this guy is a asshole lazy my motor was therefor a month needed a carb kit he cldnt take an hour to…read morefix but to lazy to fix it

I just needed moving boxes but the gentleman was extremely helpful and kind. Great customer service!read more

I bought my first boat ever at an outdoor show this past January, from Lake Holiday Marina. As I…read morehad no place to store a boat at that point in time, my salesman, Parker, indicated they would hold the boat for me until the weather broke. That gave me plenty of time to make room to park the boat at my property. There was no storage fee for this. A big advantage for me was that because they are a marina, when I went to pick up boat, Parker took me out on the lake and showed me the nuances and safety features of operating the boat. Again, this was my first time owning a boat, so being able to pick up my boat at the dock vs a dealer's show room was a big plus. As often happens with a new vehicle, weather it be a car or a boat, I had a couple minor problems, e.g. a defective battery. I had also broken a couple of the tire down clips and the winch was bent which made bringing the boat onto the trailer difficult. I contacted Parker, who introduced me to Greg the Service Manager. Greg is a great guy and really easy to get along with. He offered to fix everything, albeit much of the work was under warranty, with no fuss or condescending "how did YOU do this?", or otherwise implying everything was fault. I can't say enough about what great guys Parker and Greg are to work with. At no time did I feel pressured to buy anything. Both guys are eager to help and readily available to answer questions. Parker was extremely patient in dealing with my "newbie" phone calls! One while actually on a lake fishing! If you are in the market for a new boat, definitely check these guys out.

This business is awful. The owner Tom called me and accused us of picking up our boat without…read morepaying for it and threatened us with legal action! I told him we'd paid for it and hadn't picked up the boat and that he needed to find our property and HE LAUGHED AT ME and said he wasn't interested in finding my property. He then had his secretary or office manager call me back to tell me that everything was paid WEEKS ago and to confirm that we picked up the boat. I told her we hadn't and about Tom's response. She ultimately found our boat and we have it now, but we will NEVER do business with them again. Stay away from this place unless you want to be threatened, laughed at and have your property lost-when you are in the right.

I am disappointed with my experience with Angler's Edge Fish 'N Play. I purchased my boat from them…read morein 2021 and have used them for all service and maintenance since. While the first year of ownership was positive, communication and customer service steadily declined over time as it became increasingly difficult to get responses from anyone other than the person answering the phone, who would simply take a message. Emails, calls, and texts often went unanswered for days or weeks, and sometimes not at all. In May of 2025, I noticed excessive rust on my trailer and contacted EJ on May 2. He responded the next day, stating he would contact the manufacturer and act as my advocate. After hearing nothing further, I followed up on May 15 and received no response. On May 27, I contacted the manufacturer directly. The following day, I received an email from EJ stating that repair parts and coating materials were being sent to Angler's Edge. Over the next two months, I repeatedly sought updates regarding the parts and repair. Multiple emails went unanswered, and on July 11 I had to contact the manufacturer directly again to determine the status of the items. I reached out to Angler's that day as well and finally received a reply from EJ on July 24 confirming that the parts had been received. We agreed the trailer repair would be completed when I brought the boat in for winterization later that year. In early November 2025, I also experienced an engine issue where my outboard bogged down during acceleration and would not get the boat on plane. I emailed both EJ and AJ explaining the problem and advising that I would be bringing the boat in for winterization and diagnosis. I delivered the boat on November 15, 2025, for winterization, trailer repairs, and inspection of the engine issue. On February 25, Angler's Edge reported finding contaminated fuel that was yellow and had a bad odor. They drained the fuel tank, replaced the spark plugs and fuel filter, and test-ran the engine with fresh fuel, stating it ran much smoother while revving in the water tank. They also replaced all trailer parts supplied by the manufacturer, and stated they cleaned and repainted visible rust spots using manufacturer-supplied armor coating, and noted on the invoice that they replaced the fuel filter, and that the engine oil and filter was in good condition and did not require changing. On March 21st I went to Angler's to pickup the boat. $692. I noticed right away in the parking lot that the trailer was actually in worse condition than when I took it there. The parts the manufacturer supplied were replaced, but the actual areas that need to be sanded and coated look to be done with minimal effort or concern. I took photos and video and sent them to the manufacturer. The manufacturer looked everything over and and asked if it would be possible for me to get it down to the factory in Arkansas so they could go over everything properly. After 40 hours of driving in two trips I finally picked the boat back up on May 29th and after getting it home put it on the water on June 1st only to go 150ft from the dock before the engine seized and stalled out. I took it to an authorized Mercury service center, and found that the fuel filter was not even connected, the oil was dirty and needed changing, the fuel filter that they said they changed was filthy, and my main oil filter had not been changed in two years. After an additional $985 to that repair center, the boat is finally running as it should. I supported Angler's Edge from the beginning, which makes this experience even more disappointing. I am deeply dissatisfied with the lack of professionalism, communication, and customer service I received from both management and staff. Based on my experience, I would encourage others to carefully consider their options when purchasing a boat or seeking service work. While Angler's Edge appears focused on making the sale, I found that their commitment to customer care and support after the sale fell well short of expectations.

