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    Encore Caregivers

    4.3 (6 reviews)
    Open Open 24 hours

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    7 years ago

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    You are one of our favorites. Thanks Evelyn --

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    8 years ago

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    Uptown Homecare - Caregiver

    Uptown Homecare

    5.0(2 reviews)
    3.0 miGalleria/Uptown

    This is an excellent company. The staff is professional and nice. The aides and nurses go above…read moreand beyond.

    Good private medical care is so hard to come by, so I'm writing this review. This company is so far…read moreabove any we have had over the years that my family can hardly believe it. We have horror stories that I won't go into, but Uptown has changed all that. We NEVER worry that the nurse aid will be a no-show, even during the storm. Our primary caregiver, Amy had arranged to stay and the owner brought her supplies!!! Bruce is so involved with every aspect of this company. Same goes for the RN nursing director that is involved with every part of my mothers care even though we only have nurse aid care at this time. Kathy is wonderful and I think she said she's been the director for 21 years of the 30 year company. So here's my advice learned from past mistakes we've made. If the company is a franchise homecare business and if not run by an RN, DON'T hire them. They don't have the investment in your family that this company has and staff will leave before the next person shows up without letting you know??..it happened to many time to count! I heard about Uptown from a nurse while my mom was in the hospital. She had a PULSE STAFFING badge and when I asked, she said she was a contract RN. She was my favorite and she told me about Uptown which is the same company as PULSE. I'm very grateful! I've been wanting to write this for months, so hope it helps someone avoid the issues that are so hard to deal with on top of having a loved one that needs care. We are in the Galleria area, but I think they also cover other areas.

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    Uptown Homecare
    Uptown Homecare
    Uptown Homecare

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    Victory Private Care

    Victory Private Care

    5.0(1 review)
    3.2 miThe Heights

    Exceptional service from Victory Personal Care! Compassionate caregivers, personalized care, and a…read moreresponsive administrative team made our experience seamless. Highly recommend for reliable, trustworthy, and compassionate home health care.

    From the owner: For almost a decade Victory Personal Care, Inc. has been servicing the needs of the community and…read morethe people who live within. We are striving to provide quality services all around. Our efforts and dedication are ongoing because we work hard to exceed the expectations of the communities we serve, the caregivers we employ, and the clients & families we care for. The Victory Mission To make a difference in the lives we touch by providing personal care and meeting the needs of clients who are unable to; or need help in performing activities of daily living who wish to remain at home. We are privileged to serve clients with measurable and meaningful outcomes through an interdisciplinary team approach. The Victory Vision To be recognized as one of the best and most preferred non medical personal care agencies available in Texas dedicated to providing professional quality service. We will exceed the needed expectations of our communities, caregivers and clients by providing quality care services using professionally trained staff to assist with activities of daily living, or, the things that we normally do to remain functional at home. The Victory Employees Victory Personal Care, Inc. values each employee on their level of integrity. We demonstrate compassion, which is needed for our client's comfort. With team effort we take every opportunity to provide responsible and quality services for you.

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    Victory Private Care
    Victory Private Care
    Victory Private Care

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    Sky Life Recovery - Snack Time!

    Sky Life Recovery

    4.7(27 reviews)
    7.4 miMuseum District

    I didn't know what to expect but Sky Life truly exceeded my expectations. From the owner personally…read morecalling to meet my needs at the last minute and personally ensuring I arrived safely the night before my procedure. I had my own apartment with 24 hour nursing care. (Shout out to Brenda!) The apartment was esquite with a beautiful view of the city. The menu options and food were top notch, even with my limited diet. I received the best care and was not ready to go home. Thanks so much Liz for such a wonderful experience. I wish I would have taken pictures.

    I would give 0 stars if I could. My experience at Sky Life Recovery House was completely…read moreunacceptable and, in my opinion, unsafe. The care I received did not align with what was advertised on the website or included in my invoice. There were multiple basic supplies missing throughout my stay, including gauze pads, alcohol wipes, functioning medical equipment, and other items specifically listed as part of the "all inclusive" package. I also did not receive amenities that were advertised, including the swag bag, peptide/collagen drinks, and other recovery items. The biggest concern was the level of patient care and medication management. Staff repeatedly failed to administer medications correctly or consistently. On one occasion, when I asked for anti-nausea medication after vomiting from severe pain, I was brought the wrong medication entirely. Staff also could not consistently tell me when pain medication had last been administered, which resulted in unnecessary pain and distress during recovery. I was frequently left alone for extended periods of time despite being in a vulnerable post-operative condition. I was often left alone in my room with nobody checking on me for hours at a time. Calls for assistance frequently went unanswered, vitals were rarely checked unless I specifically asked, and important information such as drain outputs was not consistently recorded. My bed pads were never changed during my stay, which was both unhygienic and unacceptable for a post-surgical recovery facility. One staff member spent the majority of the time on her phone and would stay in another room rather than monitoring me. During massages, the massage therapist repeatedly had to ask staff to assist me with basic needs such as ice and water. Another serious issue was the communication barrier. One caregiver could not adequately read medication labels or assist with important information relating to my care, which I found extremely concerning for a recovery facility responsible for post-surgical patients. The meals provided were also extremely disappointing. They were bland, repetitive, and lacked variety. I was never once asked what foods I wanted to eat - nothing that is in the supposed menu on their website was provided to me. There were also no snacks available, and when I asked for collagen or peptide drinks, I was told there were none. At one point, the caregiver had to leave the apartment for approximately 30 minutes to buy food because there was no stock in the apartment and nothing available for me to eat for breakfast, leaving me completely alone without care or supervision during my post-operative recovery. I was also concerned by the fact that caregivers were using their phones while driving, which I found incredibly unsafe, especially while transporting post-operative patients. When I attempted to raise my concerns with the owner, she came to the apartment and screamed at me while standing over me as I lay recovering in a chair. Rather than addressing the issues professionally, I was accused of being racist and rude to staff. I categorically deny this. I have multiple witnesses, including a highly respected massage therapist who attended during my stay, who can attest that my concerns were entirely related to patient care and safety, and that I was never rude or discriminatory toward staff. The owner is also now attempting to claim that I asked to extend my stay, which is completely false. At no point did I request an extension. I attempted to resolve these concerns privately before leaving this review. Unfortunately, my experience was deeply distressing and did not reflect the level of care or professionalism advertised. Based on my experience, I would strongly advise anyone considering staying here to avoid this place at all costs.

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    Sky Life Recovery - Common area, loved getting fresh air here

    Common area, loved getting fresh air here

    Sky Life Recovery - Grand rising!!!  beauuuutiful view on my balcony

    Grand rising!!! beauuuutiful view on my balcony

    Sky Life Recovery - Mood 4eva double queen with balcony suite.

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    Mood 4eva double queen with balcony suite.

    Encore Caregivers - homehealthcare - Updated June 2026

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