I ADORE THIS HOTEL! All the rooms look to the river and it's just such a beautiful place to wake up…read morein! I love the rooms, I looooove waking up and opening my blinds and seeing this stunning place. BUT what really sold me on this place is the AMAZINGLY sweet front desk lady Rachel this hotel should give her a raise!! She is soo helpful, humble and so sosooo sweet. Thank you Rachel!!

Amazing view from all rooms with an affordable price. The rooms are basic and will have all you…read moreneed, don't expect 4-5 star hotel rooms but the view is great. We really enjoyed our stay here and a nice walk along the lake in the morning. Breakfast was a bummer, extremely limited compared to expectations. Only boiled eggs, yogurt, bagel and fruit. By the time we reached for breakfast around 9 almost nothing was left even though breakfast timings are till 9.30 am. Overall we enjoyed our stay and would recommend this place to anyone who wants to enjoy some solitude in the midst of nature. Its really close to lake chelan so great choice for anyone who wants to escape the super expensive chelan hotels

I have only the nicest things to say about the Best Western plus Pepper tree Inn. We have road…read moretripped all over this country many times, literally visiting 49 of the 50 states... so we have seen a lot of hotels and motels over the years. There are a few maker break components to a hotel stay: the bed, the bathroom, the TV, and the HVAC system. If one of these sucks, you're gonna have a bad time. I'm glad to share that the Pepper tree goes four out of four in the positive. Comfortable beds, functional heat, and air-conditioning, and each in their own time and place... Functioning, television, and a clean and functional bathroom. On top of that, our room over the last several years of visiting, always features a mini fridge, a microwave, a large closet, boutique style shampoo/conditioner/body wash, hot water, and cold water in the correct location on the dial, and a very clean room. The complementary morning breakfast is outstanding; the gentleman that has managed the kitchen for the last two years, runs a tight ship, and always seems to be training a new staff member with an eye for customer service, cleanliness, and a very positive experience for visitors. Seriously, this is not the el cheapo continental breakfast with pre-bagged, pastries, and small boxes of Captain crunch. My youngest son particularly likes the pancake machine. The hotel has a pool and a hot tub, but honestly, we'd have never used them. The front desk staff is friendly and attentive, and the cleaning staff does a nice job of tidying up your room without that weird feeling of being invasive. We generally visit Omak annually for a boys' fishing trip, and this hotel is the best game in town. As an added bonus, it's literally one minute from the best outdoor outfitter, sporting goods store in town... But that's a different review. We cannot wait to visit again.

I stayed here for an extended stay of about a month. While several front-line staff members were…read moreexcellent, my overall experience was defined by management interactions that ultimately made me feel unwelcome. First, I want to recognize staff who genuinely provided good hospitality: * David and Ben were excellent and helped move my belongings efficiently when I needed to change rooms. * Michael in the dining area consistently made me feel welcome and taken care of. * Alan at the front desk was kind, efficient, and allowed me to view multiple rooms before finalizing a move. * Jennifer at the front desk was warm and thoughtful from check-in onward, personally delivering items to my room and following up to ensure I was comfortable. * The evening front desk associate was also friendly and helpful. These individuals did their jobs well. Unfortunately, my interactions with the manager, Erika, are what led to this one-star rating. When I transferred rooms due to excessive highway noise, I was explicitly offered the option to place my larger items in storage. I did not have time to move everything that day. When I later called to follow through on what had been offered, the response from Erika was unexpectedly negative. Rather than simply explaining a change in policy or availability, the tone felt dismissive and transactional, and prior accommodations were repeatedly framed as things the hotel "didn't have to do." That reversal -- being offered a solution and then spoken to harshly for trying to use it -- made me feel uncomfortable and like I was asking for too much by requesting something I had already been told was available. This pattern carried over into other interactions (such as towel availability), and over time it created the sense that my presence was an inconvenience. Additional issues during the stay: * I had to change rooms due to excessive highway noise. * One of the two elevators was out of service, which is a major issue when staying on the fourth floor for an extended period. * The mini refrigerators (both the in-room unit and an additional one later provided) intermittently made loud mechanical noises. * Communication around towel availability was inconsistent, including being required to exchange used towels just to receive clean ones. * The pool shower delivered cold water when set to hot, and the pool water had a strong bleach smell. * No visible recycling or composting options. One small positive: despite the elevator issue, the stairwells are carpeted and heated, which made using them more tolerable. While I truly appreciate several staff members, the way I was spoken to by management -- particularly after being offered accommodations and then criticized for requesting them -- made this an uncomfortable and unwelcoming experience. Because of that, I do not plan to return to this property, and I would choose a different hotel in the future.

We stayed in a double queen #214 and it was very nice. If you don't want to trek your suitcases up…read morea couple flights of stairs stay on the lower level. The room was very clean and close to the dam for nice walking. Enjoy this gem!!

We have stayed here twice now and I have nothing of good things to say. The property has a…read morebeautiful pool, gym, sauna and laundry room, all clean and welcoming. The front desk and management went above and beyond to assure we had all our creature comforts met. The stay was reasonably priced per night. We will happily stay there again.

