My son and I went in to have a poster printed for his final project. Victor was amazing! Excellent…read morecustomer service. He was helpful, kind, and got it done fast!

I've had multiple frustrating experiences at this FedEx location, mainly due to the manager,…read moreVictor. Every time I come in with more than one box, he finds something to complain about. I was criticized for bringing multiple packages, then for reusing boxes--even though the logos were removed and the boxes were perfectly acceptable. On another visit, he insisted my Express shipment needed multiple copies of labels, which isn't required and has never been an issue at other FedEx locations. Instead of being helpful, he was condescending and unnecessarily argumentative. What bothered me most was his attitude. The way he spoke to me felt disrespectful and, honestly, came across as biased. Whether intentional or not, it made me uncomfortable and unwelcome as a customer.

I have used them for years. Always great service…read more I use them for everything package or mail related.

Very helpful, knowledgeable and friendly staff. AIM assist…read moremy business with professional printing and mailing items. Great resource for our local business. Thank you Mike, Chelsea and AIM Team

Paul Aliman stepped up to help me when I was desperately seeking a resolution to an undersized…read moreUHaul trailer going from California and heading east across country. There were NO OTHER trucks available in Orange County. He assured me on the phone that he would help me find a resolution. He DID! After deliberately strategizing with me, in wisdom and empathy, he suggested I drop off all my boxes and he would freight them for me. This he said, would give me enough room for my other belongings. IT DID!!! A GENIUS solution that I would have never thought of. I was able to unload two pallets of boxes and reload the rest of my belongings before leaving town. His Cast Global Shipping business is one of dedication to his customers. He went above expectations by securing my boxes for me with additional stuffing and foam before shrink wrapping them onto their pallets for transportation. Everything arrived within a week, and NOTHING was damaged! Paul was a Guardian Angel for me that day and for my belongings. He was a calm voice within my stormy day. I will be ever grateful for his ability to see past my distraught demeanor and with patience exceed any "customer service" experience I've ever known! Trust this business with anything and everything that you hold dear! Paul Aliman will treat you (your college student, your mom, your Oma or Opa) and your belongings with the same value. I drove away that afternoon with a heavy burden lifted and rested knowing I could trust his word and work wholeheartedly. Thank you, CAST GLOBAL SHIPPING & FREIGHT!

A+ Extra polite and professional. Helped me unload heavy packages. Very thorough and helpful with…read moreforms I needed to fill out.

This is not the normal UPS store I visit, but they were welcoming and the process of picking up my…read morererouted package was super easy! The woman who works there is really friendly and had a little doggy there with her. We joked that the dog is her supervisor. It was a warm environment, where customer service seems to be a priority. That makes a big difference! Thank you!

Will is doing an excellent job of running this location and managing the high traffic I witnessed…read moreduring my time in this store.

Will never take packages to this place again. Took a prepaid usps package to Ship District only to…read morehave it not get shipped. Tried tracking it and there has been zero movement. The guy that helped me just told me to put the package behind me on the shelf, which I thought was weird because it didn't feel safe to just leave it there. Someone could just come in and steal it, which I won't be surprised if that was the case and now it's just lost. Now I'm out a couple hundred dollars. Don't bring your packages here.

I was moving from LA to Florida on my own and went by Ship District to pick up some boxes. The two…read morestaff members, Cruz and another gentleman, were really helpful in answering my questions and helped me pick out the right size and type of box for my needs. I walked away with a business card and some info about their additional services available. Later that afternoon, I called Ship District back to learn more about their extra services and they had all the help I was in desperate need of! Even though it was later in the day, the guys miraculously were able to get my stuff and coordinate packing and shipping for me. Not to mention, affordable and tailored to my budget. I'll never forget the great service I received from Cruz and his team and highly recommend their services to anyone! Super professional and courteous.

I am done printing labels at home. Done! Why? Because every time I do and I come to drop it…read moreoff, these Logistical Shipping Ninjas set me straight. Yes, its easy to do it at home, if I remember my passwords for five shipping sites, and the printer has ink, and I have the exact shipping label sticker I have to print out. However, every time I do, I am told by these Gurus "If you just use this box, or trade the box for the envelope, or use Fedex over USPS for this international or USPS over DHL for this particular domestic, with this box, I save far more money than going retail through the DHL/UPS/USPS/FEDEX websites. Bottom line for me, these guys know how to stop from my money being separated from my pocket..they seem know the system, where the best rates are and so they are my, I guess free, broker of choice. Oh and they sell Chocolate too, where I guess all my savings have gone

Got my I-9 fingerprinting done here. Super fast service. Great quality and value. Noel made the…read moreprocess very simple and easy.

Customer service here seems like a hit and miss. Last time they were nicer. But today a lady works…read morehere refused to take Amazon returns because their "Amazon box" was full. The "amazon box" were 2 big paper boxes, they were not overflowing or anything like that. But i respected her request and waited. A line quickly created behind me for Amazon return. Yet, there are 2 ladies working at the register, one of them is Terry. Terry decided to watch her coworker moving and unloading the box herself while the line is getting longer. Maybe I don't understand what is the situation or rules with staples. If both workers are busy unloading, make sense ask people to wait a bit. But one of them just standing there and watching another worker unload, why cannot take returns while line is getting longer? On top of that, no greeting or apology for the situation. I will try not to come back to this location for Amazon return.

Customer service is so lagging. I came in to return Amazon purchases, in the middle of the…read morereturning process the lady had to pack up the Amazon box because it's full. So I had to stand there watch her print a label, tape it up and move it to another location slowly before she can finish my returns. In the meantime a line started to form behind me. There is a more efficient to do this, I have seen it in other Staples. Start another box, pack it up when there's no customers waiting. We had better services here in the past buying products. Maybe it's just an off day.

Very careless movers. They left behind some signage (that included my name) and a box of tax…read moredocuments in the closet -- yet somehow managed to bring over a mirror sitting right next to the signs and everything else from the closet. When I called, mgmt told me "clients should take special care with special items" and was dismissive. They refused to take my calls. I called, texted and emailed a dozen times requesting a refund. And before people say I should have checked, I have a really bad back & a senior so I was down that day & the next, the movers told me to go to the new place and they would finish (300' away), I trusted them. I didn't realize anything was missing until my neighbor friends told me that they saw my items in the dumpster. Moving is stressful enough -- Best Priced Moving only made it worse. I would never recommend them.

I had to hire movers at the last possible minute. John called me up immediately during business…read morehours to respond to my request made the night before. He was friendly, kind and helpful! The estimate they offered was BEYOND reasonable - his competitors were priced 2-3x what he quoted! I only had a small 1BR to move - he quoted me $570 - I had other movers quoting me 800-$1300! He quickly drew up papers and we were in business for my move 2 days later. The/his movers surprised me by being 15 minutes early when I know this industry is notorious for being behind. They were quick, efficient and communicative throughout loading and unloading. A move they thought would take ~3 hours took barely 1.5hrs! Nothing was damaged in the move and they even offered to help me put furniture together with the time leftover. Thank you John, Adrian, Sergio, and Vinny for taking the stress out of my move!