We just moved to Clermont from the Deland area. We took our 14 year old pup to VCA Deland…read morepreviously so we transferred his records to the Clermont VCA and set up an appointment. The ladies at the desk were so kind, friendly, and helpful! It did not stop there--the tech that took us back to the exam room was so attentive and asked questions but listened to my concerns for my older dog. The doctor came in to check him and was also very kind and informative. I am so thankful to have a veterinary office that is truly concerned for my pet and takes the time needed to address my concerns.

Friendly, professional staff. Fair prices overall great service…read more I love that they have an app and you can access your pets records at any time, schedule and appointment or chat with them. The front desk office staff has always been very friendly and professional. The vet techs & drs are knowledgeable and treat my dogs amazing. Definitely recommend bringing your pet here if you live in the Clermont area.

First visit was great. Dr. Cuevas was very nice. She was very gentle with my dog and the vet tech…read morewas very sweet as well. Felt like my concerns were heard and felt like this could be another place to take my dog for more serious concerns as my regular vet is a limited vet. The second visit for the same issue was ok, waited a bit longer and again Dr. Cuevas was very nice and still listened to my concerns. Gave options and again felt like I could come back if needed. I called to make another appointment as my dog was still having the same issue after trying the options and wanted to dig deeper with radiology and possibly a dental visit. I was told that I would receive a call back to schedule this visit by the end of the day. I did not receive a phone call that day, nor the next day.. It wasn't a real emergency but it was urgent as my dog has been congested on and off for weeks and having bouts of difficulty breathing bc of it. I made an appointment with another vet bc per atlas a dental visit if needed would need to be 2 visits (lab work and then schedule the dental visit atleast a week later) and I didn't want to keep waiting for that phone call.

Friday (02/21/2025) Awful drop off experience because I didn't even drop off my dog. My dog was…read morepeeing blood this past weekend. This was his follow up visit post-ER visit. I was told drop off 8am. I was still waiting in the lobby to drop off at 830am. Keep in mind, I have dropped off before during covid and it was effortless/seamless. Today I was told x,y,z had to be reviewed before I could leave after letting them know I had to go. The staff asked if my dog was still peeing blood and I let them know he will be most likely because his anti inflammatories are out. It's not their fault I have to work. I wish it was communicated prior to my arrival that I would need at least one hour for drop off. Do not recommend this vet at all. You better hope your dog doesn't have an ER visit because the follow up process at this vet has zero empathy. Update (Monday 02/24/2025): I was able to successfully drop my dog off at 8am. I didn't have to go over anything as stated on Friday before dropping off my sick pet. Communication was 10/10 I was called after the vet examined him with a recommended plan. I was told my dog has a tumor on his _enis. Devastating news. Office visit: $75 Bloodwork/Urinalysis: $316 Biomedical Waste Fee: $17 Confronted about my 1 star google review that I left on Friday, PRICELESS. Kelly had ZERO empathy. My concerns on Friday were not addressed. Only her concern of my 1 star review damaging their reputation on google mattered. I took time off of work for my dog. I didn't take time off of work to have a discussion about my google review. The 1 star google review conversation: Kelly: You left us a 1 star review but you still came back Me: I can update my review FINAL THOUGHTS: I still recommend to avoid this vet. I will find a new vet with more compassion and empathy. For the record Kelly, the two urgent ER vets sent the paperwork to this location because this was the vet my dog was last seen by and my visits prior to Friday were seamless. I dropped off paperwork at this location on Friday when I was waiting 30 minutes and attempting to drop my dog off the first time. Becoming established at another vet and prolonging a follow up appointment for a dog peeing blood didn't make sense. Sorry we gave you business. TLDR; My dog was peeing blood and now I find out he has a tumor that concerns the vet on his _enis. However, this vet is only concerned about their image online and has zero empathy towards ER follow up visits. Staff was super nice and accommodating on Monday (not sure if that's because of my review left on Friday). Good luck if you proceed and prayers to your furbaby.

A huge RAVE to both Veterinary Emergency Clinic of Central Florida in Oakland and West Orange…read moreVeterinary Hospital in Winter Garden for saving my dog today. A few days ago we found him almost lifeless, vomitting. This was happening before WOVH was open, and as VECOCF was about to close. I rushed him over anyway, and they took him right in and ran all kinds of tests. Long story short, they believe he ingested something toxic/poisonous along one of his walks. Once VECOCF got him somewhat stable, I transferred him to WOVH, which is his usual vet. I cannot thank Stephanie, Robert (Vet Techs) and Dr. Markwardt enough for their response. They are always caring, thorough, and best of all - they build relationships with the dog, so they know when he is/is not acting himself. I'm happy to report that Oswald is back home with us, safe and sound.

