Food was delicious. Lots of activities and pool for fun and. Exercising…read more Very good and friendly leader to take us on tour.

They didn't wanna take my mom cause of her Medicare and the guys was rude about it. Shouldn't be…read moreabout the money and insurance. Should be about helping people get better

This facility places the residents first. My relative is always clean and well kept. The staff is…read morevery nice to me and my family when I come in to the facility. I especially like to see that they make sure my relative gets out and participates in the activities that are happening. Great place.

From the owner: Bring your loved one to an exceptional Alzheimer care facility that takes a unique approach to…read moretreatment - New Friends Memory Care & Assisted Living Community in Kalamazoo, Mi. Managed by Vibrant Life Communities, we believe passionately that each person deserves to live a dynamic life despite any physical or cognitive changes.

Everyone has been so loving to our 96 year old Mom. She had a time when she didn't feel safe (she…read morehad recently lost her husband of 73 year) , they went above and beyond to make her feel safe and comfortable. I highly recommend Vineyard Assisted Living for your loved ones. Everyon

I love Vineyard Assisted Living!! One the best place I have ever worked for like family here and…read morethe management team is awesome and the work staff a great...

NOTE: Review comes from observations I've made countless times as I walk my dog past this place --…read moreusually around dusk/after 8 PM. I've never been inside. The exterior and grounds are consistently well tended & lovely. Also, it is small for facilities like this, which I like. Nobody wants to live in a place that feels like a sprawling impersonal warehouse. Nice, flat, wide, well maintained sidewalk out front. Great for fresh air and walking except when nearby Canada geese decide to make it their toilet. Maybe the groundskeeper could hose that off occasionally. It's sometimes, but not always, a problem. I don't recall if they keep it shoveled during winter, which local ordinances usually require. I spoke with two staffers one time just after dusk when they were outside on break. The women were friendly, polite, and good conversationalists. (I have a calm, friendly dog, so most people brighten up when they meet us.) They were not smoking. I asked both how long they'd worked there. One said a year, the other 5. The average length a worker spends in a job these days is about 4 years, according to the US Department of Labor. The view out the windows is lovely -- much wild greenery as a buffer between this place and countless condo and apartment complexes that surround it. Typically, after dark, 3 people seem to be on staff because I consistently see 3 vehicles parked there after 9 PM. Weekends daytime is the most popular time guests visit; so, if you want to skip a thundering horde, weekdays between 1 and 4 PM, and between supper and 8 PM are probably better times to visit. There's also a well tended big lawn in back where one can go if kids need to run and burn up energy. Or maybe bring a bocce or croquet set and play with the resident you visit. If the resident isn't physically up to that, and you have children with you, it's a nice place to just sit out and chat while kids have fun with whatever yard toys they bring.

Finding the right place for a loved one can be an overwhelming and emotional process, but from the…read moremoment I connected with Lakehouse Kalamazoo, I knew we were in the best hands. The entire team has been incredibly supportive, guiding us through every step of the transition with professionalism, efficiency, and--most importantly--genuine care. The executive director is not only highly professional but also one of the most compassionate and understanding people I have encountered in this journey. She and her team made what could have been a difficult move for my father into a smooth and reassuring experience. Their dedication to the well-being of their residents is evident in every interaction, from the warm welcome we received to the attentive, personalized care they provide daily. I couldn't be more thankful for the patience, kindness, and expertise of the staff at Lakehouse Kalamazoo. They have given my father a safe, comfortable, and dignified place to call home for now and they have given me peace of mind knowing he is in such good hands. If you are searching for a place where your loved one will be truly cared for, respected, and supported, I wholeheartedly recommend Lakehouse Kalamazoo.

My mother recently moved into StoryPoint's independent living apartments. She has a lovely 2…read morebedroom with a balcony. I was very impressed with the size of the apartment. She brought enough furniture to make it cozy but not overly crowded. She also has a carport and even brought her cat, Garfield. She has bi-weekly housekeeping but does her own laundry as her apartment came with a washer & dryer. The maintenance team has been responsive - hanging TV and pictures. She just loves it there and has made many new friends. She participates in the activities that she is interested in - bingo, music, outings, and the happy hours. Every day when I speak to her, she tells me what all they had for dinner and that everything is so good. Normally it is normally a choice of soup or salad, choice of 2 or 3 entrees that come with 2 sides, and a choice of dessert. I had dinner in the StoryPoint's dining room a few nights ago and I do have to say it was pretty good. My pork tenderloin was moist, the mashed potatoes were prepared just like I like them, and the dessert was delicious. She made the decision to move, and it has been a blessing to both her and to her family to know she is in a safe environment, surrounded by new friends, and that she is happy.

Our family moved our father to Storypoint in April, 2021, and we moved him out at the end of June…read more It was was a very traumatizing experience for my father and for all family members. The memory care unit is very short staffed, often with just one care giver for 20 residents. It is hard to keep all residence safe when the ratio is 20 to 1. My father, who is wheel chair/ bed bound, suffered falls, etc. Many of the caregivers there pulled me aside and apologized for the short staffing and the inability to take care of the residents. My father is on hospice and each time there was an incident regarding my father his case manager documented it, as required by law. Unfortunately, Story Point did NOT.....no record to be found. When hospice staff inquired, the response was, "there was no incident". We learned a big lesson.....the way things "look" and the way things "are" are two very different things. I believe the independent living side is fine and perhaps assisted living, but memory care is not. Please do not send your loved one to memory care at Story point. Our Father is now at North Woods Village and it is night and day!! They are staffed, competent, kind, and extremely caring. We feel very, very blessed that we are able to get dad into this wonderful facility.

If I could give this place a "negative one" I would. The…read morecare this place gives my relative is horrible. It saddens me that the facility director does not care even though I brought it to her attention. Unfortunately I am not able to take them out of this place. All I can do is bring it to their attention. Please see the attached picture of the director's Facebook page. She is incredibly unprofessional. I was appalled by what I read. How can a company employ such an uncaring individual. Would you want YOUR loved one there??? DO YOUR RESEARCH!!!

Glyni F. here - again. How would you feel if, after moving your loved one to a much better place,…read moreafter lousy care at North Woods Village, you find out that the Executive Director said in a staff meeting: "I won't miss Glyni. She was a pain in the ass.". Wow. Unkind, & unprofessional. This comment tells me that management doesn't want & doesn't like being bothered by advocates for their residents' care. It's been my experience that, when made aware of things that are being overlooked, companies are glad that you've made it known. "It makes us better", said one. Clearly, the Executive Director doesn't feel that way, & isn't used to dealing with family members who advocate for their loved ones. She feels they're a pain in the ass. So keep this in mind when you're looking at & considering placing your loved one at North Woods Village.