We discovered Angler's Edge via a Google search and drove the 4 miles to the shop. We had a very…read moresmall repair needed on a pontoon boat anchor light. Brian took very good care of us going way above normal customer service to fix our issue, provide us with the correct bulb and test the repair all while we waited. He did a fantastic job for us and we will be sure to recommend him and Angler's Edge to all of our boat-owning friends!!

Once again the service and willing to help out and his Honesty was impeccable Pete and his shop…read morewere great. He even helped me address a few things i had question with during pick up. The 2.5 hour drive is worth every minute. Once I pick up my 01 RX di. It was like it come off the show room floor. Not only did he Refresh my motor he,rebuilt the jet pump and di some hull work. This Guy is GREAT.. Thanks again Pete.

I've taken my snowmobiles to Marty and Peter and they are great. Quick turnaround and a fair price…read more They'll also give you a full explanation of the repairs. Way better than going to the dealer.

Keith and Joe, as well as the rest of the team, are nothing but honest professionals. From setting…read morethe appointment, going through the insurance protocol, outlining the repair cost, which was extremely fair, to delivering a repaired boat that looks like it just came off the showroom floor, they really were great. Items were addressed with precision and care. The entire team takes their job seriously and it truly shows. Look no further. Personable and professional, I would highly recommend having them work on any boat that is in need of repair.

Had some holes in the hull of my boat and the guys at landcraft marine fixed them for a great…read moreprice. Very honest and great work!

Bedford Sales & Outdoors which is recently under new ownership needs vast improvement in the…read moreService area. I needed my thirty year Johnson 4.5 HP outboard serviced, as i have done every year Spring. (My previous tech retired so I though I would try Bedford.) I called this AM and spoke to the receptionist and told her the age and the brand. She was polite and said she would have to check with Service. She returned to the phone and told me it would be no problem for them. I had to drive an hour to Bedford only to be told by their Service that they would not work on a Johnson that old. I asked if they could at least change the lower unit lube and they suggested I just do it myself. So on my return trip home, I called the receptionist and she remembered very well her affirmation to me that they would work on my outboard! She said she would make it right and put me on hold. She got the owner to talk to me and the owner said there is nothing they can do for me. I'm 72 years old and this is the first bad review I have posted to social media.

This place is beyond a joke. I brought my vexus dvx 20 in to have the livewell fixed (wouldn't…read moredrain), fix a navigation light that wouldn't turn on, and realign the windshield which wouldn't open and close correctly without rubbing. I dropped my boat off the first week of January 2023. It is now March 22nd 2023 and I still don't have my boat back. 2.5-3 mo the to fix 3 very basic things. My dealership in Wisconsin which I purchased the boat from told me to go get my boat and drop it off to them and they would have it ready in 3-4 days and that's with installing a new trolling motor I purchased from them. I will never bring my boat to Bedford ever again nor would I recommend anyone else to do so.

My wife and I are retired and wanted to purchase a significant boat upgrade from what we currently…read morehad to serve for both fishing and recreation for ourselves, our children & grandchildren. After researching and visiting and communicating with other dealers, we made an appointment and made a trip to Hennepin Marine. Deciding our wants, needs, and budget were all important in our final decision. Our sales representative that we met with on our two visits there before ordering our boat was Adam. He could not have been better to work with on getting to exactly what we wanted for every aspect of our boat. Adam was knowledgeable, extremely helpful, very patient, and never ever pushy. The kind of guy you look forward to dealing with long term. In addition we met and visited with the owner, Rick, who also a great guy and very helpful & knowledgeable. Although Hennepin Marine was a few hours drive for us and there were other dealers closer, we got exactly the boat we wanted, at a very fair price, and from a dealer we will enjoy working with for years to come. We can't recommend them enough.

From the owner: Hennepin Marine Provides Boat Dealer, Boat Service & Repair, New & Used Fishing Boats, New & Used…read morePontoon Boats, New & Used Outboard Motors, And New & Used Tri-Toons To The Hennepin, IL Area.

Everything! We have had a boat for 53 years. Scott is the best person and repair we have ever…read moreworked with. Recomend him 100 percent !

called for some questions I needed a answers and they were straight to the point for me!read more