The other day while on a run I blew and air-bag on "Big Nell". It happens in the trucking business…read more After I unloaded, I called my manager and told him. We were busy so I suggested to him that I go directly to Beam Mack and pick up the air bag versus bringing the truck in, writing it up and then him or the mechanic running around and chasing it. He said good idea, go for it. I headed to Beam Mack. :) Being such a big place I pulled Nell out back and asked a few of the employees who were talking where to go, they directed me. I went inside to the parts department and was greeted by a gentleman named Brian. He came outside and looked at the problem, took some measurements, went back to the parts department and returned with an air bag. He did a double take on my bad one and remeasured the new one and said this should work. When I took it back to our shop, the mechanic put it on. Perfect fit. Beam Mack has been around for approximately half a century. They're involved with the Conway family I believe. They have 5 locations. Rochester, Buffalo, Syracuse, Watertown and Elmira. They're involved in truck sales, rentals, and leasing. Mack, Volvo,Isuzu, Hino and Western snow plow products they handle. They're a good bunch there, I recommend them.

From the owner: Beam Mack Sales & Service is a family owned company, started by Fred Beam and Elmer Conway in 1951…read more Due to our emphasis on sustaining strong customer relationships, we do our best to offer products and services that are top rated for the industry. We uphold the view that after the sale, service is equally as important. Through an experienced management and sales team, we have been able to maintain company growth since its inception.