I went and saw Dr. Schultz today for the first time since she made the switch to Northwestern…read more Here are a few reasons I think Dr. Schultz is fabulous: * I ran into a friend and mutual patient of Dr. Schultz. She had called first thing because of a painful ear ache and Dr. Schultz squeezed her in. Many of the doctors I've seen in the past would just tell you they were booked and send you off to immediate care. * There was some confusion as to whether her old office sent over my records as requested. I've always assumed that doctors cram before seeing a patient, reminding themselves what their health issues are and personal tidbits. Not Dr. Schultz, she's the real deal, she was fuzzy on a few minor things, but remembered the important stuff! * Northwestern has this system called Relay Health, she explained that I can get info electronically, communicate with the office, and schedule appointments through it. She also went through the security features of the site and told me what steps I could skip to make getting set up quicker. All of that combined with how nice and friendly she is makes Dr. Schultz one fabulous doc. And like others have said the people she's referred me to have always been top notch!

It's a solid 4 because Dr Schultz is always nice and personable and answers all of my questions…read more The one minus star is due to (1) super super slow check in at front desk, and (2) they have the most retarded queuing/waiting system. When I went there last week, they checked me and another girl in at the same time, let us into the office at the same time, and our waiting rooms were next to each other. Apparently we both had an 8am appointment with Dr. Schultz, and for some reason she decided to see the other girl first. So it was me, by myself, waiting in the room next door, for about 25min. And I could clearly hear the girl talking with the doctor next door. I mean we all know people can't appear in two places at the same time, so why would you make two appointments at the same time available to patients? It's an inefficient use of my time and it's an inefficient use of the resources at the office.

I've been going to Michigan Ave Primary Care for almost a year now, and every visit has been a…read moregreat experience. While the co-pays can feel a bit high (though I'll admit I'm not the most well-versed in health insurance), it's absolutely worth it to have a team that genuinely cares for your well-being. From the front desk staff to the nurses, everyone is professional, kind, and efficient. I've been seeing Dr. Lester Montesa, and I can't recommend him enough. He's thorough, professional, and truly cares about his patients' health. The only gripe I had was the bloodwork I got done was a little rough and I was pretty badly bruised on my arm where the needle went in. If you're looking for a reliable primary care provider in the area, this is the place to go and Dr.Montesa is the one to see!

I went in to see Dr. Kim for a potential thyroid issue. She was very thorough and nice, and ordered…read moreseveral labs. I got my lab results back the next day. She told me I'd get her interpretation of the labs back with in the next week, however, it took 3 weeks, multiple phone calls, and a message on the portal to get them.

I think I found the best internist, EVER. Setting up an appointment was a breeze - the…read morereceptionist, Angie, is a sweetheart, and she was able to squeeze me in when luckily there was a cancellation. The office is located off of St. Clair in the Northwestern Memorial building (and there is validated parking available); the office is very cute, clean, and modern, and I waited less than 10 minutes after my scheduled time (which is pretty much unheard of; the receptionist also apologized which I thought was ridiculous!). I filled out basic medical history and such on their patient portal beforehand, which I thought was quite convenient and makes things more efficient. I was really excited with all the raving reviews on not only on Yelp, but on other health websites that rated Dr. O'Mara. When the doc walked in, she was extremely nice, very knowledgeable, straightforward, a great listener, gentle, professional, and very informative. She listened to all of my health issues as well as my thoughts and opinions, and basically gave me a plan of action. She took her time with me, asking questions, and the whole time, I was not felt rushed! The best thing is that she was very genuine and I was extremely comfortable, being a new patient with all these high expectations! There is a lab on-site, and the phlebotomist, Lauren P., was so sweet and kind, and drawing blood was not at all uncomfortable (considering I have a very low threshold of pain and am such a pansy!). Dr. O'Mara and everyone on staff seems to be extremely detail-oriented and organized (which I absolutely love). The high ratings on the doc do not do her justice - she really is AWESOME. I have a follow-up next week am actually looking forward to a doctor's appointment - isn't that crazy?! I am looking forward in being Dr. O'Mara's patient for years to come! +ask for Angie, the receptionist :D +Dr. O'Mara = AWESOME +limited parking (park at garage)