Very disappointed in my last visit. Have been going to this vet for over 20 years. My 13 year old…read morehad a tooth that looked off colored and I thought it was possibly rotten. The vet, Dr. Brown barely looked at the tooth and said she needed and it several others removed and her teeth cleaned. The quote 3-4,000 dollars. Something did not sit right so I went and got a 2nd opinion. Guess what....no anesthesia cleaning needed. The vet had a dental hygienist that cleaned, checked and removed all the plaque from my pups teeth and she is good to go.....price $170. Unbelievable. The thought of being taken advantage of and possibly putting my pet under anesthesia and them pulling her teeth out makes me ill. So glad I got that 2nd opinion. My girl has white pearly teeth and running around happy as can be.

This VET is a total rip-off. They will FORCE you to fill prescriptions with them or pay a…read moresurcharge to get a paper RX. Of course if you fill it through them they are overpriced and shipped through USPS and the Florida heat. GO ELSEWHERE your pet will be safer

Good experience so far! The staff is nice and took care of my pup. I would recommend to friends an…read morefamily.

Dr. Merritt and his team have taken care of our wonderful Cocker Spaniel CoCo for many years. They…read moreare very professional and know the science of caring for pets extremely well. They are also wonderful people who care deeply about their patients and their human partners. We recently had to say goodbye to CoCo after 12 years and the compassion we felt from the Animal Wellness Center was most welcome. We highly recommend Dr. Merritt and his entire staff.

I moved to the area 20 years ago and my previous cats went to Dr Merritt's Dad's clinic. His Dad…read moreunfortunately and unexpectedly passed and I was without a Vet. After a few years passed somehow I located Dr M's Son ! By this time years passed my second trio of kitties were here. I was so happy to meet Dr Merritt. He is a very gentle, kind, passionate, down to earth person and Vet . By this time my 2nd set of kitties were old and had illnesses. Dr M was upfront and told me the next step. I also must add, his personnel are very attentive and care about you and your fur babies I have referred a few neighbors to you as well. Thank you Dr Merritt and staff for being there for me when I needed your care.

A few weeks back I made a statement about Shamrock Animal Hospital in regards to the care of my dog…read moreAngel. I was very concerned about my dogs safety due to my thoughts and opinions but after much research I realized that my statements are just my opinion and not a fact. I stated that Shamrock placed my dog Angels life in danger and that statement is not a fact it was only my opinion. I also stated that Shamrock's proposed vaccination protocol is known to cause serious complications with anesthesia or surgical recovery and that also is not a fact but just my opinion. I have absolutely no scientific evidence to support the statement that I made. I also stated that a dog should never receive a vaccine on the day of surgery and that also is just my opinion and I do not have any scientific evidence or proof for this statement. I also stated Shamrock made no attempt to address or resolve my concerns when I was actually offered an appointment to meet with the doctor to discuss my concerns but by that time I was too upset to meet with them and decided to discharge my dog from their care. I also want to acknowledge and thank Dr. Fox for discovering that Angel has something wrong with her heart. Angel was recently referred to a cardiologist and we have discovered she has a heart issue that we will be monitoring closely and if it weren't for Dr. Fox we may not have known about the heart problem that Angel is experiencing. I apologize to Shamrock Animal Hospital and I once again am very grateful for Dr. Fox.

Awful clinic with incredibly rude owners. If it weren't for the receptionist, I would be wondering…read morewhy this clinic is still in business. Dismissive and cold. Beware!!

