I called 5 times. each time they hung up on me. I don't think they are in business anymore. Even…read morepages on their website don't click to working pages.

Swimming pools specialist with the best service I've had in over 20 years I've only met pool they…read moreare by far the most reasonable and best service that I have ever experienced I recommend them a thousand percent they are the absolute best Kevin is great to work with

This company seems to have gone out of business in one year. No calls returned this spring. I…read morefound out from another company that when they changed my filter sand last year they used playground sand, not filter sand, which messed up my filtration system badly. Also installed a new filter pump that wasn't needed -- the problem is an air leak somewhere -- and were not even able to do that correctly until after many visits. I feel like I should get my money refunded on poorly performed work and replacement of a perfectly good pump but there's no one to deal with any more.

After failing to find a reliable pool service, I finally found one. Needed a pool installed. Had 2…read moreother companies commit to the job. Neither one completed the job, bailed and never returned my calls. The crew at pools and liners plus saved the day. Not only did they take over the job without hesitation, but they also completed the job in record time and during a record natural disaster on top of it! Dian and his crew are the best. The communication is top notch. I felt like I was their only customer during the job as they kept in constant communication during the entire job. I have no negative feedback at all. Thank you again for a flawless job and look forward to doing business in the future!!

Fantastic company -- they built my pool 10 years ago, but not for me -- for the previous owner --…read moreyet they treat me like the person they just built the pool for -- they gave me a quote for complete restoration after three years of neglect between owners, but I wanted to save money and do it myself -- so they provided warnings, tips, suggestions and expertise all the way -- and they really care about service -- especially Nick -- fantastic all around.

As new pool owners, we were overwhelmed with all of the maintenance, chemicals and equipment needed…read moreto open our pool up this season. At Poolside, they made the entire process easy and stress-free. They took the time to answer all of our questions, explain everything in a way that was easy to understand and never made us feel rushed. Their customer service was outstanding from the moment we walked in. The staff was knowledgeable, especially Katie, friendly and genuinely interested in helping us succeed as first time pool owners. Thanks to their guidance, we feel much more confident maintaining our pool and enjoying it with our family. If you're new to pool ownership or just looking for a pool store with exceptional customer service, I highly recommend Poolside. Their expertise and willingness to help truly set them apart. We will be lifetime customers for as long as we have our pool!

This place is incredible!!!…read more I can't say enough good things about this pool store. From the moment you walk in, you're greeted by a team that not only knows everything there is to know about pools, but genuinely cares about helping you. What really sets this store apart is the depth of their knowledge. Every staff member I've interacted with has been able to answer even my most detailed questions about water chemistry, equipment, seasonal maintenance, and product comparisons. Customer service here is truly top-tier. They're friendly, patient, and never pushy. They have gone out of their way to test my pool water, explain results, and recommend only what I actually needed. They even remembered my name!!! Made the experience feel personal and trustworthy.

Excellent service!! Really knowledgeable…read more Easy communication and the pool looks great. Val is the best!

Paradise pool has been closing and servicing our pool for over twenty five years. It's a family…read moreowned business Jennifer the daughter runs the office and has a vast knowledge of everything from pool chemistry to parts for our classic in ground pool. Ron her dad is the go to guy for everything in the field. So I've had heaters, pumps and liners installed with no problems. Once when the heater went out right before our daughters birthday party in early June Ron made a special trip out even though he was fully booked. I never forgot that. Lastly i recommended Paradise to a friend of mine at work and he told he can't thank me enough. I highly recommend it.

Bought a sand filter for 25K gallon - inground and installation and some plumbing parts that were…read morejust a few bucks for a total of $700! Calling around to other Pool companies , I either didnt get a call back like at Wolf Pools or got a quote of $250(Swimming Pool Services) to $350(A1/New Berlin Pool) more than what I paid with Paradise. I called Paradise on Wednesday and by Friday afternoon the filter was installed. They were nice enough to fit me in on short notice as our previous filter was leaking. Awesome company, and I think I found a new Pool store for any chemicals or service I may need in the future

Worst customer service I've ever dealt with. Takes zero responsibility when mistakes are made and…read moreblames the customer rather than take ownership of their mistakes. Definitely stay clear of this business.

Dan was very helpful in finding a quality carpet for a new condo at a reasonable price. The…read moreinstallation team took their time and did a great job.

We had heard positive things about Accurate, so we called them for a quote when we had some…read moreflooding in our basement and some other signs of potential water seepage. Well, turns out they were recently bought out by a private equity firm. Their salesman came out, took a look around the basement, and wrote up a quote for a $16,000 drain tile repair. He was very professional and took time to explain the quote to me. The only problem was that I then had an independent drain tile inspector come out a few days later and tell me there was no sign whatsoever that I had a drain tile issue. He told me it was clear the water came in through the windows, and that I should repair the drainage in the window well and replace the windows for a fraction of the price. It's a good thing I knew better than to drop the $2000 down payment Accurate's salesman requested at the end of his visit, but it is too bad to think other's may fall for their sales pitch. We had previously heard that Accurate was upfront and honest in their dealings with customers, but since they have been bought out, it seems that making the sale has become priority #1.

Mid last year, purchased a house where the prior homeowner (who wasn't living in it at the time)…read morewas required to get the foundation fixed and remediation for moisture. Accurate Basement Repair is who they chose - lower five figures cost (it was in fairly bad shape before the work, it's obvious). Can't say it was the prior homeowner, because technically I paid it (since I bought the house and they billed it through closing). I wasn't there either before or during the repair; everything had already been done by the time of closing. That's fine - I understood. Nothing was a red flag in inspection. But here's what I observed, having done nothing but take possession of the home. - The drain tiles seem to be fine. They (ABR) didn't do anything cosmetic to make it look presentable afterwards; just concrete (which is porous). - As another reviewer mentioned, they left the old nonfunctional sump pump laying right next to the new one. Like they just didn't bother to clean up despite charging so much money. - They cheaped out on the sump pump controller; didn't bother to give them the battery backup-equipped unit (yes, we know..."we offered, customer said no to the extra charge, doot doot doot!"...again, for so much money, throw it in. You're talking a few hundred bucks at best). The power tends to go out frequently here, so this was a huge issue when the rains hit. - Sump outlet used to go to the back yard, they redirected it to the front and just laid it out on the front grass. Now it's noisy thoughout the house as well as curb-unappealing. - Part of basement repair should also be sealing. They concrete sealed most of the well opening tops but blatantly missed two of them - when I say "blatant", I'm talking, you can literally put your hand out from the basement to the outside. Which meant that humidity was out of control. Which led to... - An excessive number of dead bugs found, which was odd given there was recent basement repair; since sealing should be part of it. Turns out they were attracted by the excessive moisture from... - The dehumidifier, when we did the initial walkthrough before agreement, was an older unit that was running nonstop. Thought it odd but figured it was related to the recent work. During the final walkthrough, the older dehumidifier had been replaced with a slightly newer - but same model - unit. It wasn't running. Turns out the tank was full; and who knows how long it was sitting there full. After closing, I noticed that tank would just keep filling because the humidity was out of control. Replaced it with a Govee and tapped out a hose to the drain (not sure why ABR couldn't/wouldn't do that); that mitigated it, but it still ran nonstop. That's when I discovered the two openings they clearly missed; after adding some insulation, problem was much more under control. Still gets a bit moist but nowhere near what it was doing (over 80 RH which can lead to mold and wood damage). So what was done well? The steel I-beams bracing the cracked wall seem to be doing their job.