We had been with another service for years. The former company messed up our bill, threatened to…read morecancel us and raise our rates. We talked to Chris, responded right away. Talked on the phone for about 20 minutes, home owners cut in 1/3 auto cut by more than 1/2. Never pressured to sign or agree. They informed our mortgage company and the auto loans of the change. No work for me to do. Love it! Pete has reached out as well. First to thank us for the new business and also to follow up to make sure we were comfortable with the policy. It is great to finally have a personal touch and the ability to see a local agent if there are any additional concerns.

Don't use this business for insurance. No follow-up, response time is over a month and they don't…read moredo the job. You can find a much better agent.

My family and I have been working with Joe S. at FCI for years now, and he has never failed to…read moredeliver the absolute best service and options to all of us. He's helped me navigate new insurance options for 3 vehicles now, and each and every time he's been there with an amazing deal and the service to match. They keep their eyes on the real prize - what's best for their clients. I cannot recommend it enough, do yourself a favor and give them the opportunity to give you the same gift that they have given us!

Early 2019 My wife and I were preparing to move out of state. I went to my Insurance agent to ask…read morea question and after 3 weeks without any clarification I started to look for a broker that could help us during our transition. I contacted First Class Insurance Brokers and spoke to Marc Sidaros. Marc was able to answer my questions that day. I got rid of my agent and transferred my business to him immediately. What I anticipated as being a short term relationship has continued to this day. Even now living more than 300 miles away the distance has not been a hindrance and I wouldn't considered finding another agent.

Not good on the phone.. he didnt even let me speak. wont recommend. I am a potential customer but…read morehe hang up on me.

Jay and his team are doing a great job handling my home, cabin, autos, business and health…read moreinsurance needs. Nice job!

Nothing but positive things to say about this agency! They respond quickly, extremely…read moreknowledgeable and always gets back to me in a timely manner. Thank you for all you do! I would highly recommend them! I am assuming the negative reviews are because someone wasn't happy about something out of their control.

i cannot say enough about these agents! Straight forward, fast, and incredibly competitive pricing!…read moreI have to make changes to my policies often, and they are always able to help me and get me my new cards right away! I've used several companies, but these guys are by far my favorite!

I've had nearly all of my insurance for my homes, cars and umbrella policy through Eric for many…read moreyears and I've been very satisfied. Eric and his staff are very responsive.

I found RIG Metro Insurance when they advertised in the program of our Edina Chorale. I had been…read morethinking about reviewing my auto and homeowners insurance and thought why not give them a try. A good move! They not only gave me better coverage but at a lower price than I had been paying. Their customer service has been impeccable; I highly recommend them.

Mark is the best agent I have ever had. They have a whole team of people and they are all friendly…read moreand what I like most is how knowledgeable they are. They will never just tell you the price or give you the 1800 number but always take the time to help you understand. I even had a billing question that the agent took the time to go into depth a see what I was paying from the time I started my policy! I will never go anywhere else! I love Mark And his team!

Have been with Mark Arens State Farm since 1995 (car[s] and house) and have been very satisfied…read morewith service. I have never wanted to shop around because I doubt I would find the same excellent experience elsewhere.

My husband just purchased a new vehicle and we needed it insured. Someone recommended State Farm…read moreAgent Stephanie Fetzer's office. My husband was able to get a decent quote which he accepted for the vehicle. He also got information on possibly adding our home to see if we get a better discount overall. I called the next day to get further info and understand what the coverage entails exactly. Michelle is who I also spoke to and she is amazing! She helped me understand all the coverage and then some. She was friendly and very patient and didn't mind all the questions, even the silly ones. If you're in the market for insurance I would definitely recommend State Farm Stephanie Fetzer's office. Make sure you ask for Michelle!

I appreciate the quick response and detailed answers from Stephanie and her team. They have always…read morehelped us figure out a way to save money. Highly recommended.

I get spam calls from this guy daily. It's very inappropriate. I would not do business with this…read moreperson.