My son is from out of province and had his spacer detach. We couldn't find the "key" for it and…read morethis orthodontist office got us in same day, fixed the issue, gave my son a new key at no charge. There aren't many things free in the world anymore and it made our day and my sons vacation more pleasant!!! Many thank you's Bellamy!

Just took my daughter in to get a FREE consultation and was blown away with the quality and depth…read moreof the preliminary interview. He did a very in-depth physical examination with a ton of documented notes (mostly high tech Ortho speak). Then a series of photographs of the teeth and then digital x-ray series. The office decor is very cool with a upmarket studio feel. The staff are very customer service centered, polite and professional. They even have great WIFI and tablets to while away the time if needed. The explanation for the braces, to correct my daughter's teeth, was thorough and not full of technical jargon. The kicker was when we got to the finances. I was pleasantly surprised at the cost for a 20 month program. I would highly recommend that you call and make an appointment soon if you have need of a great Orthodontist who is detail oriented.

My Daughter has been seeing Dr. Luu for 21 month's now…read more When I was looking for an ortho I was looking for someone with good reviews and close by. Dr. Mah was close by and so was First Impression. Didn't end up booking with Dr. Mah as they charge for a consult whereas First Impression is free! Yah.... I'm cheap (or should I say wise with my money)! But really, waive the $75, spend an hour of your time and show people your work and you are highly likely to land a $6-8k client! Booked an appointment with First Impression. When you walk into the office you are impressed at how new, clean and bright it is! The office is also lined by gorgeous photos...all taken by Dr. Luu himself! The kids are impressed there is an electronics area with various electronic devices. There is free wifi, a station for coffee and hot chocolate. I even laughed as they recently added a card stand with lots of different handmade cards (all really nice and professional looking may I add) all made by Dr. Luu's wife. It's a one stop shop! Anyhow, back to the review.... The staff are all super nice, friendly, knowledgable and service oriented. I'd have to rate it in the top 5% for service I have ever encountered, it's just that good! Our paediatric dentist's practice is partnered with an orthodontic arm so she doesn't necessarily deal with a lot of outside orthodontists. But she has mentioned to me that she is really impressed by Dr. Luu as he has sent her a few detailed letters (copy was sent to me too) telling her that it would be a good idea to bring my daughter in for a cleaning because her oral hygiene was not up to standards. The first times was maybe 4-5 months into the treatment and another time was a few months after that. After the second letter I showed my daughter the letter and told her she needed to step it up!!!! Glad to report she finally got that she needed to do a better job! I love that they switched over to an electronic appointment reminder so I get an email a week before my daughter's appointment. You confirm on the email that you can make the appointment. if you can't you just email them or call them to change. It's very efficient! It's easy to get/change an appointment since they are open wed-sat for the most part (sometimes the days change as he has an office in Whitehorse that he visits a few times a month). If I have to add a con to my review because not everything can be 100% perfect. I have had my daughter tell me she needed more elastics or a wire was bugging her AFTER the office closes on Sat, so you do have to wait until Wed which can be inconvenient, but nothing to move it below a 5 star review as hey, medical professionals need some family time too! Oh and btw, I did book one other consult with a highly rated place in Vancouver just to get a second quote. Walked in and it was an old drabby office. The orthodontist and staff weren't nearly as friendly/personable and their quote was over $1000 more than First Impression. So of course I walked out and ended up booking with First Impression.... and I'm glad I did! Anytime anyone is looking for an orthodontist in Burnaby, of course I have to refer Dr. Luu and his awesome staff! Btw, there aren't a ton of yelp reviews but check out the numerous reviews on google if you still have to think about it!! https://g.co/kgs/EjZ3uY

I had my first appointment today. They were great about getting me in soon - It was obvious that I…read moreneeded a tooth pulled. The receptionist was good, the freezing was ok, the tooth came out easy . . . I've sworn off chocolate covered almonds ;-)

I'm happy to be the first to review, it feels appropriate…read more I've been going to Dr. Witt prior to the beautiful new building and new name. I've had three bouts of braces and two of those have been through Radiant Orthodontics. I remember I was told by Dr. Witt that if everyone came in with issues like mine - he'd have a much harder job. I have to say, although I was my usual stubborn self, they supported and helped me through the 9+ years I have been seeing them. After the braces, teeth pulling, jaw surgery, and whatever else has happened to my mouth - I am content and confident in my smile. For this I have to thank them and would recommend them to anyone looking for a supportive, welcoming environment and staff!.

From the owner: Orthodontics for all ages, Damon Braces, Invisible Braces (Damon Clear), Invisible Aligners…read more(Invisalign)

Dr Helpard and his team are AMAZING! They've helped my family a lot through reconstruction surgery…read morefrom a car accident to simple braces on myself! They're wonderful and very accommodating to their patients! I recommend Shoreline Orthodontics to everyone who compliments my perfect straight teeth!

From the owner: Shoreline Orthodontics is the multi-office practice of Dr. Paul J. Helpard, proudly servicing five…read moreareas on beautiful Vancouver Island. Our clinics are located in Campbell River, Courtenay, Nanaimo, Duncan and Langford BC. We hope to make orthodontic treatment accessible to all and offer flexible financing with customized interest-free payment plans. Our practice offers a mixture of early, comprehensive and surgical treatment for all ages. We offer Invisalign aligners, traditional braces, clear braces, same-day braces and more! We are also proud to offer treatment to individuals with cleft palate and other craniofacial anomalies. At our Campbell River Location, your Doctors include Dr. Paul Helpard and Dr. Michelle Kosmowski.