Dr. Sajja is great. Took excellent care of my surgery and when I had to get surgery again he took…read moregreat care of me. Very professional, very understanding and willing to work with me. Couldn't have asked for a better team than Milan Eye Center to take care of my surgery needs. For context I had a Chalazion that I needed removed. And then I had another one. Both times he took great care of me and saw it through the end. Hopefully I'll never get one again. I needed to make this review as I felt compelled due to the professionalism and care shown to me. Thank you Milan Eye Center!

Starting with the positive. Had an eye surgery with Dr. Niraj Desai. By far, this gentleman is the…read morebest, could not ask for anything more, a true professional and a master at eye surgery and his craft. However, everything billing-related has made this experience the absolute worst experience. This may come off harsh, but the fact is Milan Eye Center is incompetent when it comes to billing, and they refuse to take any responsibility. They hire a 3rd party billing company overseas, so every time you call their office to discuss anything "billing-related," you are automatically transferred to their overseas contracted billing partner. We have spoken to the billing company over and over again, month after month, and we get the same run-around. Nothing ever gets resolved. They'll get back to us, they will call us back, but they never do. So we call them, then back and forth, we start all over again. It is exhausting. Milan Eye Center then sends another bill. We have been dealing with this for almost a year... Why in the world would you hire such an incompetent company to handle all your billing? This is a multimillion-dollar eyecare practice. We knew this surgery would happen, and switched insurance plans as the new plan had a specific flat in-network $1,000 copay for each eye for Cataract Surgery. The total surgery should have cost $2,000, plus the additional co-payments for other doctor visits/eval pre- and post-surgery. Guess what? Milan Eye Center never billed UHC. At the last moment, we were forced into taking out a $5,000 loan from CareCredit to pay for the Cataract Surgery. To make matters worse, after the surgery, Milan Eye Center billing third party started sending bills for $3,900 for the same surgery. First of all. Milan Eye Center will NOT perform any surgery until the costs are all paid off in full, meaning you cannot enter the surgery room, hence why we had to take out the $5,000 loan. So a surgery that should have cost $2,000 with insurance ended up costing $5,000 + now they want another $3,900. Cataract Surgery is not $8,900, including insurance; the total to them should be $10,900? After the surgery, we spoke with the insurance. Milan Eye Center never filed it through them, even though they are in-network. After a year, we finally paid off the $5,000 loan we should have never had to taken out... and now they still want $3,900... As someone who has worked in healthcare, what this practice is doing is unethical and illegal. [Review 743] - 16th Review of 2025

Took my daughter to get eye exam, the staff was great. Very knowledgeable technician and Dr…read more Gutierrez was very thorough and answered all of my questions.

Dr. Cook is an excellent physician for cataract surgery and any type of eye surgery. I interviewed…read moreno less than five physicians and landed on him, and I am immensely grateful. He explains everything carefully and thoroughly, with great respect for the patient. My retina doctor was extremely complementary of his work.

This is my once a year eye dr. They are very efficient. New Dr as my old Dr retired. I saw Dr…read moreLauren Snellings today. All is well. I have to go back for a check up in two weeks.

I recently needed to have an eye exam and get fitted for a new pair of contacts. I'm 56 so I needed…read moremulti-focal lenses (which can be difficult to find the right fit for). Naomi worked with me to fine-tune my lenses (letting me try many brands for the perfect vision and comfort level). She has been a dream to work with and I HIGHLY recommend her! If you need contact lenses, give Naomi a call. PS- The office staff in the Cumming location are great too. (I did experience a glitch with the billing, but they were accommodating and the issue was resolved).

Great staff and doctors! I highly recommend. Customer service is top notch. Practice has both…read moreOphthalmologists and Optometrists.

I found my whole experience at Marietta Eye clinic in CUMMING GA to be unpleasant. I was very…read moreanxious about having my cataract surgery and requested ONE anti-anxiety pill be called into my pharmacy for me to take the morning of my surgery to help calm my nerves. Doctor Thiel instructed me to contact my GP and would not Prescribe one pill to calm my nerves. I found him to be cold and unfriendly.

If I had to choose just one word to describe Dr. Sean Koh, it would be A-M-A-Z-I-N-G!!…read more His education and experience is quite impressive, instilling confidence in his patients that he will provide the best treatment available. He is also among the BEST doctors named in Atlanta Magazine. Dr. Koh is brilliant as he masterfully reads current testing quickly and sees a clear picture of the progress and needs for each of the vast number of patients he sees in a day. He is a very kind man...always optimistic and leaves his patients with positive thoughts. He is a gem that I am lucky to have found. Dr. Koh's high expectations and understanding ways transfer to a well-run office. The staff is skilled, friendly, professional and very helpful. I highly recommend Dr. Koh to anyone in need of a retina specialist.

I will probably look for a new doctor. They are a shot mill and always late. They only care for…read morethe money

Doctor Crowder and the staff at the Beverly Rd location were very professional and knowledgeable…read more The offices are clean and up to date. Equipment is excellent. Only complaint is wait times. Appointments should be honored, and not always late. I am sure they know how to schedule based on experience.

This was my First time using this business for an updated eye exam for eye glasses and contacts. I…read morealso had a minor corneal infection. After the eye exam I was prescribed drops, but not given an RX for glasses or contacts. They told me come back in 3 days for a recheck and I did. I was there for over an hour that resulted in being told to increase drops from 4 to 6x daily. A total waste of time and MONEY! Still NO RX GIVEN FOR GLASSES OR CONTACTS! I was told to COME BACK AGAIN FOR ANOTHER RE-CHECK $200 eye exam $130 recheck appt $130 for ANOTHER scheduled Recheck $360 later for MAYBE getting RX I went there for to begin with! They are running a racquet and they know it!!!!

Way to expensive and I could never see correctly even after returning 6x. and a second eye exam I…read moream out of +400

After the practice sold, the service went downhill. The new provider talked badly about the old…read moreprovider who we loved, and bedside manner was not the greatest. When I called to make a new appointment this year, they refused to see more than 2 people in one family back to back without approval from the office. When they finally did get approval they would only see us at 8:00 in the morning which would not work for my family of 3. We have always been able to schedule myself and my 2 kids at the same time with no problems. When I told them that wouldn't work, the lady didn't care at all. I told her we would have to find a new provider if that was their new policy and she said ok have a great day. When I looked online, the dates we were looking to book the evening was completely open. This practice just doesn't seem to care anymore.

Went to the location in Mcdonough Georgia. The tech was nice and seemed to do a good job but the…read morewhole operation was a little shoddy. Speakers did not work so I could not hear what the Dr was saying. Not the techs fault but it seems that BJ's does not care enough about its operation to provide tech suport. Also the sales person was kind of defensive and would not answer questions directly. Overall a pretty shoddy experience.

Dr Martiny has been by primary physician for years now. He has found problems with me and referred…read moreme to top specialists. He is always available and spends time with you to understand your concerns if you have any.

GREAT doctor! My whole family sees him. Always on time. EASY to get an appointment with and…read moreclearly loves what he does. He listens and is VERY attentive.