I didnt actually bring my laptop to him, but he was so helpful otherwise! He talked to me about mt…read morecomputer even though I had brought it in somewhere else, he kept in contact to see if my computer was fixed properly. He was just so kind and nice and ill definitely go to him next time!

Very awesome did a great job took his time explaining stuff was very kind answer questionsread more

Great service and timely delivery. Will use this business again. I recommend Oleg highlyread more

We have worked with Oleg of The Valueline Computer Services since 2015. He is very knowledgeable…read moreand a fantastic problem solver. The technical skill and intuition are second to none, Highly recommend. Wouldn't trust my business hardware and software to anybody else.

Liars - paid for next day delivery package still has not arrived 5 days later and losing business…read morebecause its needed for work. Will never ever use CDW again. Don't waste your time or money with them.

It's a great office in a great location. There are many things around the office as far as food…read moreselections. The area around this office is up and coming and growing ever week.

My laptop was working (thankfully), but I noticed something that I questioned if something was…read morewrong. Called a store and they naturally said I had to bring it in to check, blah, blah, blah. I offered to send a video, but they said to bring in. Called Marc, sent him the video and he called back and answered free of charge!!! Will be my go-to if needed in the future.

One two three.... my network is back up and running, all over the phone. Marc was responsive and…read morecalm, neither of which I was; afterall, my computers were down. Great timely service. Five stars without a doubt.

This is a unique hybrid of 1) old fashion customer care provided when YOU need help, no waiting…read morethrough an emergency tech problem until they get back to you and 2) cutting edge tech solutions designed to meet any need. I have use this company for years. Before I started using them my computers would blue screen and have other technical issues that slowed down my business and caused countless issues of lost data. Since I switched to Safehaven none of that has ever happened again. No more blue screen no more lost data no more downtime. The personal care and attention combined with innovative tech savvy is a rare dynamic duo you see much of anymore.

We had Goran come to our business today to transfer all the data from one computer to another. The…read moretransfer was super smooth and painless. Goran made sure that everything was working just the way we wanted it before he left. He was on time and very professional. So happy that we/I have finally found a super knowledgeable and trustworthy IT guy for our small business!!! HIGHLY recommend him to everyone for their computer software issues.

Let me paint a picture for you all:…read more Friday morning, I sat down in my hotel room in Champaign with a bit of breakfast and my laptop balanced on the arm of the couch. The computer fell back, hitting the floor and popping the glass screen out of the shell (rendering the computer completely unusable). Four hours later, I made it back to Mundelein and brought my computer to the Computer Guys. Three hours after that, the Computer Guys called me to tell me my problem was fixable, how long it would take, and how much it would cost. The next morning, I received another call to tell me it was ready for pickup. I got to the shop, verified that my laptop was up and running, and I went on my merry way, fully-functioning computer in hand. In less than 24 hours, my computer went from functional to broken to functional again, and I couldn't have done it (and done it affordably) without the Mundelein Computer Guys. As long as I live in the area, I won't go anywhere else for my computer-related needs.

I went there bc my mac had a broken screen. The guy replaced it but the camera looked all pink and…read moreI needed the camera in order to take a class. I reported the issue saying it was the wrong part. He said to bring it back to take a look. I do and when I mention it's the wrong part he gets smart with me pointing to the model number "You see this model number here." then pulls up the one the system says it needs. "It's the same number." Speaking to me as if I'm stupid. I explain that either way the part isn't good if the camera's all pink. He says he'll have it fixed by Wednesday (two days later). I got no call or messages on Wednesday confirming that it was done so I call and he indirectly admitted to forgetting about fixing my computer because he had 'more urgent clients' to tend to first. I go back a couple days after to pick it up. I check the camera was STILL ALL PINK. I call back and was told there was nothing he could do. He then condescendingly offered to return the computer to its original state and give me a refund. I agreed then he added "Yeah, I just don't think our service is good enough for you." In an even more condescending tone acting as if I was pulling his leg for asking him to do his job. Mind you, the guy DIDN'T FIX ANYTHING AT ALL. I'm normally very patient and lenient with people when they work since we're all human but this was ridiculous. Wish I could've avoided the whole situation since my computer ended up the same.

I would recommend Had to get my screen replaced on my laptop…read morebecause i think I accidently stepped on it - I dont recommend doing that lol Was given a quote for service and was completed within time quoted very happy to have it back Mark is a very personable person very responsive was nice to meet him and will for sure think of him again the process was simple and smooth which it a great service/value Thanks Mark! Tom

Not for anyone needing help understanding technology My…read morerequest to discuss and explain in person, since I'm computer illiterate was meet with "sorry we can't help you" Stay in your car and we'll meet you in the driveway Mentioning competitive pricing was also a non starter Happy they don't need the business as I was happy to take mine elsewhere

I had went in there to get my phone fixed and specifically said I didn't wanted a screen repair…read morejust a battery fix. when I came back he still did a screen replacement and charged me for it even when I told him i didn't wanted that. i was supposed to pay $45 but I was stuck with a bill of $175. Do better

I booked online, got an appointment for that afternoon. My iPhone was fixed quickly and at a good…read moreprice.