Their service is very quick quality is excellent. Have a problem they will come. They seem to…read morereally know their stuff I was impressed.

After a few disappointments with other pool services I was fortunate enough to find John Spring and…read moreSpring's Pools and Spas. I have an indoor pool which requires year round service. My work requires me to travel more than half the year and I now have total peace of mind knowing my pool is being well maintained. Techs are diligent and always notify me when servicing my pool. When there is an issue, come on, it's a pool, there are issues! John and his techs always clearly and thoroughly explain what's going on and what the best solution is. They are the best!

Great customer service and they stand by their work! Pat, the owner, is wonderful to work with. You…read moredon't always find a business owner who is willing to pick up a wrench and service your spa when he is down a technician. Not only did he get the spa up and running quickly but also educated me a bit about how to maintain and keep the hot tub running since it is new to us. Pat and his team will always have my spa business.

Pat and Team are always ready and willing to help however they can. Their knowledge and expertise…read moreis exceptional.

I wish I could give them 10 . We bought a home with a pool 18 months ago and they have walked me…read morethrough every step of the way. Mark and Tom are super knowledgeable and ALWAYS take the time to answer my questions thoroughly. Mark has even recommended I buy a few items on Amazon to save a few dollars. I cannot say too many good things about this place. Thank you SO much for all the support. You have my business for years to come.

AWESOME! So glad I went with POOL PARK! Susan started off with a GREAT 1rst impression. Susan…read morefollowed up daily. Answered all of our questions. Then MARK showed up right on time for delivery with his very professional staff. They had everything set-up for me. In and out in 45 minutes with BIG SMILES on their faces. Obviously this team LOVES THEIR JOBS! BRAVO! Would of given a 10 STAR rating if I could of. THANK YOU---FROM START TO FINISH!

I tried something new yesterday, an experience that came highly recommended. It turned out to be…read moresuch a remarkable experience that I think I need to share it. I spent an hour in a tank today. Huh? I stepped into a float tank where I experienced something called "flotation therapy." It's relaxation through sensory deprivation and believe me, it is relaxing. What is a float tank? Think of a shallow bathtub inside a phone booth. The tub is filled with water that is charged with Epsom salts. The salt content makes you buoyant so your body floats easily in ten inches of saltwater. I arrived early for my appointment because it was my first visit. There is paperwork to complete (electronically, welcome to the 21st Century) and I sat in the relaxation room to do so. The spa is a warm and welcoming atmosphere with friendly guides who explain everything you need to know about your service. I entered the therapy room and in a cozy area, I quickly undressed. I stepped into the shower and washed off the daily grind, then carefully stepped into the chamber. It is lit with soft, blue light and relaxing synthesized music plays softly. I switched off the light but since music is a major part of my life, I let it play. (If you prefer, you can shut it off or you can play your own music through your cell phone via cable connection.) The experience of floating in total darkness is weird at first, but it didn't take long before I could feel every muscle relax and let go. I could also clearly hear the music underwater when my ears slipped below the surface. (Optional earplugs are provided and no, my face was never near submersion.) I had no sense of time passing. In the dark, and it is very dark inside the chamber, I felt sensations of movement. The chamber is, of course, small so my fingers, toes and the top of my head sometimes contacted the edge of the tub but I felt a sensation of motion like I was floating in circles. If I had to compare it to something, I would say it felt the way I imagine it would feel to be an astronaut, floating around the International Space Station or a Gemini capsule. My mind was racing for about half of the session but in a good way. Eventually, I felt a sense of peace sweep over me. Others who have experienced floating say they actually fall asleep. I don't remember falling asleep, but I do remember being very relaxed and all sense of time was lost. When the time limit was reached, a white light gently illuminated the chamber, signaling that my time was up. I stepped into the shower and washed off the salt, then quickly dressed and returned to the lobby. For that 75 minutes, the world simply melted away and I was simply floating in space, in my own private universe. Afterward, I was totally relaxed and could understand how a strand of spaghetti feels. I look forward to my next session, too! If you feel like you want to try this unique relaxation therapy, send me a private message and I'll give you the pertinent details. It's a luxury you owe to yourself.

Owner of this business backed into our parked car with his company truck and refuses to authorize…read morehis insurance company to pay for the repairs. Doesn't respond to repeated requests. Neither does his agent at West Bend Mutual. If this is the way they do business I'd take my business elsewhere.

I did not enjoy this place. Lots of nice stuff, prices seemed about average…read more The woman behind the counter though was horrible to deal with. She was short, unpleasant, rude, sarcastic...overall very unhelpful. I really prefer A1 Pools over this place. Super helpful staff and much better attitudes.

The new name for this business Hubs, Tubs and Pools. Worse service we have ever had and I mean ever…read morehad. The service guy is Brandon. He claims at one point he owned the business, but now he claims it is under new ownership. We don't know who is the owner because when we call he is the only one who answers the phone. Brandon has made appointments to service our spa and never showed up. No call telling us that he could not make it to our home. Other times he will make up other claims for example he had tire issues on his truck. Yet no call to infrom us he could not make it. Other times claims his Dad is dying could not make it. Again no call to inform us. We had to track him down. He swore at us on the phone. Made false promises and never came through. We have to deal with this man because the board is under warranty and it cost us plenty. Very disappoiinted. I would NEVER recommend this place unless the service guy is not working there.

From the owner: Sales and service of high quality pools, spas and saunas.read more

Always very helpful. I also receive a quick response when I text with a question. Highly…read morerecommend PoolWorks.

Very knowledgeable about pool care and competitive with pricing on pool chemicals. The ice cream…read morecustomer appreciation freezer is a hit with the kids.....me too lol.

I had a truely great experience buying a Bulldrog Spa from A-1. From the sales ladies (Katherine &…read moreJennifer) who were very professional and informative to the installers Cory,Brad,Turner and Jeremy who delivered the spa through a narrow passage way. And to Jose who knew everything about how to dial in the water perfectly. After getting the heat up I found that there was a leak! I called the next day and their service department sent Jeremy out who found a bad pump. He tried to replace an impeller but didn't have the right part, so he went back to the shop and took a pump out of a new spa in their inventory. He spent most of the day replacing the pump in sweltering heat and got my new spa running perfectly. I was amazed that I didn't have to wait 2 weeks for a new pump. Great company to do business with!

I had to purchase a pump for my pool. I went in and had Jenny go over options. When I had…read morequestions that she was uncertain to actual answers, right there she called their tech support Zach (Zac?) for answers. I had a great conversation with him. He answered my questions and gave me great suggestions. So, I purchased a pump from A1 pools. Now, to add to the story, where I had to place the pump was a farther away than the cord could reach. Zach gave me suggestions on what to do. I took the casing off and discovered that the pump had broken parts from the factory (the box it came in was in perfect shape). I brought the pump back to the store, they looked at it, and without ANY questions, they replaced it with a different one in stock. This was perfect, AND the pump WAS perfectly suited for my pool. Thanks to everyone at the A-1 Pools in West Bend.