First time here and it was a good experience. The eye doctor was very talented and took care of me…read morequick. The staff were nice too, the receptionist too. The person who sold me my new glasses was also very kind and found me the exact pair I wanted. Very happy with the experience, it just felt like my time with the doctor was rushed and they also got my address wrong at first. Apart from that it was good.

Close to the house so I ran in to find out how much a visit would cost. Decided to go with them…read more Was NOT happy with the much higher price I got stuck with. Ordered contacts with them with the understanding that there was a rebate but it appears that the rebate is no good. Disappointed will go back to my old one (that I was not happy with last year) who takes my medical insurance for a big chunk of the bill.

I had a eye emergency and they saw me right away. Their staff is incredible and the doctor was so…read moreinformative and helpful. Definitely recommend and I'm going back to have my vision screen there.!!

New to the area. Did my research looking for a new eye care center in the area and WOW! They met my…read moreexpectations. From my online registration, their availability, eye exam and selection of glasses. I was in, out and well informed with a plan going forward. Great job everyone.

Amazing customer service! Everyone was so nice. Really good with children. And they are open on…read moreSaturdays.

I took my elementary aged daughter for an eye exam and glasses during the pandemic. They were very…read moreserious about their cleaning procedure and protocol. I appreciated that as I could see they were not taking any risks. The staff was very patient and kind to my daughter who is pretty hyper. The doctors were also very patient and both doctors met with my kid because of her condition. I felt like they really cared and were genuinely good doctors who didn't rush us out the door. Also, we were not rushed or pressured to get all the add ons for the lenses. It was more of an option and they had exactly what insurance would cover and how much so I could make a decision. The glasses will be done in 5-10 business days. I did ask if we could try to rush it and they said they would definitely try.

My daughter and I have loved coming to TSo with Dr Nguyen and her Associates for years now! We…read morealways receive the optimum care and professional service. They have convient hours and very prompt and courteous service!

I was pregnant and the staff were very nice and helpful. The technician really took the time to…read morelook at my eyes and go over everything he seen. The place itself is really clean and organized. But I wish they had more of a selection of glasses rather than name brand. Even the name brand looked cheaper than what I get at Walmart.

My eye exam was very thorough! The ambiance was great and everyone was friendly and very helpful.read more

I went in for a dry eye exam and was told there were some options covered by insurance while others…read morewere not which is fine. The doctor was great and covered all issues thoroughly during the exam. However when I went out to reception to go through pricing, I stated twice I only wanted to go with options covered by insurance and she continued to push me towards paying for services out of pocket which were about $2,500. She said if I only went with options covered by insurance it wouldn't help me. She said well the options covered by insurance will only improve your condition by 20% so I said ok then why would I get both those prescriptions. So I opted to get a second opinion. I also went to get glasses a week prior and after hearing the $270 total after insurance I decided to look elsewhere and found better brand frames with the same features for only $140 at Premier Vision who took $175 off with my same insurance, this office only took $100 off as stated by a different employee. Premier Vision also gives you 20% off and $25 off if you follow their socials. Just feels like this office is trying to take your money instead of working with you.

Sandra and Ethan are very helpful! They helped me arrange and fix my glasses after they were…read morelopsided. Very kind and easy to talk to :) Awesome :)

Customer Service here is always top notch! This was my second visit here to purchase glasses and I…read morecouldn't ask for a better experience! Ma'Ree is the absolute best, with amazing people skills and amazing professionalism!

Moved to Cypress and needed to find a new eye doctor in town, I searched the internet and Yelp and…read morecame across Precision Family Eyecare. I looked at the reviews and was impressed by their experiences so I decided to make an appointment. Scheduling was very easy and I was able to get an appointment rather quickly. Jennifer the receptionist and tech was very friendly and knowledgeable she was able to answer all questions that I had. Dr. Douglas was awesome he was very detailed and explained everything to me, didn't feel rushed at all very professional and personable. They have a very nice selection of eyewear and I was very pleased from beginning to end.

Just moved to Cypress and I've been going to optometrist offices for 38 years - I'm thoroughly…read moreimpressed with Dr. Douglass and his facility. I came to him with what I thought was a severe case of conjunctivitis with blurred vision, and he quickly diagnosed an injury to the epithelium of my eye. He gave me instructions on care and three days later, my eye feels amazing. I had also ran out of contacts and it wasn't an issue getting me an appointment later that week for a fitting. Quick and very understanding. It's clean. His front desk staff were courteous and very helpful in tracking down what my insurance covered and my deductible. If you're looking for an eye-doctor, this is a great choice.

Wow! Truly the best experience! I took my one year old in for an eye exam, and the staff were…read moreincredibly sweet and welcoming. Dr. Pitts was amazing! She was so patient and great with our little one. She made the appointment fun while also taking the time to explain my child's eye development and share helpful tips on how to support it at home. Thank you!

Call the business to see if they carried silhouette frames…read more The young man that answered the phone confirmed he carried them. Once I showed up and asked to look at the frames, the same young man said he didn't have silhouettes but he had a comparable. Wasted my time by not being honest. Just a suggestion, if someone asks you for a specific type of frame. Tell the truth!

I love how Dr Mai treat my dad eye care ... I will recommend everyone to come to see her …read more... theirs staff so helpful too .. I will bring my mom later cause she give the best care that I can trust for my parents

Staff was very pleasant and there was no waiting when we arrived. Dr. Nguyen was extremely…read moreprofessional and friendly. She went out of her way to go over all the tests and answer all of our questions.

There was a hiccup in the appointment date but the staff were very kind, patient, and…read moreaccommodating. They worked quickly, and the staff seemed to have a very good work pace and ambience. If your insurance covers the images of your eyes (versus dilation with the brown liquid), do it. Best $39 I ever spent!!! And the only fee I had to pay out of pocket. I usually order frames and lenses out of pocket online, but Christine was very helpful, patient, and listened to what I preferred in frames, shape, color, etc. I will probably return as long as my insurance covers it. The staff were really great and kind. Informative. Not pushy. And in a convenient area for anyone in Cypress or Northwest Houston. Right beside 290 and very close to 99. Definitely recommend!

It's not easy to get your rx emailed. I called at 12:25pm, then at 12:57pm, then at 1:30pm. Only…read moreone person is able to email my prescription to me and I'm out of state on vacation and trying not to waste time dealing with this. At this rate it's been over an hour for an email. The first excuse was the weather and now it's a lunch break and I'll receive it in 10-15 mins. Which is past that time now. I'm disappointed in the lack of cross training or responsibility. Surely someone else can email me my prescription. It's 2:13pm and still no email. I've given up and moved on. I'll pay for a new prescription at this rate.