I wish I could give Dr. O'Mara higher praise than 5 stars. I have recommended friends and…read morecoworkers alike, and now I recommend her to you. Dr. O'Mara's office is a clean, modern one-physician practice. She exhibits all of the professionalism and knowledge I have come to expect and appreciate from Northwestern practitioners and affiliates. I was randomly assigned to her through Northwestern's physician referral practice after I suffered a serious medical event and I was shocked by how great my experiences with her have been. My initial consultation was in her office, where she interviewed me about all of my health concerns, family history, and really took the time to get to know both me as a person and my health issues. Despite a relatively complicated health history, Dr. O'Mara has gone above and beyond. She takes the time to research issues about my medicine and listens to my questions, no matter how silly they may seem to me, in a non judgmental environment. She has followed up on problems or before procedures through phone calls about things I, at times, hadn't even thought about. She is always eager to explain these things to me. She truly cares about her patient's well being and happiness -- even following up on what I thought about places she had sent me for a referral. In short, I have never received this level of care with any doctor before. Her assistant, Angie, is also very nice and helpful. To top it off, it's extremely easy to make appointments here, and Dr. O'Mara keeps an electronic portal where you can ask her questions, view your test results quickly, and access other features from your visits. If you need a new internal medicine doctor, visit Dr. O'Mara.

He's the best. Smart. Listens. Prepares. Cares. Helpful. Common sense. Was referred to me…read more Took a long time to find a great PCP.

Dr. Lee is the best! I am so glad he is relatively young so I can keep coming to him for years to…read morecome! I'm originally from CA so I was very bummed that I had to find a new doctor. Luckily, Dr. Lee was available when I had one of my many medical issues. He was thorough and friendly and easy to talk to. I've probably seen him way too many times since initially meeting with him two years ago. When I was deathly sick with the flu this December, I called up the office after hours number to reach any doctor (this was approximately 8pm). I was told a doctor would call me back. I was thinking a general doctor on call would call me, but at around 8:30pm, Dr. Lee called me!!!!! What service!!! I was so impressed. He even remembered to ask me about my other health issues in addition to the one I had called about that day. What a great memory! A really great doctor! I'm hoping everyone wont be calling him up now that I've written this, but I have to give credit where credit is due!!

stay away from this location. office experience was non-existent at this location. physically…read morestopped in to make an appointment and was told "you need to make an appointment with a primary care physician and be referred to us". have been to other facilities in other states and have never been turned away.

The medical staff is good but you're paying a fee to get appointments in a timely manner, which…read moredoesn't usually. If I wanted to see my provider, I would have had to wait three days. So, I opted for a provider that I didn't know, and the appointment was cancelled 45 minutes before my scheduled time. The office called and left an empty voice message. They did email me but that was long after I left my house to get there. No real responsibility taken by the front staff. I was told the Dr. Moscowitz doesn't perform the procedure that I needed. If that's the case, there should be forewarned in advance. I was told a manager would call me-I doubt that will happen and if it does, it doesn't change the fact that I am still in pain and that they wasted my time.

Dr. Betman is truly exceptional. When I first started seeing her, she was also treating my…read morecoworker. We had both come in for asthma issues, but Dr. Betman immediately recognized that my coworker wasn't experiencing asthma complications at all -- she was actually having a heart attack. My coworker didn't believe it, but Dr. Betman guided her to the ER, where they confirmed it was a heart attack. My coworker told me this story, and we both agree: Dr. Betman is the kind of life-changing doctor you want in your corner for life. A few other things I appreciate: she takes many insurance plans, is a women's health expert, teaches at Northwestern University, and refers out to excellent specialists (who also work with a wide range of insurance). Unlike most doctors, she takes the time to answer every question and treats every concern seriously. Over the years she genuinely gets to know you and cares about you -- almost like the small-town doctor you'd see in a movie. The busy office staff is perfunctory... they're not going to win awards for being "nice," as other reviewers have mentioned. But if you need treatment for serious medical issues, they are extremely competent -- which, in the end, is what matters most.

