Day's Ace deserves the best review I can ever write…read more It's hard for me to accurately capture a more positive business than the people behind the scenes: all of the many employees in getting valuable components for the home and even the work environment; in the truly beginnings, the store was located in close quarters to the Flagship Kroger grocery store, located at Carroll Blvd., and usually the friendly staff tended to a feline, who roamed around the store. It's since moved to the other extreme end of the large parking lot, near the Denton Movie Tavern; the friendliness must have been "Baked in," because going to Day's Ace is like going back into the good old days, when physical problems around the home could easily be resolved by making a quick run to Denton Center. Cheers, Mark F.

Wow, the customer service (attention) knowledge and variety of products amazed me. I've been to…read moreboth Lowe's and Home Depot trying to find a propane hose and fittings with no luck in help or interest in helping. I will take all my hardware, household goods and bbq business to this store from now on. Surprise yourself and visit them.

as a single middle age woman I am always worried about the advice I get on things like car repair…read more Brad at this location was very upfront about what I needed and offered me options of brands. I was very comfortable and they have earned a customer for life. thank you, Brad!

These guys are fantastic! I bought a new Weber gas grill from them. They put it together and…read moredelivered it for free! They called me the day before and showed up exactly when they said they would. They also got it to me a day earlier than the purchase said they would. Can't ask for better service than that!

This place had me at Hello!! Greeted at the door and was treated to a walk around of the store…read more Amazing staff. They own two of the most amazing cats!! Both of them are real "talkers" and wanted my attention. I wanted to take both of them home. Those cats are a great conversation piece for patrons. They added additional character to this hometown store. They have everything at this store. Specially items for people that love chickens! They had 5 large troughs with healthy baby chicks. This place is amazingly clean too! I found iron skillets by the Lodge Company. Those are almost as good as the old skillets from the good old days. The price was reasonable too. I saw halters for horses, with varies colors to choose from. They offered lots of items for the local farmer. I'd shop here often if I lived out this way and needed basic farm items. It's a great place to shop for all of your critters needs. 28/2019

This is no longer a Feed Store...just a warehouse. They have no store front presence. If you make…read morean "appointment" to pick up feed when they schedule you, don't expect them to be there for the appointment. I waited over 45 minutes for the appointment before I decided it wasn't worth the wait. The warehouse operations take precedence. I would NOT recommend this store to anyone!

A huge amount of space welcomes Denton. Texas, D.I.Y. enthusiasts who are looking for answers to…read morethe most popular home products, including live plants, tools, including potting soil, mulch, and even solar powered Garden Lighting. If you are new to the area, this is the target of your family shopping trips. Take care of yourself and extend Good Will to others whom you visit with in the usual course of a day, and it's the weekend, time to celebrate life and our cultural heritage. In Denton, Texas, the best service and selection of Do-It-Yourself Home Finishings for the worldly castle, Home Sweet Home, at The Home Depot, in the Razor Ranch Property Company Holdings, LLC. Make your self at home in "Little d," which is the Home of Happiness. "Be the change that you want to see in the World." - Mahatma Ghandi. Seeker of Attitude Change amongst the north Texas Metroplex Change Agents and celebrities and family. Yeehaw, thanks for supporting us in our lives by administrating the details of operation under control. Cheers, Mark C. Fearing, Ph.D.

the checkout staff had poor customer service skills. the registers are self checkout and do not…read moreaccept cash.

Shout out to the dude working in the garden department with the glasses and extra-sunny…read moredisposition-- I appreciate you being so kind to every person you interact with, it made my stressful afternoon a little bit better. This Lowe's seems extra enormous. Is it? The garden section alone was massive... I needed some stones which were of course in the very back-most furthest-away-from-me spot ever -- and I felt like it was a legitimate hike to get there (hahah okay I'm sort of joking). I must say they did seem to have plenty of employees around so help is never far away. Everything is well-organized and the staff pretty solidly on top of things.

Once again we went with Lowe's and while we like the refrigerator we got, and the actual purchase…read moreand sales process. The customer service stops once you pay for your merchandise. They have, and take zero responsibility for there delivery and subcontractor work. I this case it wasn't even the delivery team. The coordination between Lowe's and when where (what store) our fridge would be delivered was a circus at best. We were told April 24 when that didn't happened, April 29 with a confirmed text about delivery on 29th. Whe. That didn't happen call the Lowe's story again and no clue about who we should call about delivery. How about you call and let me know since I already have an incorrect confirmation email Finally my husband drove to the Lewisville store and found our fridge thst had been delivered. It finally arrived on May 1 almost 30 days after purchased and 3 incorrect delivery adventures. Really. This is the end of major purchases from Lowe's and if my husband insists, I hope he and his new wife enjoy their merchandise. Had enough !!!

Walked in the night before the winter storm to get battery packs for my portable power station that…read moreI ordered for delivery the night before. It was delivered and I realized I didn't have battery packs nor a charger. This was my first time, of course! So I went in store to get 4 battery pack with the charger. I was helped right away and got exactly what I needed. I believe my salespersons name was Jill. She was amazing.