I can see why people come from all around the come to this spot. I was lucky enough to be apart of…read morean event here and was put up for the weekend. I arrived on Friday afternoon at 2:30 and decided to see if my room was available . I lucked out, check in is at 4 but my room was ready. The staff inside the Inn were very welcoming and warm. They directed me to the area where I would be staying. Having not been here before it was a little confusing as the I originally stopped at the clubhouse to check in, but they sort of directed me to the Inns lobby. The rooms(we stayed in the group 600-1000 units) were very spacious, the beds were comfortable, the views were spectacular. My only qualm was that the tv had purple lines going through it and no volume. When it was time to golf or head anywhere all we had to do was call the front desk for a shuttle and someone would be there within minutes. The drivers were all very nice and happy. The courses were great. Quicksand(par 3) was a challenge but tons of fun. Scarecrow was by far the toughest course and gamble was just amazing. Every once in a while an employee would pull up on the course with free Apples and water which who doesn't love that. The Danny Boy restaurant had some great, high quality food, which I would definitely recommend trying it out over the barn. The barn was the only miss here. Food was dismal(most of it was just plain dry), bartenders were decent but seemed lost at times, but it did have a very nice bathroom! There is also a 18 hole putt putt that has an amazing view. You can play it day or night. They sell glow in the dark balls at the front. The course is fun, just like everything else at this place. I will definitely come back, pending I can find a whole foursome to go with!

We spent 2 nights here and I have to say that it exceeded our expectations. The course is amazing!…read moreThe service second to none. From the front desk, to the bag staff, to the housekeeping staff, to the shuttle driver , to the bartender - some of the best service we've ever had. Definitely will return!

My friends and I have stayed here twice now and have been very happy with the place, you have a…read morewater view with every room.

Poor management, poor customer service. Read reviews on other platforms. You would think they…read morewould treat fisherman and bike riders a little better as we frequent these recreation motels yearly or often.

Great stay overall. The remote check-in and easy access made everything super convenient. The room…read morewas clean, comfortable, and well maintained

Stayed here recently and was pleasantly surprised. The new owners have clearly put a lot of work…read moreinto upgrades, and it really shows. The place looks great

We love eating and drinking at The Landing and always make it our first stop when we're back in…read moreChelan every month. The bar staff is fantastic. We'll come in just for beer and a cocktail sometimes. I go for lunch at least once a week, especially if I can snag one of the two front patio tables so my dog can join us in the shade. We bring every houseguest here for dinner. My boyfriend loves the steak, ribs special, sandwiches, and burgers. I love the many vegetarian friendly options, including the fettucine alfredo and stir fried rice. There's a kids menu full of choices for kiddos too. Many of the foods here can be made gluten free, as well. The staff is wonderful, atmosphere beautiful and relaxing, and it's truly the best place to take your visitors to our beautiful lakeshore city.

I'll keep it short n sweet for ya'll…read more Service was really slow. Food was overpriced. Frozen fries, tomatoes in beef stroganoff, tails on shrimp, the asian dishes were way off. Don't go here

We stayed at Twist river suites as we our campsite at Pearrygin lake state park state park got…read morecancelled due to fire. We had an amazing time at the Twist river suites. The suites are in excellent condition, very clean and spacious with fully fledged kitchen. Very thankful to Donna and Stephanie for going the extra distance for accommodating us in the late evening and helping us out in the time of need. Highly recommend staying at this property.

While Twisp River Suites was a little more expensive then some of the other lodging in the area --…read moreit was well worth paying a little more. The room was super clean and spacious and the breakfast was tasty and had some good variety. It was also nice to be able to just open the patio door and hear the river.

Really this should be a 4.5 star review but I rounded up…read more Starting with positives, the Ala Cozy is charming and quiet. The motel sign is a great photo opportunity. Being able to park in front of the room is fantastic. I didn't hear any road noise or noise from neighbors as the only other car in the lot was several rooms down from me. Communication was prompt and friendly (hence the rounding up) and my room itself was very clean. The price was surprisingly affordable and the dog fee was low. Even though it was a cold night, my room was toasty and I slept soundly. My only reasons for the -1/2 star are that the drapes in the sitting area wouldn't shut entirely so I would have had to have a clothespin on hand (which I did not) to make the bedroom more private. Also, the sitting room couch was a little scruffy so the "no dogs on the furniture" rule seemed unnecessarily restrictive. Would I stay here again if visiting the local State Parks? Yes, definitely.

Small and quiet! Management is super sweet and never a issue! I hope they stay in business.read more

This is a great place to eat. Very clean! The hamburgers are delicious and the French fries are…read morehand cut. The gentleman who maintains the facility is very thorough. He makes sure the outside sidewalk area is safe by removing the snow, literally as it is falling.

Had a business meeting in town and came for brunch at 11:00. The menu is very limited, no frills,…read morelunch and breakfast served all day. I wasn't expecting much, but was very pleasantly surprised. The waitress was very friendly and let us know what was good. My friends both opted for burgers, one with salad the other with fries. I opted for a patty melt. There's no description really of the food, so it's hard to tell what you're gonna get....for instance mine came on toasted marbled rye with tons of sautéed onions and served with us jus. It was a nice surprise. The food was all fresh and delicious. She informed me the potato salad was homemade, and I could tell. It was a little on the sweeter side but had a nice fine dice and was very flavorful. I was shocked to see my friends fries were house cut! Super delicious, wish I had those. Their burgers were also served on toasted ciabatta. The place is no frills and kind of outdated, but I'll gladly come back for a delicious home style lunch.