Really upset. We drove two hours to be told the "mags" on the helicopter weren't working and that…read morewe wouldn't be able to fly. Paul said this doesn't ever happen, but I wish it would've been checked prior to our appointment.

from picking us up at Tsillan Cellars to taking us to Lone Point Cellars fit lunch and returning…read morewas a 5 star experience!! I feel it is a must on everyone's bucket list !!!

Made reservations in Spring. Drove to Chelan on Sunday. Found the forecast for Monday and the…read morenext several days was 100/upper 90s. With wife's asthma and a-fib, pretty sure her cardiologist would advise against 4+ hours on the lake in a n on-air conditioned boat. Called Sunday to check on changing to a day later in the week, and was told they were booked solid. I then request ed a refund, expecting a cancellation penalty (which I was OK with. Told nope, but they would put a credit on our account. We're both in our mid 70s, and the chances of driving over 300 miles just for a boat trip are slim to none. I'm sure with a week totally booked that they managed to find another paying customer to take our place on Monday. So thanks to this greedy company who would rather we placed my wife's health and life in jeprady than issue us even a partial refund.

Friends and I took the Lady of The Lake Express tour up valley in the lake to Stehekin…read more It was wonderful. Friendly courteous staff and helped answer all of our questions. Once in Stehekin we took a 30 minute narrated bus tour to Rainbow falls. Saw the one room schoolhouse still in the works today. It was a great day trip and well worth the money for the incredible water, mountain and snow views!

We took the boat to Stehekin and it was great! Strongly recommend--a must do when you're in town!read more

I recently traveled to Stehekin via Lady of the Lake (and back to Chelan) and while I'm very…read moregrateful for the existence and convenience of this ferry service - especially in such a remote and beautiful location - I have to say the overall experience left much to be desired. First, the positives: The staff I interacted with were friendly, and the actual ride to Stehekin was extremely comfortable and offered absolutely stunning views of Lake Chelan. It's a truly unique experience to be ferried deep into the North Cascades and Lady of the Lake provides an essential service for hikers and visitors heading to remote destinations like Stehekin. However, my experience was unfortunately impacted by poor communication and inconsistent service. Less than 24 hours before our departure, I received an email stating that there was a mechanical issue with the Lady Express and that a different vessel might be used. The message asked passengers to arrive 30 minutes early to help accommodate everyone, which we did. However, there was not a clear explanation of what the replacement vessel would be or how it would differ. Most notably, it was only once I boarded the boat that I learned I was on the four hour ferry, not the 2.5 hour express ferry I had originally booked and paid for. The significant time difference was not mentioned in the email nor was there any reference to compensation or a refund for the downgraded experience. What's worse, when I reached out for follow-up or clarification - twice - I never received a response. I understand mechanical issues arise but the lack of accountability and customer service is extremely disappointing and continues to leave a bad taste in what could have otherwise been a beautiful and seamless journey. The ferry back from Stehekin to Chelan was on the express vessel, but it was overcrowded and uncomfortably warm. It appeared they were attempting to accommodate passengers who had booked express service on a different vessel, leading to what felt like an over capacity situation. I know Lady of the Lake plays an important role in the region, and I sincerely hope the company improves its communication, reliability, and responsiveness - especially when plans change or services are altered. The unexpected change in arrival time significantly impacted my plans in Stehekin and I would have made different choices had that information been communicated clearly the day before. All in all, visitors deserve timely, transparent communication, particularly in a place as remote and special as Chelan and Stehekin.

Karrie was so accommodating for a last minute limo wine tour for my party of 10. She was responsive…read morevia text and let me know all the details of our ride ahead of time. Our driver Ron was great too and made sure to keep us on track with timing. They even gave us all cider! Definitely recommend this place for any of your wine excursions, as you can also bring drinks of your own in the limo - my sisters bachelorette party was a blast!

We booked 3 different car services for a wedding. Each car arrived a few minutes early and the…read moredrivers were incredibly helpful! The wedding party thoroughly enjoyed the service and the cars!

Arranged for a point to point ride service from Suncadia to Roslyn, for a group of 9. I confirmed…read morewith Brandon two days before, then completely got ghosted and he was a no show for the ride. Completely unreliable- beware!

