Absolute worst experience. Bought a used 2019 A6. Was lied to when purchasing and no sense of…read moreaccountability to make it right. It had a sensor warning light on when purchased that was blamed on it "being dirty". 3 years later not resolved. I've had it back multiple times and they keep the car for months with no communication nor plan to resolve.

Service** Courteous,…read moreknowledgeable and reasonably priced. They provided courtesy shuttle to and back from work. The service work came under the price that they quoted me. I would be happy to go back here for my Audi service needs.

Bought a car from them thru Carsandbids. Condition did not come close to matching the pics they…read moreused. They did not disclose multiple oil leaks that could not be missed. THE TIRES ARE DATED 2008!!!!! That is super dangerous. I honestly don't think they ever saw the car before I bought it from them. The car also stinks like cigarette smoke so bad it hits you in the face when you open the trunk. Best part is I still can't get them to tell me when or if I'm going to get the title. It's been 3+ weeks and I can't get any info. One more thing, The car was delivered from PA to MA BEFORE I was even told that it was on it's way. I did ask daily btw.

Bought our second Volvo XC90 T6. Albert, from Pennant Motors gave us a great deal. Super nice car!…read more Clean and runs well. Quick and easy purchase. Great customer service. Send Albert an email. albert@pennantmotors.com

The store was wonderful and inviting. My sales associate was John Bizzaro, dude was awesome! Being…read morea fellow anime enthusiast made the entire experience 100x more enjoyable!

Justin was great to work with. His communication was quick and helpful. He helped us get into our…read morevehicle in only a couple of days after getting it in...servicing what was needed and getting it detailed for us. I am confident I can call Justin whenever I need something and he'll help me out.

Firestone has been a godsend for me. For one, there operating hours make it convenient to schedule…read moreappointments. Two, they are honest and do quality work. I highly recommend!

Terrible, twisted my tie rod boots around the rack and pinion. Would not recommend, good for time…read moreavailability, but if there's no consideration for people's cars you can forget having anywheres near 5 stars. 1 star is adequate enough.

I wish I could give this business a ZERO rating!! We purchased a preowned Volvo XC90 on November…read more18th, at the end of that business day. Vehicle came with a 30-day warranty. (1000 miles 50/50 for major components). The signing of the papers and the inspection were brief as the dealer told us they support their cars and used cars go through a very comprehensive inspection process, (plus we wanted to respect their time for staying to the last minute to close, plus we were told they will support us for 30-days. We drove 90 miles to pick up the car. Having a high level of trust in people, and when buying from a dealer, one would think you are covered and taken care of. After driving it home that evening, we noticed something just didn't seem right. My husband immediately called the next morning asking for support (including sending them videos of the engine issues). Sales, Sales Manager, Finance Manager, Service, General Manager all ignoring my voicemails and emails, as we got passed back and forth and ignored for days. The dealership staff that we dealt with, all the way up to the General Manager continues to ignore my emails and voicemails. After speaking to and sending a lengthly email to Ed the GM, he acted like he knew nothing about my situation, rushing the call, saying he will look into to it, and rudely hanging up! They dismissed our request for support and we had to put $1800 into a vehicle that was only owned for 15 hours with less than 100 miles of driving. The staff was absolutely rude. Horrible customer service!! I would never recommend buying anything from this dealership! I have purchased dozens of vehicles in my years and this by far is the worst experience I've ever had. They are not interested in making it right and just don't care! 3-weeks later and zero resolution or support! I waited to submit this review, believing they would make it right and they have not even tried!

I had a wonderful experience when we bought our Explorer from Bob Ferrando! Scott Wolfe helped us…read morewhen we couldn't find what we were looking for- so he suggested special ordered our explorer, he searched all over the US and was able to locate the exact style we were looking for and it was delivered a few days later and everything was perfect! If you are looking for small town, salt of the earth, non pushy and bend over backward to do their best to get what you're looking for. Definitely head to Bob Ferrando! And Ask for Scott Wolfe

Etzel's Automotive in Waterford, PA is hands-down the best shop around. Billy and Heidi are…read moreterrific business owners -- fair, honest, and genuinely committed to taking care of their customers. Their service is always top-notch, their prices are low and reasonable, and they never try to sell you anything you don't need. I'm a repeat customer and this is the only place I'll take my vehicles. If you want reliable work from people you can trust, Etzel's Automotive is the place to go!

Great service, Fair Prices, & Good Work! Best Around!!!!!! You can always count on your car being…read moreready when they tell you.

Took my car in needed sensor. Got it back sensor still not fixed. Had my car for 1 months. Ket…read moregiving excuses why my car wasn't done! And when I finally got my car back and went in my glovebox I noticed that someone took my vapes smoked and replaced with empty ones. I have a card for them. I forgot they were in there or I would of taken them out. He told me they lock car doors at night. Said he had cameras and would check. Never heard back from him. So you be the judge!!!

Great service, honest mechanic, great price for a great service! Always bring my car here, always…read morewill!

I just stopped to look and AnnMarie started talking to me. I ended up buying the brand new Nissan…read moreKicks and I absolutely love it. She was awesome and fun to work with and I had such a great experience.

Family member took a car in for a normal transmission oil service. The vehicle was fine prior and…read morethen after the transmission failed within 150-200 miles. A 2016 model Nissan, but was entirely fine prior. At least the so called mechanics there would recognize a problem or known issue and recommend not to do the oil exchange or check out the transmission prior to. Unprofessionally unprofessional by any standard of mechanic. Go to a back yard guy.