I took my first quilt to be quilted to Susan's Longarm Design Studio and was extremely satisfied…read morewith all aspects of her business. The care and attention to every detail was superb! Her communication with me regarding my choices was excellent, and her professionalism and knowledge are very evident. The quality of my finished quilt is beyond beautiful! In fact, I am sending my recently completed quilt to her studio this week! I know that the results will once again be amazing! Thank you, Susan, for your beautiful work!

From the owner: Longarm Quilter Longarm quilting service for pieced quilt…read moretops. I provide edge to edge computerized quilting designs. I have a quick turnaround time to get your quilt tops back to you. I have many digital designs to choose from. I will treat your quilt top as if it was my own. I have a rewards program for your 3rd quilt top.Quilting to bring magic to your quilt tops!

I love this little shop! They have a wide selection of yarns and it's a gathering spot for…read morecommunity. The owner is a lovely, knowledgeable woman with a kind heart. I went in desperate with a damaged sweater I had made. She stopped what she was doing and spent over an hour both helping me fix my sweater and assisting me with a pattern I didn't understand. She even stayed late after the shop was supposed to close. I will do everything I can to support this lovely business.

This place is really great and the owner is so lovely and helpful. I am so happy to find this…read morestore. When you're making pieces that you want to last for many years you look for quality yarn and they have top set yarns, roving materials, looms etc. If you are into the fiber arts you will not be disappointed with this gem! Can't wait to go back!

About a decade ago I hired B & B Upholstery to do work for me. BACK THEN "I did not have…read moreproblems"with their customer service, lack of professionalism/communication poor workmanship and not completing the work as ordered.  Now a decade later: "Contract, Customer Service, Repair, Delivery, Guarantee and Service issues" read below! I contacted B & B Upholstery again this year (late Feb 2020) to do some work for me replacing fabric, which I provided for my seat cushions of sofa and loveseat, make modern arm covers for sofa and loveseat, replacing fabric on two bar chairs, make patio cushions exactly like my old seat cushions) and replace black lining on the bottom of kitchen chairs. They did not charge me for the replacement of the black lining, that is the ONLY thing they did nice and neat. They picked up my sofa, loveseat and bar chairs around March 6th. Then the pandemic hit later in March. I contacted them prior to the Governors in Illinois and Indiana shutting down everything. Due to not having any furniture in my living room. The son of one of the owners did NOT respond to my call or text. I did not get my furniture until April 15th. Then did not tell me in advance that they could NOT come into my home. They placed the furniture outside my door, left me to lift and moving this heavy furniture myself. My sofa and loveseat is from the 90's very heavy. If I had known in advance I could've arranged to have someone home to move the furniture for me. They had zero consideration of my weakness in left arm and leg.  THEY DAMAGED the bottom of my sofa, damaged the fabric on the back of my sofa and loveseat. My installation of the replacement fabric on sofa/loveseat and arm covers poorly done work and new fabric on my bar chairs is NOTHING LIKE my old chairs, far from neat.  The patio cushions are shorter in length and not designed as I asked. I was told by one of the owners they would resolve their mistakes with my sofa, loveseat and bar chairs once pandemic starts to improve. They came to get my patio cushions on April 16th and had them for 6 weeks and zero communication unless I texted them. The patio cushions was delivered on May 28th. Then he didn't even try to look at the mistakes made by them, though he stated to me on April 16th he would resolve them. Then on May 28th different words.  Unacceptable and will no longer hire or recommend them again to anyone. I received no apology and spent over $1500.00 paid in advance on March 4th lesson learned. June 10. 2020 "ADDITIONAL UPDATE" I have attached a copy of my sales receipt as you will see the salesman did not state anything about any excessive peeling/damages being present at the time of pickup. My furniture did NOT HAVE ALL THE EXCESSIVE PEELING, until they returned them to me. When time allows, I will attempt to locate that receipt from a decade ago. I shared my experience, transparency is important NOT malice. I also have our text message conversations in my file. Then after I posted my review on 6/6/2020, I received a text from B & B Upholstery stating to me, how can I call myself a Christian and that I lied on them. The pictures, receipt and text messages does not lie and neither would I, not worth the time. Take care everyone.

