Excellent customer service and honest work!! Thank you…read moreLloyd, it's so nice to know there are honest companies here in KC!!!

Straight forward , great pricing , very informative with good communication…read more You know you are dealing with an experienced pro

I had loved working with this group over the years for quality gutter cleaning, but unfortunately…read moresomething must've shifted. My latest experience was just OK. The communication that had been so key early on had faded, and I honestly didn't know if we were on the schedule or had been completely punted. I had to follow up to ensure things were on track. It took multiple weeks to have someone out. I think it's because of the frequent rains throwing off the schedule, but again it felt my messages were sort of going to a void. They gave me about an hours notice when someone was coming out, and he did a really nice job. I was very surprised when I got the bill and it was $125 more than it's ever been in the past. Especially surprising because the email thread we had been going back and forth in had our prior invoice at $275, not at $400. When I asked what was up they cited that it took their employee three hours and my gutters were more clogged than before. To me, nothing has really changed, if anything we have had more trees trimmed back, and more importantly, I didn't know that would affect the cost so dramatically. It had been under a year and half since I last had them out. Had I known, I absolutely would've gone with a more reasonable option. I also felt like their response was a bit off-putting, and I'm surprised because again we've hired them at least three times and I've had such positive interactions up until now. I'll be looking elsewhere moving forward; they do a nice job, and are a professional enough company, but the lack of customer service and shockingly high bill will have me finding a new go-to for my annual gutter cleanings.

This company is outstanding! From beginning to end this crew has been amazing to work with for our…read morenew roof install - communication, inspection and cleanup exceeded our expectations. They went above and beyond to get the venting in our attic upgraded, they sealed some wood rot on our chimney just to buy us some time so it wouldn't leak before we could get new siding and paint, and they did a cleanup and inspection three times. I would highly recommend Junior and his crew!

A few months back, a storm with heavy winds ripped shingles off our roof. We contacted Gorilla…read morearound 4 o'clock and received a text coordinating emergency tarp coverage within minutes. By 6 o'clock, Korby was in my driveway assessing the damage and putting a plan together. After that, he was absolutely relentless about holding our insurance provider accountable for the replacement of the entire roof no matter how long they stalled and tried to skate on their obligations. Once the selling phase began, he added value by suggesting various different products and approaches we could take as well as and upgrades and ongoing specials which helped us get the most longevity and aesthetics at a great price. Once the installation of the new roof began, he communicated and handled unexpected challenges, delays, and errors efficiently. He didn't disappear once the job was sold. Instead, he managed and delivered the project all the way to and through the final 1%. Gorilla Exteriors won't have to sell me the next set of projects as long as Korby is there. I've already got doors and windows on deck with them and several more projects in the hole.

Gorilla was wonderful to work with and did an amazing job. They completely redid the siding on our…read morehome and it is like we have a new house. Xavier was the point person we worked with and we couldn't be happier with how easy he made the process. He communicated great and was always there for our questions. Five stars to Gorilla Exteriors. They will be our first contact always when we need exterior work done and we couldn't recommend them more.

They told us 2 different times without even scheduling with us to be home for them for a free…read moreinspection that we needed a whole new roof. We got multiple inspections because of this and every other company told us that we did not need a whole new roof. On top of this, they did a poor job on sealing our skylight window costing us $2k+ to repair the sealing all around it because it was not properly installed and it eventually lead to a leak inside our home. Do not trust this company.

Friendly, professional and knowledgeable my chimney issues were solved within 30 mins, one less…read moreworry. Thank you.

I remember they were reasonably priced at the time they installed my new roof a few years ago, but…read moreyou get what you pay for in the long run. Horrible with communication and customer service. Unprofessional and unresponsive via phone and email. My roof is still under warranty and there were a few loose shingles I asked them to inspect. They disturbed my tenants when I specifically asked them to coordinate with my property manager first to schedule a time to go to the property. Nothing was fixed because they didn't notice anything awry, but the photos my property manager sent show otherwise.

I had an exceptional experience with Braden and his team. A friendly receptionist answered my early…read moremorning call. She set up a next day appointment on the job site. Braden showed up on time and was extremely friendly & knowledgeable. He really knows his stuff. He didn't propose the most expensive solutions to my roof & gutter issues. He laid out logical solutions that were cost effective & I really appreciated that. The work was finished quickly and for the agreed upon quote. Top notch execution. Fast, friendly, professional operation. I highly recommend Braden's services for all of your roofing / gutter needs...Residential or commercial.

I had to go to their office to address the matter but the office personal were all. Very friendly…read moreand understanding. They were able To figure out the issue and get it corrected.

Thank you for accommodating our family's needs. I appreciate your kindness and professionalism.read more