I'm 60, a painter with a BFA from SAIC, have been an artist for 40+ years. I came to this store to…read morere-up my entire palette of Golden fluid acrylics and maybe pick up some of the new OPEN acrylics while I was at it. We were first stopped just inside the door by one friendly associate who welcomed/greeted us and recited a long menu of store specials and their back to school sale, and if we need help she's right over there at the counter for us. We were like, ok, got it, thanks! I knew what I needed and just wanted to see the colors I was buying in person, so I start shopping. Less than a minute later here's another associate, another WELCOME here's ALL our sales and our BACK TO SCHOOL SALE and if you need ANYTHING we're right over HERE by the counter! Okay, I said, thank you, that's great. I smiled and again I tried to start shopping. Another thirty seconds and here's another associate who gives me, AGAIN, the welcome/sales sales sales/we're over HERE by the cash register if you need anything! (Where ELSE am I going to go look for assistance? The deli next door at Whole Foods?) Unable to concentrate on selecting my paints, I went to give my husband the three things I had managed to pick up and was stopped by another associate who gave us both the same sales speech AGAIN. It was as though the entire shift was actively preventing me from finding the materials I was there, cash in pocket, struggling to buy. Yes, I did start getting terse and snippy when I was just repeatedly approached with the very same canned spam sales pitch by multiple ridiculously aggressive associates, because it was incredibly annoying. Maybe they thought I was shoplifting? One associate who had already given us the sales speech and apparently taken offense at my manner then approached me when I was by myself (of course) still trying to look at the Goldens. In a voice dripping with contempt, they slowly and deliberately gave me the same speech yet again. That's not creepy or confrontational, is it. Refusing to make eye contact with them, I squinted at the tube in my hands and said again, great, thanks, got it. We were in the store for maybe five minutes, seriously, for all of that. The contemptuous confrontational person came to the door while I was outside waiting for my husband, and stood with phone in hand, watching me with a little smile, seemingly texting. So on top of all that I'm sure I'm the new Karen on some sad social media site somewhere. And then we drove to the Schaumburg Blick, which is awesome with associates who are allowed to speak normally to customers and let them shop, and I bought all the rest of my paint there.

Still a great store, but uh. Guys, update your voicemail! "As we head into Covid lockdown..." Not…read moretimely!

First off the Store Manager Bob is very arrogant person. The day I was in he was helping a…read morecustomer. Then when the customer went to continue their shopping, he (Bob) turned to another employee and mutter "What does this lady want me to do her shopping for her?" Second If something is broken. They don't mark down the price. They just have another employee glue the item back and sell it for full price. Third and last sometimes there is only 4 people working. So if you need help good luck.

Such a great store!…read more It so nice to have a different option for crafts and supplies. You're guaranteed to find something interesting in this place. Staff was super helpful & friendly. It's kind of difficult to navigate through the store. There's so much stuff to look at. It can be a bit overwhelming, but strangely in a comforting way. Definitely worth checking out. Especially if you know you need something, but don't know what it is yet till you see it.

Have used Reprographics for several years for my business printing needs. They offer different…read morepaper thicknesses and finishes to make the printed materials look GREAT! From 8.5 x 11 to 11x 17 and then folded, the staff delivers time after time. Turn around time is excellent and Herman is the best when it comes to detail.

Poor customer support, they refused to replace an oil paint brush which fell apart for no reason, I…read morewould not have called and asked but the brush was not cheap, had high hopes but don't think I will be going there anymore when I could order everything and more online.

Huge place for everything crafting! Lots of selection. However, I was looking for a particular…read morecrafting piece and I had to track down like 4 employees to figure out where this was. Finally I had to search it on their app and ask for the sku number to find it. But eventually I did. I was just sent in 4 different locations before I found it But overall it's clean and lots of options.

12:30 in the afternoon and 3 people are in line behind a lady returning many things. Employees…read morewalking around are moving stuff around instead of helping move people out of the store. Why are customers waiting in line for long periods of time? Instead of employees stocking shelves why can't they stop ring up customer and go back to it later. There are too many employees on the floor to make customers wait. The return line should always be separate.

I love this place. This place helped me find the best birthday card for my aunts upcoming birthday…read more They had its own DIY project area as well as other small gifts and accessories. All in all its a great casual place to visit

How lucky am I that I live so close to this cool crafty store? I would not describe myself as a…read morecrafty, DIY girl but Paper Source sure makes it look like I am! They have the cutest, most unique, funky, fun, vibrant wrapping paper, ribbon and cards for all occasions. The customer service was great too. Personable and addressed my needs. Keep being awesome Paper Source! Attention in in the details my friends!

Thank you for opening this place. What a great idea to help recycle art supplies. I find it a great…read moreplace to pick up materials for my kids.

My daughter loved this place! I wish we lived closer. I love the idea of having a place that…read morerecycles your arts and crafts materials. They even take donations at the end of the month. The last two weeks of the month. My daughter loves to journal and needed scrap booking matetials. She saw TW online and wanted to check it out. There's even a free section for teachers. Great place for Our Planet!

Writing as a former teacher and a true beginner this is not the place to start. It's very…read moreexpensive, sitting for 3 hours is hard and the place is far from being clean. I was told that all supplies were "included " nothing was said about paper for watercolor, $30.00 extra. I find it rude to be told that this or that brush is 80 or 100$ , why then give it to a beginner it only adds to the stress. The project became what he saw not what I saw. I was so tense and stressed out that I didn't go back for the last class! I feel taken advantage of and believe that a 70$ refund is more than fair. Classes for beginners should include how to hold a brush right from the beginning , paints used were not even given the correct names, etc, etc, ; class should be fun! They were Not!

I've been taking classes from Len for 2 years and I can't recommend it enough. When I saw the…read moreamazing work he gets out of his youngest (school age) students, I knew he would be an excellent instructor. I love this place, and the great sense of camaraderie among the students.

Instructors are not trained very well in accommodating their beginner students. 0 stars.read more

My husband was there on May 8 and posed for the students and for Frankie Johnson Frankie's is the…read moreowner so hers was amazing but all of the students got him spot on! Frankie is obviously a wonderful teacher! Very, very happy! Good job with your students they captured him perfectly!!!

An artist's playground in the middle of the city. The selection is huge across two floors. I…read moreespecially love perusing the pens, pastels and pencils. I recommend stopping by even if you don't have a project in mind. Dillydally a little.

Fun, and inviting display and atmosphere. If you're looking for light, entertaining gifts even for…read morethe non-artsy person, you'll find something here. It's relatively small so you won't find a full range of supply like they did back when they where on State street. Friendly staff.

Closed years ago! Barbara retired. Was a great place to get what you needed in cross stitch.read more

Dedicated needlework stores are few and far between these days, and I'm lucky I have such a good…read moreone near me. The sign on the store reads "For Those Addicted to Cross Stitch," and there are certainly a lot of cross stitch patterns and supplies, but you can also find needlepoint, hardanger, needlepunch and supplies for other needlework techniques there, too. Not every designer is carried (you would need a HUGE store to accomplish that), but new merchandise comes in frequently, and Barb, the owner, will gladly order anything she doesn't have in the shop. And speaking about Barb, she is one of the friendliest people I've met. She knows all of her customers by name, and I have never seen her in a bad mood. Her staff are equally as friendly. You are always greeted when you come in, and you have only to ask for help, but no one hovers over you. The shop may be a little tricky for first-time shoppers to find. Beacon is a small side street just a couple of blocks west of LaGrange Road, and they are on the second floor--no street-level storefront. But once you find it, you'll see it was worth the effort to look for it.