The techs are great. The owner is rude and dismissive. When I asked if they did military discount…read moreall he said was "only active duty." I guess 20 years in the Army Reserves has no value. I'm done and done with this shop.

Personalized service and one of the better selections in the area, has been a great place for…read morechildren's/teenagers bikes, as well.

Nate was great, he was able to change a pedal and crank on my son's bike without a problem. He…read morechecked to make sure the bike was safe to ride and found I was missing a part. He provided the part and I was in and out in 30 minutes. Highly recommend.

This store is a good hole in the wall. One side is bikes and the other side is food…read more Used bikes are still good quality and for a good price. Very friendly atmosphere and it's all thanks to the great employees. It's the only bike shop I recommend that's near for my friends so they don't buy some okay quality bikes from other big chain retailers.

Horrible service. Badly managed…read more They really don't seem to care anymore. Thought this is a small local family oriented store, but I think they are so big, they really care anymore.

Great experience! At…read morethe advice of someone in the industry, I decided to schedule a bike fitting at Trek Highland Park even though I live in the city. It was well worth the drive! KC completed my fitting with an incredible attention to detail. He adjusted my cleats, fitted my bike and even gave me a sense of what another seat might feel like with the new fitting. Can say more about the attention to detail and customer service. Highly recommend!

I had two bicycles that needed tune up. No repairs needed, just a tune up so I would feel better…read moreabout my wife and my daughter riding them again after a few years of non-use. I got a call that the bikes were ready the next day. Upon picking up the bikes and bringing them home, I test-rode them around a block. I found a couple of minor issues with my daughter's bike. The brake was very soft. It felt like either the pressure on the brakes were not high enough or the brake pads were worn out. The gears when in the middle sprockets were making slight noises as if the chains were touching something. Neither were big problems, and I took the bike back a few days later. Keith adjusted the gears to solve the chain noise problem, but declared that there's nothing wrong with the brakes. More serious problem occurred with my wife's bike. When first brought back from Keith's shop, I had my wife ride it around the block to make sure she was comfortable with all the settings. Everything seemed fine at first, but after about 10 mins of riding (she was beginning to enjoy it kept going the blocks and I was following her on a scooter), she all of sudden headed into a ditch and fell over. It turns out one of the pedals fell off because it was not screwed on all the way. After walking the bike back home, it was simple enough to re-screw on the pedal, but my wife ended up with a bruise on her shoulder. When I mentioned this to Keith when I went back with daughter's bike, he said the pedals were on perfectly when it left his shop, and implied that somehow we did something to loosen it up. I may not be a bike expert, but I have screwed on and off a few pedals in my life. Keith was pretty friendly before but turned less than friendly at that point. I can't speak to the quality of service with the mowers and other small engine equipment since this is my first interaction with them, but it feels like the bicycle side of the business is an add on service and that they are not really experts with the bicycles. I went to Keith's Bike and Mower because they quoted me lower rate than other bike shops around my area. At this point, I feel that was a mistake.

We've been bringing our bikes to Keith's bike and mower for many years and have always got…read moreexcellent service. Keith is very personable and friendly. I like that I can call the owner on the phone if I have a question. I trust him and won't bring my bikes to anyone else when they need repairs. Because I am also a business owner, Keith asked my advice about a recent bad review by Dan S. and after talking with him I feel I should debunk it. Keith's description of the situation couldn't be more different than Dan S. posted on Yelp. Keith said Dan S. came in and had two bike repaired and he repaired them to his usual high standard. Dan S. called a few days later saying he heard a noise on one of the bikes. Keith said to bring it back in to be adjusted for free. The problem was an adjustment and was fixed in five minutes. Then on the way out the door Dan S. stated out of the blue that his wife fell off the other bike because a pedal fell off and started saying Keith was negligent and complaining that he wanted his money back. Keith told me he was very respectful to Dan S. but could not be held responsible for what happened with the bike days after the repairs were done and asked why Dan S. didnt bring in the bike since it was a serious accusation. Dan S. had no answer for him and left angry. Sounds like a shakedown to me having gone through it myself. Guy wanted something for nothing and Keith didn't give in. Keep up the good work Keith we're rooting for you against all the trolls on Yelp!

Zion Cyclery has been my number one for 10+ years. I've tried to find a place that gives…read morecomparable service that isn't so far from me (50 minute drive), and nothing I've found compares. I was afraid that it might lose its soul when the family shop became a Trek shop. No worries. Zion still the best.

Bought a new bike from Zion earlier this year. Had recent issues with the rear gears slipping…read more Brought it in and they fixed it quickly and explained what was done. Also educated me on key aspects of my bike. Very knowledgeable and friendly... great service!

This rei location has a large selection. They had some clearance areas and I found a nice hydrating…read morebackpack! Pricing varies from low to outrageous, but I feel that's how sporting goods/outdoor gear runs. Cashier was Joey and he explained the membership to me. I decided to join at this time as there were a decent amount of incentives and coupons.

REI and I have a love hate relationship. I never find anything that calls out to me. Unfortunately,…read moremany things don't fit me well either. I did find a gray Patagonia zip up that had my name all over it. I was greeted multiple times and the employee was helpful getting me a fitting room. The cashier was super friendly signing my wife up for the membership.