James' service and work is top notch! He responds quickly, and is very knowledgeable. He got the…read morejob done in a very timely manner. His customer service, communication and work ethic are great! Will definitely use his services again, if needed, and would absolutely recommend him! Thanks James!

James was Fast, honest, and affordable. Many repair…read morecompanies usually see a "dumb" woman and make up problems and want to charge ridiculous fees (I've had this happen with my pool, and AC). James WAS NOT like that. He explained the problem, talked to me/showed me what was wrong, and then cleaned up the mess before leaving.

Steve, service rep has repaired my fridge twice & oven once, always does a great job & provides…read morewonderful customer service. thanks Laurie in Palmdale

My 92-year-old Mom recently needed a new dishwasher since her old one broke down. She remembered…read morethat her "old faithful" came from Arrow Appliance decades ago, so she visited the store and found the perfect replacement. Everyone in the store was solicitous, respectful, and extremely kind to my Mom. They bent over backwards to assist her. Professional licensed plumber, Chris, showed up promptly on delivery and installation day with the new dishwasher. It was very difficult to remove the old dishwasher, but he did it--AND put the new dishwasher in place--with skill, professionalism, positivity, and patience. His demeanor was very pleasant and kind. My Mom is very grateful to Arrow Appliance, and our entire family knows who to go to when we have any appliance needs. Thank you, Arrow Appliance!

We had a problem with our washing machine and called Stacy to set up an appointment for service…read more Jeff came and diagnosed the problem right away. He had to order one of the parts but made a temporary repair so we could still us the washing machine until the part came in. He the came out again, installed the new part and made sure everything was working properly. When we had a problem with our dryer in the past he took care of that also. We also purchased a dish washer and Jeff installed that. If anyone needs a new appliance or service for one, call Authentic Appliance first. Thanks Jeff and Stacy. Jim T.

Jeff and Stacey are amazing. Jeff's attention to detail, even making sure my appliances are…read morecentered by measuring was awesome. I highly recommend going with a local small business

They came and did a great job would highly recommend them and will give them another call if I have…read moreany other problems with my washer and dryer thank u

I needed a control panel on the dishwasher at a rental…read more The technician who came out gave me a way better price for the work than I received from another company, who charged a$99 service caa The technician was efficient and fast and gave me good information for the future. I will always call this company when I need appliance repair as they are honest and reliable which is so hard to find

This is the 2nd time I hired Mike Appliance Repair because of his honesty, fair price, and…read moreworkmanship. My washer stopped spinning, and i immediately phoned Mike. He came on time, inspected and found the issue, and replaced the couplers, all within 1 hour. His price beats the competition, and he's professional and knowledgeable. Thank you Mike for Another job well done! Appreciate you and your wife, you make a great team!

Great service! Was able to come same day and fixed my dryer. Very appreciative thank you!read more

He was on time, by the way he was quick coming to my hope and help me with our problems…read more He also took the time to tell us how to use the machines to have a better understanding of how the new machines work It was a pleasant experience Thank You !!!

Eduardo at J & H is very reliable. I have used him a couple of times to fix my washer and then my…read moredryer. He responds in a timely manner and knows what he's doing. His prices are pretty good as well. I will continue to use J&H whenever I have a broken appliance.

These guys are crooks. I had a refrigerator repair done by one of their "technicians". 3 days later…read moreit had the same problem. When I called for a followup my calls were blocked. Do not call!!

Your website says.. "feel free to call us anytime" I called Sunday at 9:15am, I asked one simple…read morequestion.. do you have parts for a whirlpool... and before I could even finish my question I was rudely interrupted with, "no, not on a Sunday morning we don't" and then hung up on me me. So rude will never use their services.

Quick response and timely repair with friendly service.The intial service call is reasonable and…read morewaived with the service. James was fast to complete the job. I will be a repeat customer for any of my appliance repairs. He will also have a storefront soon for reasonably priced appliances.

I was searching on line for ice maker replacement. I received a text from the Appliance Guys. It…read moresaid to download an app called ANGI. Once in ANGI I was able to text the Appliance guys directly and I scheduled a service call to diagnose my ice maker problem. All was done in a very professional manner. The replacement ice maker was ordered. When the part came in I was contacted to schedule installation. The ice maker was installed and 24 hours later I had ice again. Of course the ice maker died during a heat wave. But thanks to the appliance guys I'm back in business. I want to compliment my appliance Gus repair man for his personable professional and fast response. You have another customer for life. Thank you for your 5 star service! The Appliance Guys get a 5 star rating from me

Jeff came out to our home and repaired our Samsung dryer on short notice…read more Very helpful, and great service. Will go to them again ! John

Jeff and sons was great!! I had a broken dishwasher that wasn't draining. I explained what…read moreremedy's I had tried to fix it. Jeff knew swiftly was the issue was. Within 5 minutes the dishwasher was back up and running. I would highly recommend Jeff and sons to anyone. Thank you Jeff!

The response time on calls is great, and the quality work is the best…read more Their knowledge of what problems to fix is amazing. Their repairs are second to none. My wife and I have always been very satisfied with their service. Will continue is always our first choice.

My G.E. washer was working fine, but I noticed a puddle of water on floor every time I used it, so…read moreI called in a service claim with Lowes. I selected Christo Appliances (the contractor) since they are local. Their tech came out to do a simple diagnostic. My washer was leaking water (either from door seal or from detergent tray). He opened up the control panel to see if any electric component was getting wet. It was dry. Tech told me it seemed like it was coming from the detergent tray (I later saw it come out of the door's seal). He told me to call another company to confirm his diagnostic (WHY??) that they had to close the claim but once I got another company to confirm his diagnostic, he would come back. That sounds so wrong. That's not how claims should be handled. If I call another company, then that new company will probably fix it (unlike Cristo). I used my Washer that day the tech checked my washer. Well, it's not working properly anymore. The washer stopped in the middle of the cycle, and the door wont open. it's stuck! Today is Friday. I have been calling them since Wednesday and they haven't returned my call. I'm very upset and will not be using them in the future. I DO NOT RECOMMEND THIS PLACE. I should have read their reviews before I gave them my business. They have lots of bad reviews.