This is regarding a humidifier that I ordered through the Lowes app. I ordered through the app…read morebecause I am a single mother with a severely disabled child who is sick at the moment. This is what has followed. I placed a same-day delivery order on Sunday May 3rd. I was sent text messages throughout the day that it would be delivered that day even to the point that it was out for delivery. At 7:40 PM, I was notified that no, it wasn't out for delivery and that it was in fact delayed all of the sudden, but they were working on it. I tried calling the Lowe's at Plano West (where I placed the order) two different times- both times put on hold and stayed on hold until after they closed. Then when I tried to call back, nobody answered...which we all know was done on purpose. On Monday I tried calling customer service to find out where the product was. They ultimately were of no help at all. They could do nothing. They also told me to go up to the Plano West store where I could possibly pick the product up if one was in stock. I went up to the Plano West store and was told at that time that no, in fact the product was at the Lewisville store. I was told by the manager that he would look into it and call me back, which he never did. Why it was at the Lewisville store and why the manager did not call me back, I have no clue. The next day I tried calling the Lewisville store and I don't know who I spoke with because I've spoken to so many people at this point and was told that there is a third-party that actually makes the deliveries that they had picked the product up, but they had not delivered the product and they don't know where the product was. I was also told that I could not cancel the order for a refund. Nor could I pick another one of the same unit they had in stock at that store. So now I have a sick kid, I have no product, no refund, nobody that could help me and was told to call back the next day. I called back the next day and asked for the manager and was told that that manager was gone that I needed to call back the next day, which is what I did. I called the next day and I was told that that manager is not in the office. Today is now Thursday. I was able to finally speak with the manager at the Lewisville store who I will mention by name as he has been literally the only person with any competence to be able to handle this situation. Darren. Thankfully, he did call back and leave me a VM because I am at work. He said he was able to discount the unit because of the inconvenience and I could either come pick the unit up or he would deliver the unit to me personally. He said for me to call back. I called back and whoever it was that I spoke to said that he wasn't there and that I needed to call back tomorrow. So here we are once again no product no refund they can't tell me where it is they don't know what to do about it nor do they care. Yes I could go up there and pick it up but because it's at the Lewisville store it's 30 minutes away. I work full-time and again I am a single mother of a severely disabled child. I don't have the time to do that. My frustration level has peaked. I know that Lowe's ultimately does not care whether or not I shop there again or not. But I don't care. This level of incompetence is absurd. I will never ever EVER shop at Lowe's ever again.

Good prices and selection..with amazon in play there are not many stores like this around. Worth…read moreshopping at versus Amazon to keep local business alive

The service here is terrible. The workers don't help you out and when you do find one and they're…read morenot hiding in the back they don't know anything. Asked multiple for help and none of them cared to. Terrible harbor freight.

Our horrible Samsung refrigerator went out recently. We went to Home Depot and worked with Rick…read moreCooper. He was very helpful. We told him about a bad experience with Lowe's. It took us one month to get the dishwasher delivered and installed. That was unacceptable. Because of that poor experience, we chose Home Depot. On the 20th of April, Rick sold us a LG, dual ice maker, 4 door refrigerator. It was delivered and installed on 4/22/26 at 9:30 AM. Our old one was taken away. From the salesman to the delivery and installation guys, it was an stress-free and pleasant experience.

Only reason I tried Home Depot over Lowes or Ace this time was because I was given a gift card and…read morethis experience proves why you should never go to Home Depot. Placed online order for pickup of mulch etc. two hours later received email & text notifications order was ready for curbside pickup. Upon arrival an hour after I was notified, I followed online instructions to notify them to load my order. 20 minutes later and watching multiple employees just walk by and look at me then go back to playing on their phones, I went in to customer service. Three ladies working at desk. Only one customer being served in front of me in line. The other two saw me but never greeted me or asked to help. Ten minutes later, it's my turn and I tell them I've been waiting in pickup for 20 mins. The lady looks at her machine and says "sorry. I don't know why I didn't see this". She walks around confused and asked other ladies for help and comes back to tell me to go to Garden center and show them a barcode she handed me. I pull around to the Garden center where they told me and nobody was there. No order in sight. I walked in to the young girl at register (who was recording selfies) and explained my situation and asked where I needed to go. For 10mins she struggled on the computer, her cell phone and even my cell phone. A long line formed where other customers were badgering me because I was waiting on the girl. She looked at me after 15 mins and said "none of my stuff is working and I can't call anyone. G to customer service" where I just was. At this point, after an hour struggling to pick up and online curbside order, I walked back to customer service and ask for a simple refund. After struggling at register for 10 more minutes, they tell me the system is down and can't process a refund. I asked for the store manager several times. After 15 more minutes, not a single manager appeared or responded. Several employees attempted to help but none of them knew what to do and seemed to be annoyed with me and my issues. After almost 1.5 hours, I gave up and told them to load my order so I could leave. Again, they could not find my pending pickup order so they had to run all over the place to fulfill the order like I just asked for it.