If you need a hearing test or assistance with hearings aids this is the place you need to go…read more Also during this crazy Stay At Home period they have continued to post in FB information and sent supplies out to clients. Today I received a personal call asking if I was ok or in need of anything. They treat you as family not just clients

Having experienced many medical professionals throughout the years- Dr. Sheri Gostomelsky…read moreoutshines any other as the number 1 professional- ever. She has the most patient, kind, attentive approach in providing top notch customer service and care. There is no other audiologist that you need to see to obtain the most comprehensive exam by someone who consistently goes the extra mile at every visit. Kudos to Dr Sheri - spread the word folks. It's rare that someone of her caliber falls into your life. She's simply the best. Thank you for assisting my family member. Peter Goschy

My husband and I were there in April 2026. As always, they were highly professional, courteous and…read morerespectful. Selina Manarik is always cheerful and helpful in cleaning our hearing aids! While doing his exam, Dr Girard glanced outside and saw a woman fall. She and another staff member immediately went out to access her and stayed with her until the ambulance arrived. The compassion demonstrated by that, has been there for every interaction we have had with Hearing Associates.

The most dishonest & greediest doctor office I've ever seen. The 1st thing that came out of Dr…read more Emily Adelman's mouth (before getting tested) was You Need New Hearing Aids & Your Insurance is Very Good & Will Pay Up to $5,000. Her testing was not accurate since I can hear without my hearing aids talking on the phone & listening to TV. She changed my left ear from top to middle equal to my bad right ear - LIE. Retired Doctor Ray & everyone knows my left ear is good. Since I couldn't get the tablet to work, the staff answered all the questions for me & told me to sign the Compliance Form to pay them extra $25 - I didn't understand it nor knew what I was getting into - I Was Forced To Sign It. They take advantage of seniors & people with good insurance - they can NOT be trusted. Go elsewhere!!!!

The professional care is good. Make sure you find out in advance how much you will pay for initial…read moreand follow-up visits. Their per visit charges are not cheap. They are definitely not free. Prepare to pay 250.00 each starting with the hearing test and initial consultation. I did not buy a hearing aid because I felt the new hearing aid features from Apple work best for me. But. I would not have known that without spending $500 at this business.

Make sure you get all their fees disclosed upfront. The cost of the hearing test does not include…read morethe cost of consultation. Very disappointed.

Wow. Awesome service for my 80+ year old mother. I called and talked with Caroline about an…read moreappointment and how my mother was not comfortable with coming in for hearing aids. Caroline greeted us at our appointment time by name, did all the tests, and fitted my mother with a set of new hearing aids. My mom is not a "tech" person, so Caroline made sure she understood how to use, install and charge her new ears! It was over two months ago and she uses them everyday. Thank you for the great service.

From the owner: Free hearing consultations, personalized hearing care solutions, a wide selection of hearing aids…read moreand accessories with a risk-free trial, comprehensive hearing evaluations, technology demonstrations, hearing aid fittings, clean and checks of current hearing aids, hearing aid repairs, custom ear molds, tinnitus support

Excellent office; thorough, patient and provides excellent care. We have been coming here for quite…read moresome time and they always provide great education, and when needed, excellent choices in hearing devices. Highly recommend them.

I have suffered from hearing loss in one ear since I was a child. It was time for a hearing test so…read moreI went to Hearing Health Center in Highland Park. I saw Dr MacCrae and she was great. She explained the hearing test clearly and in a way I could understand. Turns out my hearing in that left ear has declined further and Dr MacCrae fitted me with. Lyric hearing aid. This thing is amazing. No one can see it and after a few days of wearing it I forgot it was there. The Difference in my hearing is astonishing. I had no idea the difference it would make to have it corrected. I would highly recommend Dr MacCrae and the Hearing Health Center. Dr MacCrae made me feel like family!

VERY poor experience with the Hearing Health Center in Highland Park. I had to fight to get them to…read morereimburse me the full amount of money they received from billing my insurance company (they had been paid in full before billing my insurance). I did not know the Hearing Health Center still had part of my insurance reimbursement until I received a statement from Blue Cross. Otherwise I would not have known the Hearing Health Center still owed me money. Blue Cross had to intervene on my behalf.

Very nice to talk to and deal with, very knowledgeable answer all your questions and concerns to…read morehelp you understand things. So very friendly also greet you with the most respect and with a smile.

Very Greedy & Dishonest Doctor Office! They take advantage of seniors especially if they know you…read morehave good insurance. I went to the office in Libertyville, told $65 but found out that was only for cleaning my hearing aids. The test was $100 but was not told that nor was I told of it when I left the office. Ins. Co. paid everything except $5 but they added $25 onto my bill claiming I signed a Compliance Form - my Ins. Co. told me I did not owe it. Since I had problems with the tablet, they did it for me, answered all the questions & told me to sign the Compliance Form which I did not know what it was - forced into paying them extra $25. First thing coming out of young inexperienced doctor was: You need new hearing aids & you have very good insurance, they will pay $5,000 (before I was even tested). There's nothing wrong with my hearing aids & I can hear good. She told me everything opposite of what my Retired Experience Doctor. The office staff, Selina, was very unprofessional. When I mentioned that online on another site, the owner who is also young & dishonest stated that girl was not in the office day of my appointment - LIED. I have a receipt with her name on it showing my new appointment which I cancelled.

Dr Hamming is phenomenal with my daughter. She takes the time with each patient, explains…read morethoroughly and is very caring. She has completed three surgeries on my daughter now. This last surgery she was assisted by Dr. Bussell and they were both wonderful. Met with me before the surgery and directly after. Explained everything they completed. I had questions the following day and they assisted right away. I highly recommend these two doctors.

Be prepared to spend a bunch of money and end up with the same issues you had coming in…read more Find another place, but if you choose this one, make sure you ask about the fees... they are shady.

I recommend them to family and friends. Their services and care are exceptional and they will meet…read moreyour needs. The audiology are also nice too. I totally recommend The Hearing care of Palatine to my family and friends! -Payal

When I had to look for a new audiologist a couple years ago, I had a recommendation to come here…read more Regina (the owner/audiologist) was incredibly friendly and helpful from the start. She had me fitted for a top-of-the-line hearing aid brand and met with me several times to ensure the hearing aids were working correctly. During the first few months, I was having problems with the hearing aids (they were a brand new product) and she patiently worked with me and the hearing aid company to ensure that I had the perfect hearing aids. When I had problems with the hearing aids again a year later, she worked well with me again to get them fixed. I am very thankful for all the hard work she has put into my experience (as well as the few battery samples she's shared with me) and will be staying with her as long as I can. (As for the troubling hearing aids? None of it was her fault -- it was all on the company. She did what she could.) I highly recommend this place to anyone seeking an audiologist. I also love that this is a private practice and the people working at the front desk always remember me!