I brought my dog here once and never again. He is a small dog and the crate was extra small. They…read morejustified it by saying there is a run through a dogging door. The run was covered. During my tour they told me that it was to prevent them from being picked up by a large bird. (What) They had several dogs with a large cardboard in front of the crate because they were barking too much. I had asked for a bath before bringing him home and they told me they do not give baths, first kennel I have ever been to that doesn't have a bathing option. They do allow the dogs out to play and depending on their size is which yard they go in. The report card I got when I picked him up was trash. They decided to rate my dog. Who do you think you are. My dog ended up coming home with a skin bacteria that I had to deal with from their unsanitary kennels and play areas. NEVER EVER WILL I BRING MY BABY HERE AGAIN!

I don't recommend for larger, high energy dogs who jump. My dog is sweet, not aggressive at all but…read moredoes jump (we are working on it) but the staff got upset with my dog and gave me a rude report card. Won't be bringing him back.

The BEST dog boarding facility! We've had such great experiences boarding our two dogs here. The…read morestaff is so kind, understanding, and I love how they truly care for my dogs like they were their own! The facility is clean with a large yard for play and potty time. Our dogs get so much attention and time outside, and the daily report cards give us such peace of mind too. I cannot recommend The Pet Resort at Lake Conroe enough!!

They took great care of our dogs! I would definitely use them again in the future. They kept us…read moreupdated the whole time we were gone and sent us pictures of the dogs too!

We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.

Girls at the front desk are nice but i did take my 16 year old Boston terrier here a few times and…read morethe last time that I picked him up he had a cut on his cheek and no one was able to tell me how it happened. My main worry is who is watching these dogs? And how no one was able to give me a straight answer on why and how my dog got hurt. Poor baby was anxious and scared the whole day. Went back to cancel the doggy day care plan that I had purchased, once again the girls at the front desk were understanding and cooperative but i just wouldn't risk bringing my dog here again.

Brought our pup Yogi here for the first time today for bath and nail trim. I can't say enough good…read morethings about this facility. From the moment we walked in the door I knew we made the right choice. Our dog is skittish with new experiences but they made him comfortable right from the start. We most definitely have found the perfect place.

Extremely Disappointed -- Completely Ignored What We Asked For…read more We brought our Shih Tzu in for grooming and specifically showed the groomer a picture of the haircut we wanted. We were very clear about what we were looking for. We knew our dog had some mats on his chest, and we told the groomer upfront that we understood those mats would need to be shaved out. What we did NOT agree to was having our entire dog completely shaved down. When we picked him up, we were absolutely shocked. The haircut we requested was nowhere close to what was done. He had essentially been shaved from head to toe. If the groomer determined that the matting was so extensive that they could not achieve the requested haircut, the appropriate thing to do would have been to contact us before proceeding. We could have discussed our options and made an informed decision. Instead, they made that decision for us without ever contacting us. Matting on one area of the dog does not give a groomer carte blanche to completely change the haircut without communicating with the owner. If you reach a point where you need to do something significantly different from what the customer requested, you call the customer. Period. We understand that grooming a matted dog can be difficult. We understand that sometimes mats have to be shaved out for the dog's comfort and safety. That is not the issue. The issue is the complete lack of communication and the fact that they ignored the haircut we specifically requested. We trusted them with our dog and expected them to either do what we asked or contact us if that was not possible. Instead, we were left with a dog that looked nothing like what we had asked for. We will absolutely not be returning, and I would strongly recommend that anyone using this groomer be very clear about what you want and, more importantly, make sure they agree to contact you before making any major changes to your dog's haircut. Very disappointing experience.

I've used both their daycare and boarding services, and I honestly cannot say enough good things…read moreabout the care they provide. My dog knows exactly where we're going when we get in the car, and by the time we arrive, he's practically vibrating with excitement. He runs straight to the door, ready to see his friends and start playing. As a pet parent, there's no better indication of how much a dog loves a place. One of the things I appreciate most is their temperament-testing process. I'll admit, I was a little unsure about it at first, but after seeing how successful their program is, I've become a firm believer. Willow Creek doesn't just put dogs together and hope for the best. They carefully evaluate each dog and group them based on personality, temperament, and activity level. My dog is one of the energetic pups who's always ready to play, and they do a fantastic job making sure he has compatible friends while also ensuring he gets time to rest and recharge. He always comes home happy, fulfilled, and completely exhausted. What really sets Willow Creek apart, though, is how much they genuinely care. The staff know my dog by name and greet him like family every time he arrives. Sure, he's a lovable guy, but that level of personal attention and affection speaks volumes about the culture they've created. I also love the updates and photos they share. Seeing pictures of my dog playing with his friends, enjoying a special treat like doggie ice cream or a donut, and simply having a great time gives me so much peace of mind when I'm away. And I have to mention the baths. Whatever shampoo they use is pure magic. My dog comes home looking great and smelling amazing for weeks afterward. I still haven't figured out their secret! Most importantly, I trust Willow Creek Ranch completely with the care of my dogs. While I usually board the dog I've talked about here, they've also cared for two of my other dogs. No matter the breed, size, or temperament, they've always been willing to work with both the dog and the owner to create a safe, positive experience. That level of dedication is rare. If you're looking for a place where your dog will be cared for, understood, and genuinely loved while you're away, I wholeheartedly recommend Willow Creek Ranch. For us, it's not just a daycare or boarding facility, it's part of our extended family.

Our Maggie loves coming here! She gets greeted by all her fur friends. She comes home super tired,…read moreclean, refreshed, and well rested after her sleepover and fun time with her friends. Great place! The staff takes good care of our fur baby! Thank you!

Once again, I can't say enough good things about this pet sitting service! They are the best! They…read moreeven took wonderful care of a couple of pet ducks we acquired recently. It's such a relief to know all your pet babies are in good hands while you're away!

We used Cuddle Buddies service and were very pleased. Kristine was awesome!…read more She did daily visits and sent texts with updates along with videos/photos of our pets. Highly recommend!

Love The Oaks!! My dog loves coming here and they are great at making anxious dogs feel at home.read more

The staff here is excellent. My dog has been going here for over a year, he comes home from a play…read moreday and is completely exhausted. That's hard to do with an 18 month old boxer.

Kathy is fantastic and when we go to pick up our dogs, they act like they don't want to go home…read morewith us! So they obviously love it there!

I first heard about Canine Country Campers through Lone Star Boxer Rescue. I foster boxers and had…read moreto take one to Kathy for boarding. I didn't get to see the inside of her facilities that day, but saw the well gated open land for the dogs to run around in. Later that year in the summer of 2016, I contacted Kathy as I was taking vacation, and she then allowed me to take a wonderful tour. She has a great set up inside and out! Clean and plenty of kennels with good space for the dogs. I didn't think twice about leaving my gremlins there :) She had them for about 12 days and she was readily available any time I contacted her to check on them. Kathy was the reason we didn't have to stress about the furry kids during our vacation and for that I am very grateful. If you know anything about my 3 gremlins is that they are a menace and anyone who can handle them for more than 1 day should be given a medal and eternal praise! Last but not least, Kathy does her share and offers her place to different dog rescues and that is amazing. Kathy, thank you for all the work that you do and for the kind help you offer RESCUES! See you soon!