Purchasing a boat can be painful (at least it is for me). It's been unbelievable how great my…read moreexperience has been with Basa's. Rudie Gotlund is the boat whisperer in my opinion. As easy going as I am, I still may not be the easiest customer to deal with being that I made SO MANY changes and customizations to the Crestliner I ordered. Rudie was knowledgeable and patient in all situations. I have purchased boats at other dealers and it's been a mixed bag (mostly painful). This was truly an enjoyable experience with added personal touches from the team. On the financing and deal closure side, Jody and Rich were fantastic. Jody obtained the tricky financing I requested, and made the deal closing most enjoyable. Additionally she is a walking boat regulation encyclopedia, and she provide amazing guidance on DNR regulations, Illinois government guidelines, etc. These are things I thought I knew already, as a seasoned tournament fisherman and watersport enthusiast, but found out I didn't know as much as I thought after meeting with Jody. She hooked us up so we be safe and legal at all times in my new beast Super Hawk Crestliner! Finally, Chris and David were the master technicians that installed my kicker motor and other complex modifications to this boat! Chris was very patient and informative in the boat walk through. My fingers were crossed all installation modifications would be done correctly. Well, they were! Thank you so much Basa's team!

Very helpful and knowlegeable staff . I cant count how many times they have helped me with all my…read moreboating needs .. This place is great and I recomend them to everyone I know with a boat .

Great boat shop. The owner is extremely helpful and knowledgeable. Very upfront with pricing and…read moreservice. Will definitely continue using them

I took my Lund boat and 50 hp Mercury motor to Boats R Us to have some some work done. While going…read moreover the motor they saw that the fuel cooler was dripping a little water. There was an o-ring that was bulging from the bottom fitting on the air cooler and I was told that the entire fuel cooler would have to be replaced. Cost of the part was $550 which i paid up front but the part was on back order and I was told it would be be delivered in 2 weeks. Ten weeks later the part was still not in and I was told it would be at least another 4 weeks. Cancelled the order for the part and took my boat to another marine service that replaced the o-ring and my boat runs great now with no leaking at the fuel cooler. I don't know if this place is dishonest or just inept but I will never take anything back to Boats R Us.

Dan is the "man"! He checked my outboard out for leaks and provided me with great advice! I will…read moredefinitely go back there again for service and possibly for purchasing a new motor. They are a certified Tohatsu service center.

This guy had my boat for 3 weeks and gave me a parts list for $300 and a safety check after asking…read moreto work directly on fuel system of motor. This shop gives mechanics bad names.

I brought in (2) gas outboard motors on my boat 1- 6 hp, 1-…read more30 hp in need of service They performed diagnostics , 6 hp was a goner 30 hp was solid so they cleaned the system , tuned ,adjusted & checked everything ran like a champ I brought it back in because it didn't idle right for me They inspected it & noticed I had left the primer out Totally my fault . I had been using it as a choke . I'm a new boat owner & still learning These guys are great , they take the time to explain things & offer a lots of tips , easy to deal with & talk to If you are a southsider in any need of service for your boat I highly recommend All Aboard Boat Repair

Don is the best boat mechanic I know, and I know quite a few of them. He is always my first pick…read morefor the work I can't figure out myself.

Marine Services is a wonderful family owned business run by some very nice people! They have a…read morebeautiful facility that they keep very clean! The staff is all very friendly and helpful! I highly recommend them for all of your needs! Sincere Thanks for taking care of me! I am so glad that Captain Justin Recommended you to me!

Everyone was very pleasant and nice, but they slapped some new paint on a rotten boat and sold it…read moreto me. Granted it was my first boat purchase and I could have asked them to check the engine, but I had good faith that they--the nice people selling me my first boat--had already made sure it wasn't a piece of crap. They knew the previous owner, so they knew the (lack of) maintenance that had been done on the boat...but I was the one who found out that the long block rusted through, started to take on water, and slowly destroyed the inside of the engine. During my first summer, I was stranded more than a dozen times and towed to shore. It was scary. 2 years later, after completely overhauling the inside and rebuilding the engine, the boat is back in business. But I had to take it somewhere else to get it there. If you buy from here, ask for work orders. Ask for engine inspections. Ask for everything you can't see with your own eyes.

Stay away. This guy Fred is a scam artist. Will offer to sell your boat for x amount then later you…read moremay walk away with nothing. Don't go here to sell your boat.

Purchased and take my boat here to be serviced. Excellent service every time, very lucky to have…read moreFred so close to home!

Great Customer service. Called for issue on boat and they added me to…read moretime when they were going out to Burnham Harbor. Fixed it faster than I could even get an appointment from place I bought boat. I will continue using them for as long as I own a boat

Forest view quality and service is horrible. I have many examples to share. After 2 years, shame…read moreon my boat partner and I for having continued the relationship. DON'T give them your business!

Bedford Sales & Outdoors which is recently under new ownership needs vast improvement in the…read moreService area. I needed my thirty year Johnson 4.5 HP outboard serviced, as i have done every year Spring. (My previous tech retired so I though I would try Bedford.) I called this AM and spoke to the receptionist and told her the age and the brand. She was polite and said she would have to check with Service. She returned to the phone and told me it would be no problem for them. I had to drive an hour to Bedford only to be told by their Service that they would not work on a Johnson that old. I asked if they could at least change the lower unit lube and they suggested I just do it myself. So on my return trip home, I called the receptionist and she remembered very well her affirmation to me that they would work on my outboard! She said she would make it right and put me on hold. She got the owner to talk to me and the owner said there is nothing they can do for me. I'm 72 years old and this is the first bad review I have posted to social media.

This place is beyond a joke. I brought my vexus dvx 20 in to have the livewell fixed (wouldn't…read moredrain), fix a navigation light that wouldn't turn on, and realign the windshield which wouldn't open and close correctly without rubbing. I dropped my boat off the first week of January 2023. It is now March 22nd 2023 and I still don't have my boat back. 2.5-3 mo the to fix 3 very basic things. My dealership in Wisconsin which I purchased the boat from told me to go get my boat and drop it off to them and they would have it ready in 3-4 days and that's with installing a new trolling motor I purchased from them. I will never bring my boat to Bedford ever again nor would I recommend anyone else to do so.