My specialized E-bike was skipping gears. The owner test rode my bike and knew what needed to be…read morereplaced. He replaced the worn parts while I waited. The parts were in stock which was great. Customer service was A+. Highly recommend this shop.

Mark and Evan are both very knowledgeable and helpful with whatever bike questions or concerns you…read moremay have. I have been going to this shop for 10+ years and have never been disappointed. I've purchased 5+ bikes as well as wheel builds and bike modifications and maintenance.

Really great service from the team that sized and helped my son buy a bike. I would definitely…read morerecommend going here for their support and expertise.

Great staff! very helpful! I've been a few times now and everytime they ask me how my…read moreriding/training is going and give great advice.

Knowledgeable and friendly service, nice selection of everything you need. You can't wrong doing…read morebiz at BSG. Do yourself a favor and drop by and see Keith and Cam in the town of Stanley instead of wasting time fighting Charlotte traffic.

Excellent customer service, my bike has never been better, Keith was brilliant!!…read moreHighly recommend this business!

These guys know what they're doing. My son's bike was from Academy Sports and the chain kept…read morefalling off despite being new. At Spirited Cyclist, they basically rebuilt the bike and there haven't been any problems since. Also... The people that work here are super laidback and don't talk down to you based on their knowledge of their craft/hobby. Furthermore, you can drink a beer if you're waiting for your bike. Prices are fair. If you live in the area and you're looking to get your bicycle fixed--or you're looking to buy a quality bike--this is the place to go.

Fantastic little local bike shop. They even have beer on tap! They have bikes, bike accessories,…read moreand great employees. Right before COVID hit with a vengeance, we came in to get my kids new bike helmets. They spent at least 20 minutes with us, picking out helmets and making sure they fit my little ones' heads perfectly. They offer repair services, too. This is the place to visit for all of your biking needs.

If I could give this place more stars, I would. I bought an adult tricycle off Amazon and had no…read moreidea what I was doing. They had it fixed up and ready to go in about 20 minutes, and the price was extremely fair. Super helpful, honest, and efficient. I won't go anywhere else for bike problems.

Friendly staff, poor service, had them install a new chain on my bike, brought it back one week…read morelater because the chain kept falling off, they called saying they "fixed it" but when I got home, the problem was still there, no quality control whatsoever. Never coming back

I went to the store in the afternoon, on Friday, November 14, 2025. The front desk staff, as well…read moreas the manager were outstanding in providing excellent customer service. The store is always neat and people pointed me in the direction of subject matter experts, which I appreciate greatly! I highly recommend coming to this store and experiencing great staff, excellent service, attentive management, and a welcoming environment!!

I visited for the annual sale on return items. Some items were clearly worn but I found a pair of…read moreShimano cycling shoes (what I was looking for) in my size! The shoes had no visible signs of wear and I paid $34.83 for a $100 pair of shoes! Woo hoo! That is what I call a bargain. I also picked up a pair of long Novara bicycle pants for cooler weather for $20 and a shirt for $7. Although we were not among the first in line, I was quite pleased with my purchases. Those shoes were waiting for my hands to pick them up and they rendered a perfect fit! Had we been among the first inside, I'm sure I would have picked up items that I didn't really need. Oh, I also got an all weather, 3-piece coat (White Sierra) for the little one - just $30. Note: Staff members were knowledgeable about the items in their section of the store.

This is the best bike shop for customer service in the LKN area. They will treat you with respect…read moreno matter how much you are spending on a bike. I can't recommend this place enough. It's awesome.

The team at this Lake Norman Trek store in Mooresville is The BEST!!…read more Fast, friendly and service with a smile! I told the manager to treat him to lunch he was so fast!!

Service, selection and value. What else can I say? This place is amazing. The management is out of…read morethis world too.

I'm just really happy with all the girls that are so on point,and the girls making the most of…read moretheir time with you always EZn on the eyes and And .smiling and smiů I'm high...your why ongoing

First time in Mooresville and needed a bike rental. Travis Beam the owner helped me out and also…read moretold me where some cool trails are. highly recommended with their customer service and prices

Great staff at this shop. Very knowledgeable, friendly, professional and helpful. No pushy sales…read moretactics at all. They want to get you the quality gear you need that will keep you happy and keep you peddling. Highly recommend!