Unfortunately, we did not have a good experience here, which is a shame because the facility is…read morebeautiful, and I did generally like the doctor. We were referred here by our primary vet for the suspicion of a polyp in his ear, which the biopsy he had done at the vet suggested it might be. Though he had an xray and biopsy before, they insisted on a CT scan. They were able to fit us in the same day as our consultation. However, things went downhill upon pick up. They were about 30 mins late from pick up time. When they brought our cat to us, we noticed some blood on his paw, which we thought was from the IV sedation, but upon further inspection, they cut 2 of his nails down so badly to the point of bleeding. We were startled nobody addressed this with us. I asked to speak to the office manager about this, and I was told it happens, and they don't address it if it happens. Also, after paying about $2K for the scan, the results came in that it was "not a polyp." We were referred to a dermatologist, who took 1 look and said it was a polyp. The results from the lab also confirmed this. I am absolutely disappointed in the partners they use to read the results. I feel scammed out of $2K and would not in good faith recommend or come back here, even if it's a convenient location for us. I do appreciate that the doctor called us the day later to discuss how our cat was and let us know he was told about the situation with his nails so they did take our concern seriously.

It all started when my little hyper frenchie Fiona started mildly limping.. I was pretty worried &…read moreresearched quite a bit, got multiple opinions, & decided to go all in with Kinetic Vet. The best way of describing the experience is-red carpet treatment-overall. Dr. Herman, vet techs, surgical nurses, front desk staff, and physical therapy personnel have all been excellent. From the very start Dr Herman examined & confidently diagnosed Fiona, (TPLO), and it was decided the way to go was surgery. The limp was mild, but one day suddenly Fiona was not able to walk anymore, and it was time to urgently schedule the procedure. We scheduled easily & I was recommended to download their app, which is great because they clearly outline important details such as: how to prepare the recovery area, how to prepare your family to care for the pet, videos with at home exercises, what to expect, and very detailed recovery protocol and instructions by day... very useful specially because a key concern was being able to care for her post-op. Surgery day went as planned, i received phone updates, Dr Herman himself called me after surgery to advise all had gone well. When I picked her up, I had a detailed session with the surgical nurse to explain care protocol. I also signed up Fiona for therapy, which started 1 week post surgery with laser & shockwave therapy. At 4 weeks we started water treadmill. Anytime i had concerns, i called and they helped me clear my questions.. So far, It's been 8 weeks and Fiona is back to herself and seems on track for a complete recovery... I still need to keep her calm/supervised but shes doing great and I am beyond grateful for all the wonderful staff that has taken care of her. Highly recommended vet medical specialty facility. They have: Orthopedics, Cardio, ophthalmology & neuro specialists, and physical therapy for post-surgical recovery. *This is not a basic vet, meaning- no vaccines, or routine visits, this is for advanced care procedures. (Also- they provide all the adequate support to submit pet insurance claims) Forever grateful, highly recommended :)

I have been going to Lake Vet Clinic for many years, and I am genuinely disappointed with how…read morethings have changed since they became more corporate. I normally do not write negative reviews, but my experiences have been consistently frustrating, and today was the last straw. Back in November, I brought my dog in for his phenobarbital bloodwork, and I was told multiple different instructions; first that it had to be done at a certain time, then that I had to bring him back hours later. As a healthcare provider with a demanding schedule, this created unnecessary disruption, but I still tried to be understanding. Today, I arrived for another scheduled appointment, only to be told after sitting there from 8:06 to 8:45 that he did not actually need his phenobarbital levels checked until next month. If that was the case, why did the front desk schedule the appointment in the first place? My time, energy, and travel should not be wasted due to internal miscommunication. To make matters worse, I was also told today that my dog had not had his annual labs since 2023. That shocked me because I have been coming here consistently, and no one has ever mentioned this before. Hearing that in 2026 makes me question how closely they have actually been monitoring his care. If they are at "full capacity" or overwhelmed, then clients deserve transparency and not to discover years later that something so basic was overlooked. What pushed this experience into unacceptable territory was the manager's response. Instead of approaching the situation as professional an educational opportunity or even showing concern, his posture and body language made it clear he did not care. No ownership. He simply said that if we're "not lining up," maybe I should find another vet. I have never encountered an office manager so dismissive of legitimate questions and concerns. If this is how issues are addressed, I can only imagine how many other clients are dealing with the same inconsistencies. Veterinary care should be grounded in communication, accuracy, and genuine compassion for both the animals and their owners. The lack of consistency here makes you question the level of attention being paid to diagnoses and treatment. It is unacceptable and deeply disappointing for a clinic I trusted for so many years.

just now New So…read morethankful to finally find an office with staff that actually cares about my Rocco, and treats him like he is their own. The team that came in and took over are making some big changes and have turned this office around for the better! I have never seen it so clean and so organized! They are providing high level care without breaking the bank!