I unfortunatelly got into an accident in my Civic, hitting the side of the freeway, which cracked…read morethe firewall on the passenger side. Caliber Collision deemed it a total loss and refused to work on it. I called around to several auto body shops in the Tacoma area, but all of them were either unwilling to take on that level of damage or also classified it as a total loss. My insurance wouldn't cover the repairs, so I was stuck paying out of pocket. I was nearly ready to scrap the car and buy a used one, until I found Matsenko Auto. I spoke with Mike, who was very friendly and provided updates throughout the entire process. After explaining the situation, they took my car in without hesitation. They assessed the damage quickly and assured me it was no problem for them to fix, which gave me the confidence I needed that the car was in good hands. To top it off, they quoted me a price significantly lower than the other shops I contacted. The repairs took about a month due to backordered parts, but now my car looks good as new. They even repainted the scratched areas in-house. This is a very professional shop that gave me a chance when no one else did. Would give more than 5 stars if I could.

Scam alert: Blatant overcharging Buyer beware. My car show a…read morelot of warning lights on board. I took my car to Matsenko Auto Shop for a routine alignment and ended up getting scammed out of $590. They used sweet words to lure me in. They told me everything about they have to do check and work on all sensors to make sure my car working perfectly. That why I agree let them repair my car. But they do notthing in my car just using their computer to clear codes then return car to me within 1 hours. When I looked into standard pricing later, I realized just how badly I had been taken advantage of. Charging over $500 for a basic alignment is completely unacceptable and dishonest. More than a week warning lights issues come back I did call let them know about that they ask me bring my car back to them for check it. When i bring my car to their shop they ask me pay the same prices 500$ more to do that again. And replace all suspension. Bad customer service. No professional with customer. Look elsewhere for a mechanic who actually has integrity.

This is a top notch shop. Martin and his crew painted the front end of my car, installed new…read moreheadlights, and rear spoiler. They also buffed out my entire car and it looks like brand new! I use to own a body shop, and this is the first shop that I am impressed with. If you are in the Tacoma, Lakewood and surrounding areas, I HIGHLY recommend this shop, and it's easier on the wallet then the "big guys" This is the only place I will use now!!

I couldn't recommend Martiniano's enough! I got some paint scratches on my front bumper (pictured)…read morefixed, and they went above and beyond to sand down and repaint the entire bumper to prevent further peeling and scratches. The staff was extremely helpful, knowledgeable, and friendly. They worked really quickly and made so many efforts to make getting the work done easy for me. They were also much less expensive than other shops that I got quotes from!

Very satisfied with customer service and quality. They took great care of my 2006 BMW X5 after a…read morecollision. They handled most conversations with my insurance company and the rental company as needed. 10/10 would recommend for value and services.

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

My car went into a concrete post. Troy did an excellent job communicating, estimating and getting…read morethe car back into perfect shape - thank you!!!

Let me set the stage:…read more My wife's 2008 Subaru Impreza's trunk latch needed to be replaced. The dealership wanted $450.00 for the parts and another $200-$300 for the labor. I managed to buy the parts directly from Subaru. $150.00. The dealership wanted a 200% markup for the part. We decided to go elsewhere for the installation. We found Troy Schroeder via the internet, actually reached him by phone (in itself a notable achievement compared with others we had tried), made an appointment. He first thought he had fixed it simply and didn't want to charge much. When I tried to open (worked) and close (didn't) the trunk myself, he went back to work and found - and fixed - the real problem. For less than $80.00. I cannot comment on Troy's other bodywork skills; I haven't seen them. His integrity and the skills necessary to fix our problem are exemplary. Highly recommended.

