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    Lakeshore Surgical Center

    2.0 (4 reviews)

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    Northeast Georgia Health System

    Northeast Georgia Health System

    2.2
    (70 reviews)
    14.2 mi

    Fast forward 5 years to NEGMC Braselton and what a difference in the quality of care and attention…read moregiven here at the hospital. 5 yrs ago, this place was brand new and I was dealing with my mother who is ill and passed away in 2021 this place was not up and going yet and the experience in the ER was shockingly unacceptable. April 22, five years later, I live in Winder now and I had a heart attack and my son took me to Winder Hospital where they didn't have a heart surgeon available. I was rushed over here to Braselton to the ER for emergency surgery and then spent the last three days in ICU, recovering from an unexpected heart attack and experience. I never thought I would have to go through. The staff here has been phenomenal. From the surgery by Dr Patel to the nurses who care for me for three days I had unbelievable care, my day nurse Deborah was outstanding and having never spent time in intensive care. They made it as pleasant as could be. Having met my first major medical issue in years, I thought it necessary to give this hospital a a review from the patient's side, not from a caregiver side, which is a totally different perspective. From being loaded in the ambulance and Winder and Durban over here that only was the Winder staff on point and supportive, the ambulance, driver and support in the back was comforting, and kept me calm, to the welcoming at the ER and finding my way to awaiting surgeons standing in the hallway to perform emergency surgery, I remained comfortable, the staff, and I wish I could name them. All allowed me to get through this experience to a quick recovery that I cannot be more appreciative of. And although I haven't got the bill, which will probably put me back in the hospital. I was reminded each time they ripped hair for to put new sticky pads on that. This was a free wax job, if losing a few hairs was the worst part of the process. I think I can live with that. Thank you all for a fantastic job. Most appreciative and humbled.!!!

    This E.R. has a rogue "nurse" (who evidently goes by the name of "DJ"). She identified herself as…read morea "nurse" (but I honestly don't know what her "title" really was). She kept coming into my room and severely criticizing the doctor who was in charge of me. She made all sorts of crazy claims about him, and she really wanted me to know how bad of a person AND a doctor that he was. I was shocked. I liked the doctor. He was very thorough, friendly, and professional. Yet all afternoon she would come in telling me that "he was ignoring (me)", that she "was left alone to care for me", (and much worse) etc. She also told me horrible things about the hospital, and their management. She repeated her "ranting visits" for hours. I felt like I was in that movie "Misery", stuck there...with this angry woman. Her bizarre behaviors and angry comments were very disturbing (needless to say). I was already in pain, and she added a lot of unnecessary stress and anxiety to my "visit". I have called the hospital several times over the past week about what happened, but they haven't returned ONE of my calls.

    Photos
    Cute origami at front desk
    Cute origami at front desk
    Find our Byrds!
    Find our Byrds!
    Hallway near entrance ( ER side)

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    Hallway near entrance ( ER side)
    Northside Hospital Gwinnett - Lawrenceville

    Northside Hospital Gwinnett - Lawrenceville

    1.9
    (249 reviews)
    27.8 mi

    I want to take a moment to thank the staff at Northside Hospital Gwinnett, especially the PC Unit…read more1200. First, I want to recognize the Emergency Room staff. They were prompt and immediately saw about my mother, Miss Dennis, and made sure she was admitted and received the attention she needed. In moments like that, quick action means everything to a family. I also want to recognize the attending physician, Dr. Herschel W. Smith, who admitted my mother to the PC Unit. He was amazing. He saw the need for immediate care and made sure my mother was taken care of and placed where she needed to be. His attention and action made a real difference for our family. One nurse stood out the most -- Nurse Charlize. She truly understood her assignment. During a very stressful time while my mother was being cared for, I had many questions and a lot of emotions. Even when there were things she could not answer because she wasn't the doctor, she reassured me and helped calm my spirit. She listened, not just as a nurse but as a compassionate human being. I was even able to share some personal things that were weighing on me, and she took the time to hear me. That kind of care matters more than people realize. I have been a private nurse in the state of Georgia for 26 years and have worked with many families, including some of the wealthiest in Buckhead. I left that work to care for my own mother, and I know firsthand that true caregiving requires passion, patience, and heart. Nurse Charlize showed all of those qualities. To the doctors, I apologize if my frustration showed. I just wished I had understood more about my mother's condition sooner rather than waiting many hours for answers. But I appreciate that the team continued working toward the best care. Moments like these reveal people's character. When someone is frustrated, it takes a special person not to respond with the same energy. Nurse Charlize handled everything with professionalism and grace. Thank you, Northside, for caring not only for my mother but also for the family standing beside the patient. That compassion matters. -- Author M. Clark

    I am going to take this review back to 2023 and just give a few of the details and what prompted me…read moreto write this was my recent experience at Nside Gwinnett. When my Mother with ALZ was admitted to this hospital with a severe UTI in 2023, she could talk, walk, eat and urinate when she was admitted, after almost 3 weeks she was sent home on hospice with a catheter and no longer could walk, eat or talk. After a week in the hospital, due to me having to ask why no one had been in to get her up to walk, the physical therapist team finally came one time to get her out of bed and to get her to stand up, but she had become immobile. There was no communication with Drs to keep me updated! I asked the female Dr. when she was being dismissed if her UTI was cleared up and I swear she said we don't check that with an explanation that did not make sense. I was there 90 percent of the time, but I lived close by and would go home to take shower. There was a different Dr every day and one had switched up her bp meds which she had a reaction to with out discussing with me with me and she went down hill after this episode. Needless to say my precious Mother was sent home to die which she did on 4/21/23. I also discovered a huge black bruise on the top of her arm when we got home. I do not recommend this hospital to any one. Oh it looks beautiful from the exterior, but trust me, all smoke and mirrors! I will be following up with my personal experience on May 6, 2026.

    Photos
    Leaving Northside Emergency Annex building after receiving 5-star treatment over the weekend.
    Leaving Northside Emergency Annex building after receiving 5-star treatment over the weekend.
    Northside Hospital Gwinnett - Lawrenceville
    Northside Hospital Gwinnett - Lawrenceville

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    Lakeshore Surgical Center - hospitals - Updated June 2026

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