I do not recommend this business nor its unprofessional & rude owner, Juan. This is my 1st time…read moredoing business with this service. I brought my ottoman in for upholstery replacement, 1 month ago. Ticket written by owner had inadequate info written, which made me nervous, as work mistakes can be made w/o properly detailed information written on the ticket. All work project tickets should always have full details, (like description of item, details of work requested, etc.) Nothing detailed was written on the work ticket. Material was already bought by me (customer) and given to owner for work completion. He stated he only accepted cash, which made me even more apprehensive but I persuade the business transaction with the benefit of the doubt anyhow. 2 weeks later, Juan called & stated the work was done. I relayed to him that I'll contact him when I am ready to pick up it up, as I'm currently recovering from pneumonia: he stated OK. A week later, at 4pm on 2-9-2019, he called again but didn't leave a message. Seeing that his phone was a cell #, I sent him a text message & reminded him, from our last conversation, that I'd pick up the item when I recovered. He didn't respond to my 2 texts. Since he choose to not respond to my texts, I called to speak with him: he was condescending & snickering on the phone when I asked if he received my texts, which he didn't refused to answer my question, (rude & arrogant). I asked him because I had no way of knowing if he even received my texts. I asked why he was calling me & he nervously answered if I was going to pick up the item: I reminded him that I already told him that I would call him once I recovered. He made his 2nd offer to deliver the ottoman & I declined the offer again, saying I would pick it up later. Needless to say, I was agitated that this man was being so pushy, after I made it clear on how it would be handled. After that negative experience with him on the phone & him not answering my texts, I was even more apprehensive about doing business with him, with many red flags evident. I sent him another text immediately after our phone conversation, asking him to verify our phone conversation: no answer from him. I sent another text, (again, in case he did not receive the 1st text as I was not sure if he received it) & he continued to ignored any texts I sent. At that point, it was clear that he was intentionally ignoring the process of me trying to communicate with him & reminded him that communication is part of doing business & if he continued to ignore my texts, I couldn't recommend his services. Still, no answer. (All he had to do was just verify with me on text of our phone conversation because the ticket he wrote to me initially had nothing on the ticket for me to properly document that my item was, indeed, at his shop. It created doubts for me to know if this business was legit or not). I left it alone at that point, knowing I will not recommend his services. 3 hours later, he finally answered my texts in a rude, condescending unprofessional manner saying, "I don't know if u have a smart phone but if u do u can see that I read ur messages!!!! U already told me u will call me when ur ok. U don't have to respond. I'm trying to b nice n deliver ur piece for free." ...WOW. (See attached pictures). 1. In the end, my reply to him was, "Yes, I do own a Smart phone, in fact, a Samsung Android, however, I had already chosen to previously disconnect that phone option of notification for people to read my texts and for them to read mine, for personal reasons." The fact that he made the assumption that I could see that he was able to see my texts, was wrong. His unprofessional approach to me on texts was uncalled for when using 4 exclamation points, indicating aggressive mannerism on his part. 2. He stated he was "trying to be nice by delivering my item for free". I was never made aware that delivery was free. I found his business initially from the streets driving by locally, not from a random internet search to his site. After that incident, I checked out the site & read that it is part of business to pickup/deliver for free, not as an option he attempted to use as an manipulative tactic, "trying to b nice". Part of doing business is to ensure the customer of all communications are answered, maintaining a professional demeanor & making sure the entire transaction process is positive: I can say this didn't happen with Juan. I suggest to anyone to look elsewhere as dealing with a bad temperamental attitude of Juan was enough is uncalled for. UPDATE 2/5: Juan texted me aggressively insisting on delivering to my house as it was in his car. I again refused his delivery offer: he refused to let me pick it up & stated it wasn't available for me to pick it up. I texted him my husband would handle it then or I go to the authorities if he continued to hold my item hostage. He promptly lied to me & said the item was at his shop.

I had a childhood chair refurbished and recovered for my son's room and the entire process was…read moreseamless. Not only did Efrain come and pick-up and deliver the chair, but he also worked with us to special order fabric that met my vision. The overall process was quick and smooth and the chair turned out fabulous!

Overpriced. I worked with the owner Efrain Sr.who took my order. When I reached out to him…read moreregarding my order not being completed, my text messages and phone calls were ignored. As you will see in the photo the legs on the ottoman were completely left the original color and paint drippings on the arm of the chair. I simply wanted Ancor to fix the probably.

Great service, many options to bring in your own gear/ garments and have it embroidered or they…read morehave a fairly large selection of garments and gear they can order for you as well. Service was reasonably fast; we were made to feel important as a customer, and you don't get that often these days. Everyone loved the new stuff and I was surprised at no minimum for embroidery services as our order was not huge, and sometimes we just need a few things run throughout the year along with our larger orders. Wow, they really impressed me, I highly recommend and will use them moving forward. Also I dealt with real people, local business of 27 years. That says something. Hope this helped ya all.

Need to have hats embroidered for company promotion and Jeff saved the day! Very responsive to…read moreartwork questions in my order. Everything came in when expected, and looked great! Highly recommend and we will definitely be using JC Embroidery again!

My car seat need work, good people to deal with. too far from me. whish them best luck.read more

I HAVE to write a review because of the amazing work that Servge did. He arrived on time and was…read moremeticulous in painting over a very noticeable scratch on my beloved leather chair. He was an artist who gave it his all. When he was done, I couldn't see the scratch at all; it had been very conspicuous. I am so glad I contacted UU. The other company was going to charge me more and casually suggested just doing a patch--which would have looked far worse! Highly recommend!

I first contacted a local guy, went over the job and sent sent pics and not even a call back. Then…read moreI contacted B&B upolstery. Christan happened to be in the area and stopped by that very day. We went over the job, struck a deal and picked out the material. He took them with him and did a "great" job. Very fast turn around time and Donna couldn't be happier. B&B will certainly be our go to for any other upholstery work. 5*

I had 8 Chromcraft chairs reupholstered. The chairs look beautiful but I am waiting on stain and a…read morepart for one Chromcraft chair. Included in my price, I was to receive the leftover stain and swivel/tilt part for chair. I am still waiting on that. I wanted to cover wood on the table side and recoat arms of chairs. I was told it should come in "about a week or so" after delivery of chairs. Chairs were delivered on 10-16-2024. I texted Christian on 10-25, 11-13, 12-9, 12-17, and 1-8-2025 asking about the part and to receive the additional stain. I called and left a message in November and my call was returned that after Thanksgiving he would get back to me. I left another message on (219)678-1141 on 1-13-2025. Customer service was great until they received my payment. I am hoping to hear but i am still waiting.

Leo's Upholstery are absolutely the BEST upholsterers around! The quality and craftsmanship is…read moresuperb. They are timely as well.

Frank and his team did a fantastic job on this beauty! Would recommend this company highlyread more