Once again I thank my fellow Yelpers for leading me to Brandon & his services. I was in a little…read morebit of a pinch I needed a ride to Seattle airport. Brandon went out of his way to go to the grocery store and buy me a bottle of Veuve Clicquot to enjoy along the way. Can't wait to get in that 26 seater party bus for a tour of wine country.

Captain Tom and his team treated us to an awesome time! Used the pontoon to bring the Razr across…read morethe river and we tore up the trails for a few hours. Well organized, friendly and full of laughs. Cheeks hurt from smiling and cheesing for hours on end. New offering from them so certainly check them out if you're going to Crescent Bar!

If I could give this place less than one star I would! Don't rent here - go to Wenatchee and…read morerent/tow a boat and have it dropped off at CB! Where to start - first the boats are crappy and over priced for the quality! They advertise their pontoon can tow a 3 person towable - the prop on our boat was missing chunks out of it, the boat itself was beat up and we could barely tow a single rider tube. To make it worse the people who operate this are RUDE! We asked for ski vests and were given orange life vests which are not as safe as actual vests for tubing. I called after leaving the dock realizing they didn't give us vests and was told 'sorry you can't always be fancy' and was hung up on - it wasn't about appearance - it was about safety! They never met us at the dock for the return and fueling - I had to call three times and we waited 30 minutes for someone to even show up to check the boat back in. Super rude people who don't give a crap about customers or safety !

Such a great little snowshoe tour, Joshua and Beth were a delight! We learned about the town, it's…read morepeople, and nature and even got a hot chocolate treat at the end! Can't wait to come back in the summer and do the hatchery tour!

From the owner: The Wenatchee River Institute believes the greatest hope for the future is to connect people,…read morecommunities and the natural world. With high quality facilities, programs, and staff, students and people of all ages are engaged in learning about, and caring for, our area's often fragile environment. Each experience is created to inspire an understanding of, and an appreciation for, the natural world. The Wenatchee River Institute facilities and services are available to all, regardless of race, color, religion, national origin or citizenship status, sex, gender identity or expression, sexual orientation, age, or disability.

They provide a super fun and knowledgeable experience. Highly recommend. Easy to book with and…read moresuper fun and friendly drivers.

From the owner: Our business specializes in giving you the luxury to taste any wine in the valley while we do the…read moredriving. Your group of friends will be able to enjoy themselves with a few tasting and stay safe.

Very special thanks to Presidential for taking terrific care of guests at my semi annual trip to…read moreWillamette Valley! group travel is much easier with Presidential Transpo at the wheel.

Presidential Transport is top notch. They are professional, timely, and have a super friendly…read morestaff. They have a wide variety of transportation options and are great at creative logistics. We have been using PT for our art walk to increase accessibility across this free public neighborhood event. The party bus has been a super popular (and very FUN!) way to get around town during our event. We are even thinking of adding karaoke next month! (the has a tv screen and sound system) Highly recommend !

We like to take the train from Seattle to Leavenworth in the winter months but not having a car can…read moremake getting around a bit difficult. Kristy Barnes of Valley Ventures was amazing. She picked up the 4 of us, took us to the Reindeer Farm, waited for us and then took us to Safeway to pick up our pre-ordered groceries. She is very professional and personable and we enjoyed her great driving skills and local bits of information. Her prices are reasonable for the amount of time she spent with us. We will utilize her great services again next winter. :)

Traveled to Leavenworth to explore the magical village during the holidays. I had booked a wine…read moretour and a few other activities for our group. Our wine tour was canceled a few days prior due to an illness. We received Kristy's name and number from a friend at the front desk of our timeshare. I reached out to inquire about a wine tour in the surrounding areas. She DID NOT DISAPPOINT! We had an AMAZING time visiting the surrounding towns. The view at the wineries was gorgeous, we went to some local breweries and did some shopping at an old mill warehouse filled with local food, drinks and gifts. 10 out of 10, I would definitely recommend. I have had a few friends visit there since I went and I shared her contact! She customized our tour based on our interests! Kristy will be my first call on my next visit for sure!