaning the space. Overall good place to store but don't expect to feel welcome. Just get in and get out to store your things.

Just want to let everyone know how nice the people at Save Most Self Storage are. If you get a unit…read morethere they promise not to raise your rate for a whole year. Yay!! The manager's name is Pernilla. They have been there for 50 years

You absolutely cannot go wrong with save most! Great customer service super friendly. They had…read moreexactly what was available when I called to ask for prices they gave me a few different options and they also help me fix the storage unit that was most convenient closest to the stairs! So if you need a storage unit, we small 10 out of 10 recommend !

I recently had the misfortune of moving at the last minute, and it was nothing short of chaotic…read more Thankfully, I discovered Stor it self storage in Alison viejo, which proved to be a godsend. The manager, Gina, and her team were incredibly helpful, offering flexible storage solutions that made the entire process much more manageable.

We just recently left this storage place of business after 5 years. We get a call the following day…read morefrom Gina the manager indicating that our unit was left dirty. I don't understand what was the purpose to call after the fact we just removed all of our belongings. I understand there might be some small debris or dust left over. Gina made it seem it was an uncanny thing to see after someone leaves a unit. I promise you have more than enough time to tidy if something was left behind. What ever happened with telling yourself "Can I live with it!" You have to do better Gina! This is not the type of call you expect but the opposite.

I should've checked the yelp reviews before using this company…read more My rate went from $124.20 to $194 in about 6 months then 4 months later it's being raised again to $224. I'm done and moving my stuff ASAP

This place is a joke. TOTAL SCAM…read more They advertise a competitive rate, NEVER tell you that it's an introductory rate- in fact, they explicitly tell you that rates "might go up just a little over time, depending on market conditions", and then they DOUBLE your rate after three months. When I called and brought this to their attention, the employee behind the counter had the audacity to respond with "ok, what would you like to do?" Um, what would I like to do?? I would like to deal with a reputable company that treats it's customers fairly and transparently...that's what I would like to do. Moving my stuff out next week. Terrible business practices, terrible customer service, absolute joke.

This is my second review in 10 years. I just don't want others to get ripped off. I got a space…read morefor 440 in summer of 2024. The rate is now 996. More than doubled in 2 years. This is more expensive per sq ft than rent a home in Irvine. Pls there are some honest storage spaces. I hope my effort in writing a review save a lot of people from getting ripped off.

Public Storage is running a predatory bait-and-switch scheme that every consumer in Orange County…read moreneeds to hear about. Their business model is built on the cynical assumption that once your life is locked behind their doors, you are a captive paycheck they can bleed dry at will. My experience at their Aliso Viejo location was nothing short of financial harassment. In February 2025, I secured a $105/month rate for a 10x7.5 unit. Within a mere 12 months, this company attempted to gouge me with a 96% rent increase, skyrocketing my monthly cost to $206. When I demanded accountability, the Regional Manager, Liz Ann, dropped the mask of "customer service" and delivered a cold ultimatum: "either pay up or move." She cited high occupancy as a justification for exploitation, banking on the fact that moving is a massive inconvenience. Do not fall for their low introductory rates! They attract you with a fair price, only to aggressively "assess" you once your items are stored. It is a shifty, transparently exploitative practice designed to trap the unwary. I refused to be a victim. I moved less than five miles away to an Extra Storage in Irvine, where I secured a larger 10x8 unit for just $96/month--and unlike the unresponsive management at Public Storage, they were willing to negotiate a fair, prepaid twelve-month lease. There are plenty of storage companies in OC that operate with integrity and transparency. Public Storage is not one of them. Avoid this company at all costs!

Steve is amazing and made doing business a pleasure. Rare treat to deal with someone that was…read morehonest and transparent about everything. Highly recommend.

this is the cleanest , nicest, well maintained storage place I've ever seen. nice drive up units!…read moreno long confusing hallways or lights turning off on you at the worst possible time. great move in discounts . super efficient staff. Right off freeway Cons:gate hours are kinda crazy and they are very pricey. I would recommend this place , my stuff is safe and secure, thanks all size, Robin S,

I honestly can't say enough good things about US Storage Centers. From the moment I walked in, the…read moreexperience was smooth, professional, and genuinely pleasant--which is not something you usually say about storage facilities. Andrea and Mary were phenomenal. Friendly, knowledgeable, patient, and truly on top of their game. They made the entire process easy, answered every question without rushing, and treated me like a valued customer instead of a transaction. That's real 5-star customer service. Andrea helped me on my last storage rental on their sister property, and she just is a fantastic Human Being and excellent at her job! And shoutout to Raine as well--equally awesome, helpful, and clearly someone who takes pride in what they do. If you're looking for a storage facility that's clean, well-run, and staffed by people who actually care, this is the place. Highly recommend US Storage Centers--and especially this team.

First, drive here first and see for yourself. Looked great from the freeway, but to get there you…read morehave to loop around under the freeway. Very inconvenience. The service managers were somewhat helpful. Their system is old-school. Gate and storage access have to press codes manually. I moved out after months of paying 4-5 months in advance. Then, they hit me with the 43% rent increase. Oh, heck no. I'm out. Greedy much? Not a great way of doing business and keeping your good customers. Check out Public Storage. I paid 1/3 of the price here and I'm happy.

I have been storing my stuff since 2018. I met David a yr ago ? He was professional and absolutely…read morevery very helpful He was able to help me I think 3 times when I was in a bind David I think should get the champion hat

I arrived at this Public Storage location along with two other customers, and the employee on duty…read morerefused to answer the door. We knocked multiple times, waited, and even called the office phone several times with no response. After contacting corporate to report the issue, the same employee suddenly called me back claiming he had been there the entire time -- which was clearly not the case. When I finally spoke with him, he was extremely unprofessional, mocking what I said instead of addressing the issue seriously. His behavior was immature, disrespectful, and completely inappropriate for someone representing a national company. I've already reported him to corporate for his conduct, and I sincerely hope they review his behavior and take corrective action. This location desperately needs better management and staff who actually care about customers. I've rented from this company for close to 30 years, always my go to for storage. Never again. Below is a pic of Miguel, the ghetto thug that works there and doesnt answer the door. Don't rent here.