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    Laguna Woods Self-Storage

    3.5 (4 reviews)

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    6 months ago

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    Public Storage

    Public Storage

    3.5
    (77 reviews)

    Public Storage is running a predatory bait-and-switch scheme that every consumer in Orange County…read moreneeds to hear about. Their business model is built on the cynical assumption that once your life is locked behind their doors, you are a captive paycheck they can bleed dry at will. My experience at their Aliso Viejo location was nothing short of financial harassment. In February 2025, I secured a $105/month rate for a 10x7.5 unit. Within a mere 12 months, this company attempted to gouge me with a 96% rent increase, skyrocketing my monthly cost to $206. When I demanded accountability, the Regional Manager, Liz Ann, dropped the mask of "customer service" and delivered a cold ultimatum: "either pay up or move." She cited high occupancy as a justification for exploitation, banking on the fact that moving is a massive inconvenience. Do not fall for their low introductory rates! They attract you with a fair price, only to aggressively "assess" you once your items are stored. It is a shifty, transparently exploitative practice designed to trap the unwary. I refused to be a victim. I moved less than five miles away to an Extra Storage in Irvine, where I secured a larger 10x8 unit for just $96/month--and unlike the unresponsive management at Public Storage, they were willing to negotiate a fair, prepaid twelve-month lease. There are plenty of storage companies in OC that operate with integrity and transparency. Public Storage is not one of them. Avoid this company at all costs!

    Moved in and they upped the rent 25% after 2 months. Total…read morebait and switch - Don't trust these people. Be sure to ask anywhere you rent storage space if they raise rents immediately after move-in if you don't do a yearly contract. 25% increase - Bad biz model - not that much money but will move because of principal and likely another price increase within a couple more months Scammers Don't use this facility

    Laguna Woods Self-Storage - selfstorage - Updated July 2026

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