I took my car into J& J to have them look at a dent made by a hit and run . Amber set the…read moreappointment over the phone. Shelby came out to survey the damage. She brought one of the guys out to take a look at it They were so empathic and offered a solution right there on the spot. I was so thrilled I gave their technician a hug. I would recommend this company hands down for any body work you ever need on your vehicle. Their the "best" in my book. Judy M

I gave this place one star because I used to go there and get good service since Chad took over as…read moremanager and a couple of the other people I use to trust left. It's been nothing but going down hill they scammed me and my insurance company I'm sure I'm not the only one they have scammed I want ever go there again. Chad and the owner are crooks they should not be in business they will total your car in hopes that they can buy and sell chad went to my insurance company 3 times for more money until they said enough it's a total this was a 2024 car with front bumper accident that my wife really loved this car do not trust this company

Steve was great to work with. They accidentally chipped a little paint, so they had the whole trunk…read moredoor painted. My only issue is, the paint shop, not affiliated with Auto FX, did not communicate well on how long the process would take. In total, I took 2.5 days of vacation to have emblems replaced on my car. But, Steve and the crew are very friendly and Steve understood my frustration.

I had two great experiences. I had my sunroof in my car the motor went out. The second time I had…read morenew low beams headlights in my older Mercedes updated and now I can see at night. Both jobs were done to perfection. And Steve explained everything in great detail. The price was very reasonable.

A big shout out to Lakewood Collision, Vadim & his team did a fantastic work on my car, He goes out…read moreof his way to make sure his customers are happy, My car looks amazing, like brand new again, I highly recommend them! Thank you for making my car look beautiful again!

Vadim and his team do amazing work--highly recommend this shop! I took my Toyota Tundra in for…read morerepairs, and when they were done, you couldn't even tell it had ever been hit.

This is the fourth vehicle 2025 Honda CR-V Nice black window…read moretint I've had custom auto tint and every time they go above and beyond to make sure the customer is 100% satisfied. The process is quick and straightforward and the job is very well done! I recommend anyone to this place for any jobs to their car. Thanks

Absolutely blown away by the service here! I brought my Bronco in same day without an…read moreappointment--right near closing time--and he still took it in, promising to have it ready by the next morning. True to his word, it was done on time and looked amazing. The tint is flawless, and the attention to detail shows. On top of that, the price was significantly lower than every other place I got quotes from, which honestly shocked me given the high quality of work. Super friendly, professional, and efficient. I'll definitely be bringing my other vehicle here soon. Highly recommend!

So apparently Yelp hasn't been helpful with changing this business's information, but know that…read moreAndy is great and service is great! Make sure to call them before going. They also don't sell speakers and install anymore (again, Yelp hasn't been helpful changing information). They did amazing with tinting my car for the and would definitely come back to this same business for future needs. Would also highly recommend them to friends and family. Cost isn't that bad either. I've had other businesses quote me double for half the work that needed done.

Great value work especially for a 1 person working shop. I tinted my car here and have recommended…read moreothers also. No complaints here or through any friends that I have recommended. It's been almost a year since the tint and there has been no peeling or any issues. My friends that come here haven't had any issues either.

I had gotten a referral from the NW Camaro Club for here. So here I am. I have two dings ( small…read moredents ) in the back wheel well. I spaced on one appt and they were gracious enuf to reschedule me the next day. I think a shopping cart got the car...!! Crap... people just don't care. Anyway so we shall see how they do! I'm waiting for the GUY cause he is stuck in traffic. Upon arrival he looked at my dings and mentioned that the wheel well is tuff because of the double bracing they put behind there. So I decided to have them just work on the scuff in the rear quarter panel. They polished that and took that small ding out. When I walked around with them and looked he pointed out the he tried to get out those other dings ! Realllly??? Wow. They are better but as he said they won't come out unless I take it in and they tack weld etc... ( not doing that). So the price was $100 minimum and I was happy! So for dings they have a guy that comes. For future I did ask about a detail. And for $220 I can get a clay and polish with interior detail! In my future will do.

Best in the business. I keep my car quite tidy and clean but after 3 years it naturally didn't look…read morethe way it did when I bought it. I couldn't believe how amazing it looked after the second gear detail package, the scratches are gone, it is incredibly clean, and has the new car interior smell. I'll be coming here with my other cars soon!