Kelly's is just not what it used to be, especially since the daughter started running it. I truly…read morehad a one star experience staying at Kelly's Resort. The owners daughter has her little kids unsupervised, running around the property bothering guests. I truly believe this is a concern that will be brought to somebody's attention. The kids seem neglected, Especially since it's located right by the water where they could get themselves into trouble. Upon arrival, me and my spouse went to check in to our "cabin" but we were met with a swarm of wasps right by the front door! Trash cans overflowing, unhelpful employees, kids already bothering us, pool was so dirty.  I asked for assistance with the television in my room and was told somebody would be right there to help me but nobody ever showed up. I am confident me and my partner made the right choice by never going there again.  I would not recommend Kelly's Resort.

We have been visiting Kelly's for close to 20 years. it's…read morealways like old home week. The old school cabins and warm hospitality are hard to find in today's world. The Kelly family knows how to create and provide a warm and welcoming retreat year after year.

Our stay at the Watson Harverene Resort was wonderful. The accommodations provided for a relaxing…read moretime for all 9 of us, ranging in age from 3 years old to 72! The deck facing the lake was a great place for our BBQ's,playing of board games, and looking at the stars over the lake in the evening. The kitchen was well stocked with everything we needed for cooking. The rustic decor made for a comfortable, in nature feel. We were able to rent a pontoon boat in town and had fun cruising up and down the lake. Another day we walked over to the state park and enjoy a 3 mile easy hike. Our time will be remembered for many years to come.

Amazing old time place on beautiful Lake Chelan. Very family friendly with heated pool, 2 lake…read moreswimming areas and plenty of lush green grass. Their motto is "Be a Family Again" and I'd say they hit it right on the head. The place allows you to relax, have fun, and enjoy the company of friends and family alike. Simply wonderful.

We decided to stay here after agreeing to be in a wedding that was taking place at the event center…read morehere. I was shocked that none of the wedding party chose to book lodging here when the wedding was here, because this place was so much nicer than the big hotels down in town. Regardless, we had our pick of the place, and chose the king bed room called Songbird as far from the event center as possible in case the festivities went late and we wanted to crash. Finding the event center was a disaster. We took a lot longer to get up from Oregon to Manson, and by the time we got up to the lake, it was already dark. Thankfully they had us in contact with them via their text concierge line, and helped us when we got turned around, and we finally arrived. We were greeted warmly by the young lady staffing the center, and she showed us to our room. Even though it was pitch black outside, we were able to get a general feel for the property, and it was lovely. The room was immaculately designed, had a fresh and newly built smell, and we were super pleased with the quality of the amenities. The bed was super comfy, all the linens and towels were Matouk, which we love, and the space was warm and inviting. It felt like we were staying at a spa, and the only thing missing was an in-room massage. Despite it being the start of winter, our room was perfectly climate controlled and didn't leave us feeling dried up like some hotels do with in-room ac/heat. The shower was luxurious with really nice in-shower bath products, but I absolutely LOVED their bathrobes, which were ultra-plush lined, super warm, and very cozy. I wanted to take one home with me but I resisted! I did text them after our stay was over because I definitely want to order the towels from our room- they were beyond excellent. What a find. The next day, when it was fully light outside, we took a little walk around the property, and a drive around the city. It was so nice to be away from all the goings on in town, and felt like a little getaway during our getaway. The wedding was over the weekend, and the staff did an amazing job rolling with quite a mishmash of characters at the wedding during covid. We met the owner Jacqueline and her sweet pups at one point during rehearsal before the wedding, and she was so sweet and genuine, I know why this place is such a gem. Overall, I was really impressed and delighted with our stay here, and the venue was perfect for the event as well. If I were to be in the area again, even if it wasn't for an event at this location, I would definitely go out of my way to stay at Harmony Meadows again. Delightful experience, and I highly recommend staying here!

I have loved Manson my entire life. My dad was born and raised there, we spent a lot of time there…read moregrowing up, and we still have family there. We visit as often as we can, so it meant a lot to our family when our son and daughter-in-law chose to get married near Lake Chelan. They found Harmony Meadows, and the venue itself is absolutely beautiful. The setting was exactly what they envisioned for their wedding day. Unfortunately, our experience with the owner, Jacqueline, was extremely disappointing. As the mother of the groom, I didn't have much direct interaction with her leading up to the wedding, but I witnessed and heard enough during the wedding weekend to be concerned. The bride, the bride's mother, and several bridesmaids were treated rudely both the day before and the day of the wedding. Rather than helping create a positive, memorable experience, there were unnecessary confrontations and comments that added stress to what should have been a joyful occasion. She spoke negatively about other weddings at the location and also spoke unkindly about our son and daughter in law's wedding before it even happened. She ended up storming off before the wedding happened so didn't see her the rest of the time. She made it more about herself than what it was meant to be. The cottages also presented problems. My sister and sister-in-law stayed in one of the units, and around 1:00 a.m. on the first night, the fire/carbon monoxide alarm began sounding. They texted the emergency contact number but received no response. After calling, someone eventually came and moved them upstairs, but they were never told what caused the alarm. While getting ready for the wedding, my daughter used the hair dryer in our cottage. It was already damaged when she first unfolded it, the handle was loose and flopped while in use. I immediately requested a replacement. Despite explaining that it was already broken, we were later charged $50 for that hair dryer. Jacqueline ultimately agreed to remove that charge after I contacted her. After the wedding, the mother of the bride received notice that several deductions would be taken from the security deposit. These included another $50 charge for a hair dryer in my sister's room that they never used. We were told it had been "broken in half," but no photos or proof of damage were provided. They were also charged $40 per furniture item--$160 total--for moving beds slightly to make room for a baby's crib, despite no evidence that the furniture had been damaged. Additional charges included "excessive food" on a tablecloth and rental fees for two DJ tables that were never used. We have photos and video from the reception showing the DJ did not use those tables. The venue itself is stunning, but customer service is just as important as the location, especially for weddings. Couples invest a significant amount of money and trust in a venue to help make one of the most important days of their lives special. Sadly, our experience left us feeling disappointed and frustrated. Harmony Meadows has tremendous potential, but based on our experience, the customer service, especially Jacqueline did not reflect the level of professionalism we expected.

