Phenomenal service! Glen pulled up next to us in the parking lot trying to replace a wheel hub on a…read moreloaded trailer next door to his shop (all on his day off mind you!) He was very polite and knowledgeable and wouldn't take a dime for helping us get back on the road. You don't find that kind of hospitality anymore so thank you Glen for saving our butts and restoring faith in humanity.

Excellent service. First time here but will be a repeat customer when I need new tiresread more

I was visiting Clear Lake IA and found that the baseplate for my hitch assembly had become…read moreunstable. I called Truck Specialities and they said they could take care of it, but they were booked until next week -- but he told me i could bring it by and they could at least tell me if the problem was serious or could wait. I drove over and when the tech looked at it, he said the mounting for the baseplate was close to failure - a very serious problem -- at which point they made the time to fix it right then and there. In maybe two hours, the baseplate was secure and i was on my way. A nice surprise was that the price was very reasonable too. Plus they were very nice to deal with! I couldn't be more pleased with the work - or grateful they took care of it before anything really serious happened.

My experience renting a boat was so easy. I called last minute and got a boat same day. Jennifer…read morewas great to work with and love it's a family business.

Rented four electric scooters and and two died almost right away. took one back and got another and…read morethe other charger was broken so I got to ride it for 20 mins and couldn't charge it. All they said was "that sucks" and didn't offer to give me a refund on that one. 0/10 would avoid like the plague.

I use Tire Experts for all my vehicle tire and service needs. Their prices are reasonable and they…read morehave always delivered high-quality work.

My wife and I bought 3 touring bikes over the years. We've been all over united states and Canada…read more Everyone at mason city made this possible. Especially the service dept. Dave Paul Charly My wide had a brain tumor and their concern for her from Everyone at the store was unbelievable Moved to Arizona so had to switch to Harley davidson of Scottsdale. Also very good people

Stopped in to buy a couple of T-shirts. I can't speak to their sales or service departments but…read morethe staff in the clothing area were friendly and helpful as usual. This dealership is off the beaten path so to speak. I just happened to be close by visiting the crash site so it was convenient for me. Looks like a nice little place and I'm sure the Harley owners who live in the area appreciate having a dealership in town.

Serviced my 2015 Chevy Colorado, Very happy with there work. This is my second vehicle this year…read moreI've had serviced. AGAIN THANK YOU

My local mechanic said I needed a repair for which he did not have the machine. I made an…read moreappointment with the local Ford dealership. On the day of appointment I left the vehicle with the understanding it would be ready in 48 hours. 48 hours later the dealership had not even started on the repair. I removed the vehicle and delivered it to Miller Transmission about 3:00 p.m. on Thursday. The next morning I received a call saying the repair was complete. The Ford dealership was telling me how expensive the repair would be. Miller Transmission charged about $140 for the repair. The vehicle runs perfectly and I am well satisfied. eh

Very thorough. Gave me complete estimate. Scheduled work quickly. Car was ready on time and they…read moregave great assessment and information for long/term. Very satisfied. Will return.

We were so impressed with the expedient and friendly service at Lake Auto! We called about an…read moreurgent sensor warning and they dropped everything they were doing and got us back on the road immediately! Highly recommend!

Jason, You have totally missed the point. If your team claims that they "completed a…read morecomprehensive pre-delivery inspection and detailing process", they lied. If your team had inspected and detailed the RV, that you were paid $5,000 in advance to do, why was the damage to the refrigerator door the first thing we saw upon entering the RV? (We will remind you that we had to push to have your people replace the door rather than your usual method of putting it off till we got home to have our local dealer fix it.) Why was the RV sitting on the lot dirty? Why was the window behind the driver seat smeared and we had to ask to have somebody come and clean it? Why is the center running light lens above the cab missing, but there is still electrical tape still stuck to the coach? Why are there scratches in the windscreen that look like something was dropped and scrapped across it? The list goes on. The dedicated 2 1/2 hours "delivery appointment and orientation" is a learning experience for new owners to learn how to operate the RV. It is not a session for new owners to be checking for damage. You conveniently do not allow any time for owners to do that as you are to busy trying to get paid and send your customers down the road. With regards to your comment about the 22 days before informing you of the damage, we were on the road during that time, traveling to Vermont and then back to Oregon. This is just a lame excuse for denying responsibility. Nobody was going to fix the windscreen while we were traveling, so there was no point in making an issue of it at that time. Your staff all knew that we were going to be on the road during that time. Again, this should have been detected during the pre-delivery detailing and inspection and long before we even got there. If you seriously want to "provide an exceptional ownership experience" and are truly "committed to assisting you in any way you can moving forward", you can send us a check for the glass windscreen that we are having replaced tomorrow (Tuesday 8/4/2026).

I purchased a 23b 2026 Winnebago Ekko from Lichtsinn in August, 2025…read more There are pros and a couple cons to share. PROS - Lichtsinn's volume of online instructional videos was helpful before the purchase and afterwards.  I flew in to Minneapolis, the pickup and drive down to Lichtsinn worked great The RV itself has been all I hoped for and more The orientation process Lichtsinn providing a loaner vehicle  The service and parts department.  I have called about 5 times over the 1st 6 months with questions and they have all been answered professionally. Some of the names I recall of people who have been very helpful:  Justin, Hannah, Cade, Stacy, Jeremy (sorry I'm not remembering everyone's names). CONS - Primarily related to the salesman I was randomly given when I first sent an email inquiry about available stock. When I brought up the idea of a 3rd party inspector (which I paid for) reviewing the vehicle before I flew in, the initial response was Reed tried to talk me out of it. When I flew in to purchase the vehicle there were a couple of items not completed from the inspection.  It appeared that Reed hadn't reviewed the inspection items.  He then tried to blame the service department. Two weeks ago I had an issue with my steps malfunctioning while I was traveling out of the country.  I called Lichtsinn towards the end of the day.  The operator forwarded me to Reed.  Reed said he would try to get someone from service.  The phone was placed on hold for 10 minutes and then finally went dead.  I called him back and left a voicemail for him.  I then called back again and Hannah (I believe she is in Accounting) was super helpful and tried to help.  I still haven't heard from Reed. For the most part Lichtsinn was reputable.  After the most recent incident it was appropriate to leave this feedback.  If you have a choice on salesperson, I would consider this. Thank you.   Steve H.