Office staff unprofessional. Dr. Betman is an independent Physician which means she doesn't use…read moreMyChart. I had 1 appointment with her. Ended up sharing my phone and MyChart info with her. Awkward. She referred me to see a cardiologist and to get an echo stress test for a low heart rate. Results were in MyChart the following day and I have yet to hear a word from Dr. Betman. It's been over a month. I am looking for another Doctor. The experience has been poor

After my doctor of 15 years moved out of state I was nervous about using a new doctor. After much…read moreresearch I decided on Dr. Ulstrup. I was not disappointed. She is not only thorough but she is compassionate. My first appointment with her was a follow up after an emergency room visit. First of all, she introduced herself as Karin, not Dr. Ulstrup. She asked great questions and actually listened to the answers. After hearing what a difficult year I was having she stopped what she was doing and said, "I'm really sorry you have been going through all of this." It was very genuine. She is also good with following up. I was supposed to go the dermatologist and had gotten busy and forgot. Her office called to remind me to make the appointment. My husband has now made an appointment with her as well. I am thoroughly impressed with Dr. Ulstrup (I still prefer calling Dr.'s "Dr.").

I'm having serious heath issues and made an appointment three months ago. At one point it was…read morecanceled but then several times confirmed. Just before I intended to travel 7h to this appointment they cancel!!! I'm getting serious doubts about ethics at Northwestern.

Fantastic bedside manner and he knows his medicine. He is very conversational, listens to your…read moresymptoms closely, he is open to suggestions about approaches, and looks up things he doesn't know. No doctor knows everything, but most have egos that get in the way of them admitting that. Dr. O'Connor isn't one of those guys. Another reason I'd give him six stars is the efficiency of his staff. I'm never on hold, he gets messages I leave, and his nurse Emily has her act together in a way that makes communication smooth and efficient. She is smart on her feet. She is incredible.

If you need good honest medical advice, Dr. O'Connor is your man. I'm confident that he cares…read moreabout the patient's health above all else. Dr. O'C has been doing everything he can to keep me healthy for 5 years now. He's not afraid to call it how he sees it. (I know I need to exercise more. I swear I'll start next month.) The rest of the staff in his office is great too. When he's out of the office I've always been able to get a quick appointment with someone else.

When our wonderful doctor of over 20 years retired I'll admit we were a little lost, after such…read moregreat care. However, my husband and I were so grateful to join Dr. Jennifer Lundgren's practice. She is as knowledgeable and caring as we had come to hope for and expect. Her joyful And warm energy made us feel like she's been looking after us for years.

I have been seeing the doctors at Internal Medicine Associates for a few years now. Each year I…read morehave Dr. Jennifer Lundgren give me a phyical exam. She is very throrough, a good listener, and, most of all, makes me feel like a valued patient. A week or so after the visit, she sends out a report discussing the lab results and offering suggestions to keep healthy. It is nice to have write-up to compare from year to year. The office staff has always been helpful when I have more immediate concerns, squeezing me in with Dr. Lundgren or her colleagues when necessary. I always appreciate this.

Doc Milstead is a great doctor. He's changed my opinion about GP. He takes time to explain things…read moreand is thorough, looking at the whole patient and addressing lifestyle as well as just acute issues. I dig him. Adding to that, the whole practice is pretty fantastic. The administrative staff is great. Not grumpy. and the phlebotomist actually remembered me and asked me how i was doing. i though they were supposed to be gruff and unfriendly. you wouldn't know it from this practice.

When you have to check a box to find a new doctor w/ your insurance plan, I won the lotto! w/…read moreall due respect to Laura L, please consider all the other reviews. There is nothing more I can add to them. In my chosen career in the food & beverage industry, random reviews can make or break your day or business. The total experince from the appointment, the office staff, the examination & follow-up including his sincerity & attention, are 5 Star. I'm surprised Dr. Milstead doesn't have a line out the door to get an appointment. Let's just keep him to ourselves....