I am giving a 5 star review because the help i got was amazing. I spoke over the phone with Amber…read moreshe was very nice and courteous i explained to her my situation and she got me a room fair price in my opinion because its ver well set up i like the "homey" decor they have and has a kitchen in it as well. I wasnt going to be there while the office was still open so she discretely gave me instructions on what was going to happen gave me a cell phone number i could reach her at witch i did had a couple of questions and texted her witch she promptly responded and was very helpful. I did not have the privilege to meet her but i am extremely happy how courteous and helpful she was in the whole situation when i go back there isnt any other place i will look to book a hotel!

Cute, comfortable with a beautiful outdoor gazebo. The front desk and staff were very helpful and…read moreaccommodating. The furnishings were nice. We loved the mini kitchen and cute table setting when we arrived. We stayed with 2 children and found the space very comfortable and roomy. We have stayed here several times over the years and enjoyed the updates we saw this year.

My fiance and I are not from here. This facility had last minute open availability, and the…read moregentleman was super friendly on the phone as well as in person. When we had arrived we had noticed how clean it looked. We were super pleased with our experience afterwards. Definitely looking forward to coming back!!

I'm staying at the condos across the way and all we could hear was a dog crying in agony! We…read moresearched for almost 20 mins and tracked it to the Animal inn. Please be aware the dog was a larger size Yorke looking dog we tried to get her name but the baby had no collar and the lady would give it to us. It sounded like she was stuck and we know she was cold! clearly cold with temperature 40 degrees and falling. Please be aware the dog came right up to my friend. The lady gave excuses like she needed to go to the bathroom but when I arrived nobody was monitoring her and she was freezing! If you think this was your dog I would be happy to confirm. Just FYI it also appears the kennel has no heat.

Super comfortable and pet friendly! Felt like home away…read morefrom home. Friendly staff, clean rooms, bring your suit - hot tub is open all year. Would be great in the snow. Front lobby has ice cream, breakfast in am, and assorted little store for things you may have left at home.

Cannot say enough about this lodge. My over flow of family and friends look forward to their stay !…read moreIt's dog friendly and comfortable! . Really pleasant as all needs met. Looking forward to the next family get together and a visit to Mountain View Georgia Nelson, Manson

Booked this hotel using Expedia and I wasn't really sure what we were going to walk into since…read morethere weren't many reviews. This hotel is in Manson which is right outside of Chelan and a good spot as well for swimming and food. At first when we arrived there were no cars in the parking lot and I was thinking uh oh what did I just book. We walked into the lobby and it was empty as well and I didn't know the hotel wants you to check in using your phone. I was able to check in and get a PIN code to unlock our room. The room was clean , had a kitchenette and pretty spacious for a hotel room. They do have a pool, hot tub and pickleball court. They do not have breakfast or coffee in the lobby. But this hotel is so affordable compared to others in the area and I was pleasantly surprised on how clean and new everything was.

I don't write that many hotel reviews, most hotels are hotels, nothing to get excited about…read more However this place is the bomb. Other hotels should come here to see how one should be run. First off, contact less check-in is great. No standing in line. They email you door code and you're in. Awesome. This building is new so it should be nice but it's more than that. The nautical decor is cute. The rooms are HUGE. I had to max zoom out on my phone camera to capture it all. Every amenity you'd want. Mini friedge, empty for you to use. Keurig machine not just generic coffee maker. Deep tub combo shower, rare these days. Huge bathroom. Cieling fan. Tall ceiling. Immaculate and clean. Hot water, decent shower pressure. This is like a four star hotel room at two star prices. Very competitive pricing. This is my second stay and for Lake Chelan area my go to hotel. Don't change a thing.

Arrived late after fighting snow on the roads. Check in was closed so we called the number on the…read moredoor and Johnny from Security showed up. We explained we were late and he took us to our unit and let us in. He mention to go up in the morning and check in and pick up our keys. We started to unpack our car and Johnny offered to help us get our gear up the stairs to our 2nd floor unit. He must have made 8 trips up and dow the stairs. We have been timeshare owners at Wapato Point since 1991 and the service provided by Johnny was totally unexpected and very appreciated. What a magnificent way to start our vacation. Thank you Johnny.

I'll start with the good- we love our unit and the location…read more The bad: the front desk manager is confrontational, rude, ignorant and uneducated. Therefore her staff does not care about a thing. They have no clue. None. They make everything very very difficult. We have been coming here for about 40 years, we are owners and the front desk staff alone makes us not want to come here. Horrible customer service and bad bad communication. No idea how they got the job. When we began coming here years ago- the staff was super friendly and helpful. This staff - trash.