I recently started working on this side of town and decided to give them a try, I dropped 2 suits…read moreand a dress off Monday afternoon. They said I could get Wed, but texted on Tuesday everything was ready early. I have never had that happen. I was very impressed when I went to pickup and the quality of service was great. The price was more than I expected but I did not ask in advance so - I posted a new price list in the picture section.

I am still angry after two months to the point of being unable to stay composed so Yelp it is…read more I'm also sad to do this because I previously would have given five stars. In late summer I had arranged an order for pick up on my scheduled day and the driver came earlier in the week. Honest mistake, we cheerfully arranged again for that Friday. On Friday my order is never picked up. I call about it, the driver was out for surgery prep and apologetic (completely understandable) and he sent the sub to come back. He did. My items are missing in the system including a vintage handbag I requested be repaired and cleaned plus a pair of leather leggings that I wanted the OUTSIDE LEG SEAMS reinforced as I noticed they popped loose in a few spots. Not outright tears, but when a seam comes slightly loose right before it gives. These will both be important later. I call and ask; scanning didn't work. The manager asked me to list my items to ensure they have it correct. I give him all of it including reiterating the strap repair on the bag and the seam repair on the leggings. I get the blouses and leggings back immediately. The handbag is missing in their system. It comes back multiple weeks (!) later. It was cleaned, but there was obviously no strap repair made. This gives me pause as it's been too warm for leather pants so I pick them up and immediately see the loose spots in the outside leg seams. I call and leave an upset but civilized message. Nothing was done that I had personally discussed with a live person AND I had put notes in their system for each item!! I get called back on Monday (msg left Saturday) and the manager says he for some reason thought I wanted the hems reinforced and just I guess blocked out the purse repair entirely. He offers to make it right on the house. Naively I thought it would be so I said sure. Again my items were gone for a month. When they returned, the leggings are now worse than before and basically unwearable. I have no clue what they could have done because I was extended clear multiple times I wanted the OUTSIDE LEG SEAMS fixed. How hard is that? Like what is going on they can't manage this? The purse had a spot damaged that is now popping off that wasn't before I sent it, too. They did the strap though so that's something. They also couldn't be bothered to give me a head's up about delays due to needing "special needles" even though they advertise themselves as handling handbags. I can't ever conceive of picking Brothers over any other shop. They cannot even follow basic requests or instructions.

Most definitely recommend,I was greeted by a nice lady that help me out through out my stay here…read moreand it pretty clean

I used to go to this place a lot. It has really gone downhill. I had not been here in a couple…read moremonths. It was stuff in the floor, they used to be very clean. And why do you get 4 mins of dryer for .25? That's insane!!! I won't be back.

They did a fabulous job altering my dress. The lady came from the back and helped me decide what…read morewould look best. My dress had a lot of material to alter. She was very helpful and patient. It wasn't inexpensive but it was worth it.

Lee's Tailors on Western Boulevard is hands-down the best tailoring experience I've had in Raleigh…read more Ping (the owner) is incredible, and Karen and Anna are both wonderful as well. They're all patient, skilled, and genuinely kind. I go in fairly often for tailoring and repairs, and they are always welcoming and willing to listen carefully while I figure out exactly what I want done. Today really stood out. I brought back a pair of pants that had been hemmed and looked great, but just didn't feel comfortable when I wore them. I was worried I was asking too much since I'd already been in a few times about these pants, but Ping couldn't have been more understanding. She insisted on letting them back out while I was there, even though it was near closing time. She also noticed a jacket I had and tightened the buttons on that too--again, on the spot. She was so kind, accommodating, and generous with her time, and she wouldn't even let me pay. That level of care and customer service is rare. Ping truly stands behind her work and wants her customers to be comfortable and happy. If you're looking for expert tailoring with exceptional service, Lee's Tailors is the place. I won't go anywhere else.

We have used Beacon Cleaners for over 15 years receiving top notch service with every trip. The…read moreservice they provide is quick and reliable. We appreciate Mr. Park's commitment to providing outstanding service and would recommend this cleaners to anyone.

Been coming here for years. Took three items there. They ruined a $200 blazer that I dropped off…read more Did not take any accountablilty and only blamed the manufacturer for using color on the blazer. None of this was conveyed to me. They put the blazer in the middle of the clothes. It was not until I checked that they said something. Additionally, they broke the button off the other blazer and replaced it with a gold one. Not even the same type or color of button. They said NOTHING about any of this. Now they are not willing to reimburse for anything. DO NOT take your clothing here.

Here sums up my before lees tailor catastrophe and how they saved my wedding dress…read more I bought my dress in February 2014 and it fit me perfectly. Low and behold I try it on 2 months before my wedding that is in October 2014 and I can't even get it zipped past my hips. Panic mode!! I did some research and figured out I could add a corset and have the seams let out but it would cost me at least 500 bucks at David's and all these work from home seamstress were booked up. My wedding planner recommended lees tailor at Crabtree mall where she had success with her other brides 'dress disasters. I brought my dress in, the ladies circled my dress while I'm wearing it for about 5 min and then said "we can fix this". Sounded too good to be true. All I had to do was go to Joanns fabrics down the street, match my dress to 2 yards of fabric and they added a corset. They also let out 2.5 inches from my waist and back side. After 3 fittings and tweaks here and there PLUS hemming the bottom to fit my very comfortable flat shoes my dress is saved!! And for less than 200 bucks. I can't thank them enough. They have so many bad reviews on here and I was only going by blind faith in my wedding planner but I am so glad I came here. These ladies were so kind and they work fast. Thank you!

First time getting stuff hemmed.. was pretty expensive for what I got done. Frustrated because it…read morelooks like they didn't finish the arms of the bra I was having taken in... maybe it's normal I don't know but it was too expensive to not be even

The lady who manages the place is incredibly helpful and kind. As a first-time user of such a…read morefacility, I required a lot of assistance, and she was there for me every step of the way. I can't express my gratitude enough. May God bless you. The place was spotlessly clean, and the waiting area was incredibly comfortable.

Great spot--clean, well managed, bright, and the machines are huge. We have a washer and dryer and…read morestill go there for bulky items or when we do not want to heat up the house with long dryer cycles. I would strongly recommend this place if you need a laundromat

Great cleaners! Very professional and fantastic work. Would highly recommend! Job well done each…read moretime !

Very responsive, great customer service, house looks and smells awesome. Will recommend them to all…read moremy friends.