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    LakeHouse Kalamazoo

    3.0 (2 reviews)
    Open Open 24 hours

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    Services - LakeHouse Kalamazoo

    Elder care planning

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    Provision Living at Oshtemo

    Provision Living at Oshtemo

    5.0
    (1 review)

    March 2024 - (adding to the review that we did in January before my parents moved in) we were very…read moreexcited about the opportunity to have my mom & dad stay close by at Provision Living in Oshtemo. It has fully met our expectations, and has even gone above and beyond. All of the staff have been wonderful, and the personal care that has been exhibited has been exceptional. Darkisha, and the medical staff she runs have been on top of everything and made sure that both our parents get all the care that they need. All of the front office staff have been accommodating and quickly respond to any needs or unusual situations. There are also an array of activities that they can participate in. They love the movies and the treat cart the most, but also do chair yoga, exercise circles, go on outings and can have easy access to their car when needed. My dad has been very excited about the food and doesn't miss a meal. It is all served restaurant style with lots of choices. My mom loves the food too but her memory issues have her missing a few meals from time to time. But the staff has helped work with us to make sure she gets adequate nutrition. The room/appartment itself has been really nice. We brought in a lot of familiar items to make it feel like home and within one week my parents were both stating how happy they were with their new home. This is also one of the few places who would allow them to keep their cat, and this has helped with the transition and feeling of homeyness. We had our one month review today and getting the information from the high tech sensors that help pick up activity, restlessness, breathing, heart rates, walking skills, and other elements was amazing. While the images are heat sensor images so you can't see any faces. It's great to see how much important information this provides on their activity and healthy living. We absolutely love-love-love the AI sensors! We remain confident that we made the absolute best decision for our family with Provision Living.

    StoryPoint Portage

    StoryPoint Portage

    3.2
    (6 reviews)

    My mother recently moved into StoryPoint's independent living apartments. She has a lovely 2…read morebedroom with a balcony. I was very impressed with the size of the apartment. She brought enough furniture to make it cozy but not overly crowded. She also has a carport and even brought her cat, Garfield. She has bi-weekly housekeeping but does her own laundry as her apartment came with a washer & dryer. The maintenance team has been responsive - hanging TV and pictures. She just loves it there and has made many new friends. She participates in the activities that she is interested in - bingo, music, outings, and the happy hours. Every day when I speak to her, she tells me what all they had for dinner and that everything is so good. Normally it is normally a choice of soup or salad, choice of 2 or 3 entrees that come with 2 sides, and a choice of dessert. I had dinner in the StoryPoint's dining room a few nights ago and I do have to say it was pretty good. My pork tenderloin was moist, the mashed potatoes were prepared just like I like them, and the dessert was delicious. She made the decision to move, and it has been a blessing to both her and to her family to know she is in a safe environment, surrounded by new friends, and that she is happy.

    Our family moved our father to Storypoint in April, 2021, and we moved him out at the end of June…read more It was was a very traumatizing experience for my father and for all family members. The memory care unit is very short staffed, often with just one care giver for 20 residents. It is hard to keep all residence safe when the ratio is 20 to 1. My father, who is wheel chair/ bed bound, suffered falls, etc. Many of the caregivers there pulled me aside and apologized for the short staffing and the inability to take care of the residents. My father is on hospice and each time there was an incident regarding my father his case manager documented it, as required by law. Unfortunately, Story Point did NOT.....no record to be found. When hospice staff inquired, the response was, "there was no incident". We learned a big lesson.....the way things "look" and the way things "are" are two very different things. I believe the independent living side is fine and perhaps assisted living, but memory care is not. Please do not send your loved one to memory care at Story point. Our Father is now at North Woods Village and it is night and day!! They are staffed, competent, kind, and extremely caring. We feel very, very blessed that we are able to get dad into this wonderful facility.

    LakeHouse Kalamazoo - assistedliving - Updated July 2026

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