Installer Tim and crew went above and beyond to leave this a super clean and well functioning…read moregenerator install. He took extra time to explain options and did great work. Ana who coordinated also made sure interactions were customer centric. We had a few mid steps with others at the company but once Tim and Ana got involved we had a five star experience.

I've requested a quote through Costco to install a generator in November 2024 after we were hit…read morewith the bomb cyclone. It is now September 2025, and we still haven't finalized on the quote. In fact, they just stopped responding. Jordon was the person who came out to assess where the generator should be placed. He provided the quote to us after a week since the visit. We had to make adjustment to the placement of the generator due to HOA bylaws. I sent him the picture couple weeks after where he stopped responding. I follow up 3 months later, Erin responds to my email in beginning of August. She said she would send me the updated quote, but she was on her way to her vacation. I told her that it was okay for her to get back to me after her vacation, but now she stopped responding. This company may be reliable once you get the installation secured, but until then, it is very difficult to get a hold of someone.

Emerald State did an excellent job with the upgrades to our new home! They Installed a ceiling fan…read morein the loft, replaced original switches with smart dimmers that we can now control on the Home Phone app! Also had an additional outlet added in closet for the cordless vacuum and an additional outlet box on the exterior for the irrigation system. Very professional and did everything up to Code. Added the latter 2 jobs above by accessing thru crawl space using a general circuit instead of a dedicated Kitchen circuit that would have been easier and less work. We also appreciated the care with using "booties" that came on and off every single time they had to step in and out of our home. I would very highly recommend them and will definitely use them for the future!!!!

They don't make 'em like this anymore. Dennis and his team are extremely professional,…read moreknowledgeable, and responsive. Highly recommend if you want your job done the right way by a trusted local pro without the risk of getting the 'run around' by one of the large electrical service companies. Thanks Dennis!

I'm happy that I found this company; I had never used them before so I just requested an onsite…read moreestimate. They are the electrical division of a larger company and I thought my job would be too small (replace two ceiling fixtures and install two can lights in a plaster living room ceiling. They were professional and timely and I'm glad I went with them. I had the estimator come over, talked about options, made a deposit and then it was seamless. Roger the scheduler was fantastic and provided even more details. We share photos and thoughts and the we scheduled it for the next week. Donald came out, super nice guy, talked a little golf while he worked and then before you knew it , he was cleaned up and done. Highly recommend. Attached is a photo of the dimmable ceiling lights .

I hired Rock Electric in April 2026 for a residential electrical job after being provided an…read moreestimate that included $350/hour for two technicians, plus $125 travel time with a 2-hour minimum, and an additional hour billed at $350. Only one technician, Don, actually performed work onsite. According to office manager Jacob, the second technician, Ace, was "running errands" and picking up supplies. The materials list consisted of 24 feet of #2 THHN, 12 feet of #4 THHN, and two switches. I was billed a flat $250 for materials with no breakdown whatsoever of what any of the items actually cost. What makes this even more frustrating is that the job had been scheduled three weeks in advance, yet Rock Electric still claimed they needed a technician running around at $150/hour to retrieve these basic materials. The scope of work included replacing conductors from strike to meter line side, troubleshooting the front porch light, replacing a bathroom outlet, troubleshooting an office light fixture/switch, and installing Ring doorbell transformer wiring. Not all of the work was even completed. The bathroom outlet replacement was never done, and although the Ring doorbell was connected to existing wiring, it still does not function properly and required further investigation. The job also required a disconnect/reconnect from Puget Sound Energy. Rock Electric charged me $890.63 including tax for this service, while the actual charge from Puget Sound Energy to Rock Electric was $595.95 including tax. When questioned about the difference, Rock Electric claimed that Puget Sound Energy rates "change daily," so they charge a set rate. This was never disclosed in the estimate. I requested a refund for the cost of the second technician who never actually worked onsite, as well as for the difference between what Rock Electric charged me for the disconnect/reconnect and what Puget Sound Energy actually charged them. Instead of addressing the concerns directly, Rock Electric responded with a mock invoice attempting to justify the charges and argue that using one technician supposedly would have cost even more than the two-technician rate. Their general manager Ben also left a voicemail trying to re-explain everything, but there is no reasonable explanation for charging $350/hour for two technicians while only providing one onsite, or for heavily marking up a third-party utility service they didn't even perform.

Kyle and his crew were quick to respond to my thermostat emergency. I was in a hurry to attend a…read morework meeting and upon calling Kyle was great in giving his opinion on my next steps. Communicating with him was easy and we came to a resolution quickly. His crew was able to come in and trouble shoot the problem quickly from the botched job the previous technician left a few days prior. They were very respectful of my space and got the problem fixed within the hour. Before leaving they tested everything to make sure it worked well so that I could have a piece of mind. Highly recommend for the reasonable price Replacing thermostat to smart thermostat- Mysa

The technician arrived exactly on time and installed two smart cameras in my yard at 20ft high. It…read morecost less than other companies quoted us and they accept Apple Pay. Some of these smaller companies still want checks so that was a bonus. Highly recommend.

This contractor was sent to us by American Home Shield…read more Instead of reaching out to the resident to coordinate a time for an appointment, he set a date/time during the residents work day, requiring them to take part of the day off work. Then 1 hour before the appointment, he cancelled the appointment and rescheduled it, again without contact, to another time during the residents work. Look at the reviews and you'll see this has been a pattern with this guy - Schedule appointments to get the job, fail to show or lie to AHS to get paid for not doing the work, and never answer phone calls, texts, or e-mails from the residents or the company representatives. How in the hell is this guy still in business? Easy...because he has a contract with a company that doesn't give a care about its customers. He's milking their system and the company doesn't call enough to fix the issue.

Through American Home Shield for 2 years l tried to get a ceiling repaired by this company. I…read morewaited hrs on multiple occasions for years to show up. They NEVER ANSWER THEIR PHONE & DO NOT RETURN CALLS!!!! Very stressful!!! They are scamming AHS.

Brandon was very professional, honest, knowledgeable and understanding. Love my local businesses,…read morewould use him again for $90 service fee!

From the owner: BR Electrical Services is your trusted provider for comprehensive residential electrical services…read morein Washington state. Specializing in new construction, rewires, service changes, panel upgrades, troubleshooting, and generator installation, our licensed and bonded team ensures safety and professionalism on every project. Whether you're upgrading your home's electrical system or need immediate repairs, BR Electrical Services delivers quality and reliability. Contact us to make your home safe, efficient, and brightly lit today!

Micah did a couple of tricky electrical work for us. He did a fantastic job! He also gave us a…read morevery good price with transparent pricing. Great attention to detail. A pleasure all around to work with!

Did my Tesla charger install. Flawless! Highly recommend hiring them. Quality conduit work and…read morepatch work. Much appreciated

This company is top notch. Brandon, the owner actually came out within 40 minutes of my call. I…read morehad a complicated electrical problem and no lights outside the front of my house. I would hire him and his team again in a heart beat. They were reasonable, reliable and fixed everything.

I called them and had a conversation about adding a couple can lights in a dark family room…read more Brandon came out to look at the job.He answered any question I had and was excited to do the job. He gave me a quote and we went forward. A week later their electrician came in and dd the work. They ran into a few complications during the job but made it all work and with minimal construction debris. Ity is very difficult to find a good contractor. I have been disappointed more times than not. Really happy to say This company was honest fair and did good work. I would definetly recomend them to my family and friends. Enjoying the new lighting and the fast professional work.