Kustom Karpets is the best in the business, Owner and Installer have been servicing Kerrville for…read moreover 40 years. The best flooring I've ever had. You can trust them to make your home beautiful. Don't even call anyone else. Just call Dale!

They came the day I asked them and solved the three problems that I had. They charged me $210 for…read moreparts that cost $85 on Amazon. I always remember growing up that parts are cost +10% . They charge $225 per man hour in labor. I did not ask for an estimate in advance, so I accepted that bill and paid it. The plumber was friendly and polite and seemed quite competent. Let's just say that if you are a competent DIYer, go ahead and exercise that skill. But if you really want a plumber to do it, these guys are excellent. At a price. Five star service, a star off for value.

Moved to Kerrville in July and had to separate incidents of major leaks, 1 with sprinkler system…read moreand the main line. Both Fixed same day called in and price was fair. Was also able to get a rebate on Water Bill (Over 800 bill from Sprinkler lead, recieved $500 relief due to the leak). Would highly recommend.

I had an emergency, needing granite cut for a stovetop. Went by and they were ending the day, after…read morehearing my situation followed me home and cut my granite. Amazing people, great product, awesome customer service. Only place I will ever buy granite or recommend! Thank you, y'all saved the day!

Extremely professional work with great customer care and expertise. They handled a very limited…read moreproduction piece of marble that was processed and thinner than normal. They were able to expertly cut it and design a shower bench piece in addition to the countertops.

Loved this store! Not sure why the rating is so low. I think there may have been some bad…read moreemployees there in the past. Shelly (the owner) is delightful. We talked for almost an hour about all things Fredericksburg. The store has a generally upscale inventory, some would say eccentric... but there's something for everyone there! Many little gift items, knick knacks, home decor furnishings, etc. Many very unique items, including a huge antler chandelier! LOL The outside looks like a collection of metal yard art, but go inside, it's amazing. So fun just to walk around and see the little things! A highly recommended stop if you're looking for an hour of fun in Fredericksburg!

Love this store! Most of my furniture is from Aure Haus. The fact that she has furniture that is US…read moremade is a plus. Love Love this store.

Beautiful hardwood floors for the best price I've found! Very professional and helpful staff. Great…read morepeople to work with! Very satisfied!

Ordering process was easy, and the building is good quality, but the customer service was terrible…read more We tried calling and emailing to no avail. And the one time someone did answer, they sounded extremely annoyed. They did not provide a payment book or directions on how to make payments. We knew the payment amount from the contract, but no due date was given. When we tried to get this information, it was like pulling teeth. If you're paying cash outright, this would be great, but if you plan on making payments, be prepared to get frustrated.

WOW!!! If you're looking for the PERFECT shed or outdoor building buying experience STOP RIGHT…read moreHERE! We purchased a 12x16 outdoor building from Simpco and couldn't be more happier with the excellent service, care and attention we received from David, Deborah, and Joanna. We live 2 hours away and happened to be in the area and decided to stop and look. We found the building we liked, contacted Joanna, and from that very moment, everything was taken care of for us. We picked the shed and trim colors, upgraded the floor, went over door placement and loft and window options with David, agreed on a delivery date and signed the paperwork! Joanna kept us updated as it was being built, and even sent us photos of the various stages. She is very knowledgeable and was quick to get back with me with the answers to my questions, even after hours. I don't think I asked one question that she didn't have an immediate response for, which right away tells me she loves her job and helping people! DELIVERY DAY! Jeff delivered our building on time and actually called me a couple times the week of to make sure I was still good with the delivery date and time. I really appreciated that because the building was going to our new address and there were a handful of things I was juggling at the time with other deliveries. Our building came in on an 18 wheeler along with two other deliveries, and I was worried about how Jeff would get the building to the spot we wanted it, under heavy oak trees and up a rocky road quite a ways away from where the truck had to park. Jeff wasn't worried at all, and I took comfort in how he accessed the situation and took charge from there. He has a nifty little machine to move buildings into really tight spots, controlled by remote! It was actually pretty cool to watch! The entire time Jeff seemed calm and unbothered by our gasps and then sighs as he maneuvered under and around our beautiful oaks. Then he had to place the building as close to a buried septic line as possible without breaking the underground pipes. NO PROBLEM. Very impressive skills with that little machine! After the delivery and setup was complete, we inspected the building. Top notch craftsmanship! All the edges are squared and the joints are nice and tight and it is one solid building! Before he left Jeff put a level to everything one last time. All in all, should we ever need another building, and should our friends and family ever need a building, we'll all be traveling back to Simpco!!

Great service! Replaced our rotten back door and exterior trim at our residence. Painted our…read morefamily's downtown building and did a fabulous job. Highly recommend!

Worked with David on installing three custom motorized shades with Sofmy RTS motors and ZRTSI. His…read moreprices were very competitive. After contacting six other Somfy resellers I felt as though David had the best product knowledge so we decided to have him convert our non-motorized shades. We were under a tight deadline and asked David if he could get in done on time. He was able to meet our deadline, when he came over to finish the installation he spent time making sure that we knew how to correctly operate the shades. It was an illustration of how knowledgeable he is about the Somfy product line. I would HIGHLY recommend BMS, we will be using them in the future to install three more rooms!

I measured my windows. I spoke with the owner multiple times. He sent samples. I selected what I…read morewanted and sent back the samples. I called. I waited and waited and waited. No response. The ball was completely dropped. My re-model was held up for almost three months. Run don't walk away from this business.